Customer Reviews of Audi Spokane
Review type:
Excellent Service!
by Melissa G on 09/02/2025Brought my new (to me) Audi in for service because it told me an inspection was due. I had only bought the car in January so I wasn’t sure what it needed. Kyle the technician walked me through exactly what the car needed and gave me 3… options to choose from. They even came in under what I was quoted. Awesome!Routine maintenance
by Robert B on 07/07/2025Service personnel were friendly and knowledgeable.Oil change
by Liver1234 on 05/16/2025Brought my Q7 in for an oil change and inspection. During the inspection, they realized there was two issues - one for a recall and another was a small oil leak. I set up an appt for the following week. Brought it in and only the parts for… the first issue had arrived so we had to set up an additional appt for the next day. Again, the parts hadn’t arrived so the car had to stay an additional few days. As frustrating as it was to have to come in so many times, the workers were very kind, apologized, and gave me a loaner.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Adam Mar on 02/17/2025I had a somewhat complicated repair, Audi Spokane handled it without a problem. There was a delay in the repair being completed due to the complexity of the issue and they found me a loaner vehicle right away. Quite impressed with their… customer service. Sebastian kept me updated and in the loop every step of the way. Highly recommend Audi Spokane for service.Hello Adam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Audi Service
by Silvertipp on 01/24/2025updated 01/31/2025Service appointment did a great job with my car. I wish to compliment, Kyle, Caleb, and Mike for what a great job they do in the service department. They are so nice so friendly and very helpful for everything I need I could not ask for a… nicer funnier people to be working there.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Spokane! Feel free to reach out to us if you need anything. Have a wonderful day.
Audi Spokane Wonderful Service
by Photomon65 on 02/02/2024Audi Spokane does a fantastic job caring for its customers in the way of outstanding service. They serviced my daughters A4 and kept me in the loop through all that needed to be done. They went the extra mile to assure the fix to the… headlight washer was done on time, and done right. Kyle and Jacob rock, keep up the great work.Hi, we're happy you found our staff to be so supportive during your experience here at Audi Spokane. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Q5 75,000 mile service
by Megan Ellis on 12/11/2023I called Audi Spokane for an oil change appt. Upon realizing I was due for the 75k service; the clerk provided me with what all is included and a quote. Luckily they had a next day appointment slot open and I got in first thing in the… morning. The courtesy shuttle driver was the best and my little chat with him made my day. My car was ready before they had estimated and I they have an awesome printout of the work performed and status of tire and break wear. Was super impressed by the knowledge, efficiency and friendly staff.Hi Megan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Audi Q5 75000 mile service
by Mike Cannon on 11/19/2023Service was good but the price was expensive and no loaner cars were available despite asking for one in advance. Repairs were discussed after the service and results appear to be good.Hi Mike, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Great service
by Dangwhite73 on 11/16/2023Everyone we had contact with was courteousHi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
Service for 2018 S4
by kanc2001 on 11/06/2023Service Rep was VERY informative and knowledgeable.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Etron S servicing
by Kratos82 on 10/28/2023the service advisors Brycen and Jacob and Austin from the parts department had parts ready and the Etron ready same day. Great client care. The service director Randy reach out after the service to ensure everything went well.Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Great Service
by J Basta on 10/14/2023Car was completed in the time I was told. They sent a follow up video of what was completed. The price I was charged was less than what was quoted because they did not have to perform an additional job. Thanks for being honest !Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Service Dept is great
by Ted Mac on 10/09/2023Randy, the service manager went above and beyond to make sure I wax taken care of. I needed to bring my car in for some follow up work on a prior service and he made sure I was accommodated as best as I could be. I definitely get great… service from Audi SpokaneHi, we are pleased to hear you had such a positive experience with us, Ted! Don't hesitate to call us if you ever need anything. Be safe on the road!
80K Mike check up & service
by Christine on 10/08/2023I have too much going on in my life for servicing my car to be difficult as well - this service was streamlined, easy & quick. Thank you.Hi Christine, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by AndreaB on 10/04/2023Jacob was great! He also showed me many features on my vehicle that I didn't know I had!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have always had good experiences with Audi Spokane
by Jim Dashiell on 09/26/2023I am looking forward to bringing my car home from Audi Spokane. It really is a great car. And the Audi Dealership has always been very accommodating.Hello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Audi Spokane Service
by Jim Dashiell on 09/26/2023The Audi service team was excellent. I was very pleased with how well my 2003 Audi ran when I picked it up at Audi SpokaneHello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Q3 30,000 mile and yearly service.
by cklas19 on 09/04/2023Went in for yearly maintenance and TPMS software update. I scheduled the first appointment of the day and was expecting to be there about four hours, However, they got everything completed in about three hours. I live about two hours from… the dealership and was able to get home by lunch time. The staff was very attentive and accommodating.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
service review
by bergerng on 08/10/2023as expected service done in a timely manner, with excellent hospitalityHi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
battery replacement
by VanMatre on 08/08/2023all good and finished earlyHello Vanmatre, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.
Audi rs7
by Audirs7 on 08/01/2023The service manager randy helped me out in my situation with all my car problems he went out of his way to get the job done they are the best.Hi, we're happy you found our staff to be so supportive during your experience here at Audi Spokane. Please don't hesitate to reach out if there's anything additional we can do for you.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by Peter Joyson on 07/09/2025