AutoNation Toyota Spokane Valley
Customer Reviews of AutoNation Toyota Spokane Valley
Review type:
2025 Toyota 4Runner
by AlfredC on 07/21/2025
Purchased new 2025 4Runner. They had the exact trim package I was looking for on order. Jen was great to work with and quickly helped me reserve it! Very prompt communication and she texted me the day before it arrived much sooner than… expected and the next day I completed the purchase and picked it up. Trade-in went smoothly and the whole process was hassle-free. I’ll be back!
248 reviews
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70000 ( 68000 actual ) mile service, 7/2019
by MICKY MOUSE on 07/18/2019oil change, tire rotation, an overall inspection & vacuum interior. In less than 1 hour, I was out the door. thanks much!!!Hello, thank you for your positive review. We're happy to have been of service to you! We always strive to provide personable and excellent customer service! Until the next time we meet, take care!
2016 Toyota Corolla
by Hjcarriere24 on 07/12/2019I had a very enjoyable experience at AutoNation Toyota. The last 2 times I had to go car shopping I went to 4 or 5 dealerships around Spokane area and did not appreciate the way I was treated. But I heard good things about AutoNation so I… decided to give them a try which I'm glad I did! Ron was very honest, helpful and fun to work with. He made the experience great. I test drove 3 cars and was in and out within a couple hours. Made the process very painless. Definitely will be taking my business back to them in the future.We are pleased to hear that our team made this such a seamless process for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good experience.
by ChristopherF on 05/22/2019Helpful, friendly staff. The showroom was a bit too cold. Everything went really well overallHi Christopher, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lease of 2019 Toyota Highlander
by J. Martinez on 04/10/2019We came in to inquire about leasing a vehicle and our salesman Drew made the process very stress-free. They seemed very interested in making us a Toyota Customer and wanted to make sure that the purchase made sense for us in terms of the… vehicle and economically. My wife insisted on having auto-start and they even threw that in. They are great to work with!!OUTSTANDING experience!!!
by WoooHoooo!! on 03/31/2019I had the chance to purchase a 2019 Toyota 4Runner TRD Pro in Black from Toyota AutoNation of Spokane Valley. The salesperson Tina was amazing, she picked me and my dad up at the airport, since we lived on the other side of the state and… had to fly in for the purchase. Tina had everything ready for us when we arrived, and Mary in Finance was amazing as well! She was clear and transparent during the whole process of paperwork, and made sure everything was done correctly and organized. LOVED THE EXPERIENCE!!!! Will recommend them to all my friends.Oil Change
by Oil change on 03/20/20191 hour 45 minutes to do an oil change only. BTW I had an appointment.We regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (888) 220-7761 -- we hope to hear from you soon.
Mike Workman was great!
by Trevor S on 02/01/2019I come from a car sales background. Mike was easy to work with and let me do the deciding. It was a fun and good experience!!!Pleasant
by Steve1951 on 01/22/2019It was a pleasant experience given that buying a car is painful. It is a given that buying a car takes several hours. Someone should figure out how to do it in much less time.Vehicle purchase
by BrittaniL on 01/01/2019updated 01/14/2019Excellent customer service all around! Very happy with my buying experience!Very satisfied
by Super Mom on 01/08/2019They treated my 29 year old vehicle just like one of thier new ones!Bought a new 4Runner!
by carliriordan on 11/21/2018I worked with Paul Wallace and Jason Bisquera At Autonation Toyota in Spokane! Both of them were absolutely amazing. I made it pretty tough on them but they both maintained great communication and positivity the entire process. They made me… feel comfortable and very confident with my choice of a brand new 4Runner!Oil Change & 20 point inspection
by Veteran on 09/13/2018Everyone was helpful. Nick the service representative was exceptional, he explained everything in detail and was so pleasant to deal with.Oil change with hidden tire rotation charge
by Hector Garza on 08/18/2018updated 08/24/2018Everything is great until they try to throw in a tire rotation like it’s free. Then they charge you $20Always great!
by Brianna on 08/15/2018updated 08/24/2018Great people, great work! Fixed the screen in my tire quickly!Warranty service
by Rav4servive on 08/13/2018updated 08/24/2018Warranty service performed. Easy to get service completed. Everyone Was awesome in the service department.Traveling out of state when check engine light comes on!
by Travelers on 08/14/2018My wife and I were out on a road trip to see our Grandkids and Daughter up in Newport, WA. On Thursday afternoon the check engine light came on in our 2002 Toyota Tundra. I called the nearest Toyota dealer which is Auto Nation Toyota of… Spokane. I explained the problem to the nice person who answered the phone in the service department there. I was told the earliest they could get me in was on Monday first thing. I was disappointed in Toyota that I was here out of town, and had to wait three days to get the truck into the shop. Thank God my wife and I are both retired and have all the time in the world. But, had this been a family traveling while on vacation and had this problem and had to wait three days that would have been a huge problem for them! I took the truck in on Monday morning. Within an hour they had diagnosed the problem, and had an estimate for me for the repair. The part was had to be ordered which I fully understand. Auto Nation of Spokane promised me that when the part comes in they will get me in either that day or the next. That's the kind of service I expect from Toyota dealers whether they are located in my home state, or out on the road!Rebecca in service is best
by Camp1971 on 08/03/2018Rebecca has special people skills. Very satisfactory to deal with her. A-plus. Hope autonation appreciates this employee.15000 Mile Checkup
by rickpeggy on 07/18/2018Great customer service and attention to detail at Autonation. Could not have been more pleasedDavid Murphy
by D Murphy on 07/12/2018My experience with AutoNationToyota has been excellent. They were very forthright with all information to help me make a decision that serves my needs. I have not received this much candor in my prior car shopping experiences. This is my… 4th or 5th Toyota.Exceptional Customer Service
by DVaughn57 on 05/01/2018updated 05/22/2018Rebecca B. and her team really went above and beyond with servicing my car. She discussed prices with me and worked with my schedule. Rebecca explained what service items needed to be handled right then and which ones could wait or I could… simply handle myself. I will definitely return to Rebecca and AutoNation in Spokane Valley for any service on my Camry. Thank you for all of your help!Love them!
by Kitty143 on 08/19/2017updated 09/07/2017We loved Andrew! Not only did he make car buying quick and painless, he made it fun! He was very kind an informative. We spoke with 2 other people who werent very informative and we were lucky enough to get passed on to Andrew.… Automation was wonderful with all of the paperwork and gave us a great price on our Prius C! Thanks again guys!!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Serenity Gibson on 07/23/2025