Chuck Olson Chevrolet
Today 8:30 AM - 9:00 PM
Customer Reviews of Chuck Olson Chevrolet
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Incompetent
by Really??!! on 01/25/2023My car was not starting so I had it towed to Olsen Chevrolet to get fixed. Three days later I got a call that it was ready to go. I paid $200 apparently for them to « attach a loose wire », but when I got in it, the check engine light was… still on and the motor just didn’t sound right. It sounded like it was going to die any minute. Todd, the technician told me to « take it to any auto parts place and have them diagnose the issue and then bring it back. » It would cost another $175 to diagnose it ». What??!! Never going back here. These guys are incompetent.Smooth As Silk Service!!
by Tahoe Owner on 10/25/2022Took Tahoe in for 50K Service and New Tires . Best Price and Value for Bridgestone All Terrain Tires !Service Department
by Henry B on 10/23/2022I was more than satisfied with my service tech. He was very communicative, proactive in sharing information and made sure I and my car were given full attention. Great shop! I'll do all my car's regular servicing here as well as… emergencies.Chuck Olson Chevrolet has been great!
by blackZ06 on 02/09/2020Thanks to Daniels Djohan for his continued excellent service and support of my 2019 C7 Z06. I really appreciate his knowledge of motorsports and understanding the needs of a Corvette owner! Would highly recommend this dealership to the… prospective Corvette owner.Oil change and 30k service, steering wheel ball bearing
by Prescott on 07/10/2019Great experience.Defective Running Board 2016 Silverado
by rosedog on 01/24/2017The chrome on my running board (drivers side) started to flake out after six months of owning the brand new truck. I brought it into the service department and they replaced it for free. Took about an hour. Very happy with the outcome.Very poor service
by markes007 on 10/22/2008I brought my 2008 Silverado in for service because my door lock didn't work. They took my door panel off and told me I needed a new actuator and had to order the part. After I left the dealer I noticed the door panel wasn't put back on… properly. There was a 1 inch gap and it rattled. I figured I would wait until they installed the part to say anything about it. So the next week the part came in and I asked them to make sure the panel was put back into place properly. When it was finished the panel was still not put on properly, so I asked them to take it back and do it correctly. About a half hour later the service guy brought my truck back out and told me the way it was on was the right way and there was nothing they could do about it. I told them to compare it to to all the other trucks on their lot to see the big difference. At that point I was irritated that they insulted my intelligence by telling my the did it right and didn't think they were competent enough to work on my truck. And the door latch was not working correctly now as well. I took it to Bellevue Chevy the next day were they put the panel on correctly and found that the mechanic at Chuck Olson had broken the triangular plastic piece that fits on the window above the panel and the wire for the door lock was stretched. So now I have to take it back in again when those parts come in to fix Chuck Olsons mistakes. If they would have admitted to me that they messed up I could understand, but instead they chose not to hold themselves accountable, so I will never go back there for anything.
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About our dealership
I need to fix my chevy blazer and have doubts the last guy who looked at it knew what he was doing, it seems like this dealership obviously does not either, thank you to the person who wrote this review. -Mike
by senatorsander on 12/06/2010