Chuck Olson Chevrolet
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Dealership Service Review
service Rating
Incompetent
Written by 01/25/2023
onMy car was not starting so I had it towed to Olsen Chevrolet to get fixed. Three days later I got a call that it was ready to go. I paid $200 apparently for them to « attach a loose wire », but when I got in it, the check engine light was still on and the motor just didn’t sound right. It sounded like it was going to die any minute. Todd, the technician told me to « take it to any auto parts place and have them diagnose the issue and then bring it back. » It would cost another $175 to diagnose it ». What??!! Never going back here. These guys are incompetent.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No