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Customer Reviews of Eastside Subaru

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177 reviews
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  • Mark @ Eastside is the man

    5 out of 5 starsby Maddy on 07/27/2024

    Best buying experience I have had for sure. I initially went to Mark looking for a vehicle some months back and it wasn’t right for me. Few months later and I met with Mark again. He got me into a much better car. Happy I waited and happy I had Marks help.
    • Maddy, we're delighted to hear that Mark provided you with such a positive experience at Eastside Subaru. Enjoy your new car and thanks for the kind words!

      by Eastside Subaru on 07/29/2024

  • Easy, zero pressure process

    5 out of 5 starsby Elizabeth on 07/04/2024

    No-pressure, buyer friendly team helped us through trade-ins, financing, and model selection. We didn't plan to buy a Subaru but we loved the Solterra. The team made it easy.
    • Elizabeth, we're delighted to hear that our team at Eastside Subaru made your experience smooth and enjoyable. Enjoy your new Solterra!

      by Eastside Subaru on 07/08/2024

  • Great Customer Service

    5 out of 5 starsby CB on 06/17/2024

    We bought our vehicle here and it came with a free oil change. This is the first time we have used the service dept. The service was excellent. I was given an estimate of how long the wait would be. I was given text updates as well. I was quite pleased.
    • Thank you for sharing your experience! We're glad to hear that the service department at Eastside Subaru provided excellent service and kept you well-informed. We appreciate your feedback and look forward to serving you again!

      by Eastside Subaru on 06/18/2024

  • From VW to Subaru

    5 out of 5 starsby Sarah on 04/03/2024

    Great people. I went in a skeptic after having VW’s since 1972. Eastside Subaru did a superior job of answering questions, helping me make a really great decision. I had been to a couple of other dealerships leading up to this visit and they left me feeling invisible and sad. Eastside was the opposite. I was greeted immediately as I entered the building and everyone there was knowledgeable, kind and considerate. Great job, from the salesperson to the finance people to the parts people.
  • What a deal!!

    5 out of 5 starsby Davide G on 03/06/2024

    Eastside Subaru (used cars department) did a great job selling me the car I was looking for to buy. Arsen worked with me to take care of my needs and was able to stay within the budget I had initially thought. After sale was even better since the car had a small scratch on the trunk and was able to drop it off (they even gave me a loaner) and picked up 2 days later fixed. I am extremely happy and highly recommend them.
  • Great Experience!

    5 out of 5 starsby Michell F on 02/20/2024

    Nick Eackle and the team at Eastside Subaru were fabulous! Straight forward, transparent, and helpful in every way. I'll be back and happily recommend them.
  • Ian was amazing, he got me into my new 2024 in less than 2 hours.

    5 out of 5 starsby Barb allahan on 02/01/2024

    This is my 3rd Subaru, each time I have been to Eastside Subaru for my new car purchases. Ian has been amazing. I also have all my service needs performed at Eastside. The entire team is great.
  • Nick Eakle

    5 out of 5 starsby JENARROZ on 12/28/2023

    Nick was great from assisting me on the ordering of the exact car of my dreams, to the long travel up to Kirkland, and the timely and professional manner he answered questions and go us back on the road home!
  • Seamless buying process

    5 out of 5 starsby Tabitha F on 12/20/2023

    Eastside Subaru was great to work with from start to finish. They were speedy with their online responses, gave us a great quote before we even came into the dealership. As soon as we arrived they had us test drive a couple cars we were interested in. They made the car purchasing process we usually dread very easy, from the sales team to the finance team! Artur, the internet sales manager made our process seamless!
  • Ben is amazing!

    5 out of 5 starsby David on 12/08/2023

    The sales staff at the delaership, specifically Ben is top notch. Very informed on each vehicle and tradeoffs. Were interested in finding the right fit vehicle for me and not just selling a car with a ton of ad-ons.
  • A great car

    5 out of 5 starsby Tyler Marsh on 10/19/2023

    I found them to be quite helpful in my purchase and questions about the vehicle.
  • Our family buys from Eastside Subaru

    5 out of 5 starsby Patricia Syron on 10/18/2023

    My sister and daughter bought their Subaru's here and recommended them. Clean facilities and we were greeted upon entering. Had a nice test drive with Jose Vegara before deciding on a color to order our 2023 forester.
  • Service

    5 out of 5 starsby Joe Bibbly on 09/25/2023

    Went in, gave car, received loaner car, car finished, picked up car, was nice.
  • 2024 Subaru Crosstrek

    5 out of 5 starsby Robert W on 09/19/2023

    Great sales service from Jose and Lexi. We used Costco Auto Program and Eastside Subaru is a participating dealer so we chose them to buy our 2024 Subaru Crosstrek for a $500.00 savings.
    • Thank you so much for your kind words! We're all happy we could work with you!

      by Jethro on 09/22/2023

  • 2023 Forester

    5 out of 5 starsby JoSnoho on 09/13/2023

    Good sales team. Helped us find a fee ways to trim the price.
    • Thank you so much! We're glad we could be of assistance and create a positive experience for you.

      by Jethro on 09/14/2023

  • Fabulous experience

    5 out of 5 starsby Dan on 06/02/2023

    Sales people are friendly and very helpful.
  • No Games, All Wins

    5 out of 5 starsby Justin on 06/01/2023

    Justin and the staff made my first new car buying experience as painless as possible. Cannot say enough good things about these fine folks.
  • Oil change

    5 out of 5 starsby Skisofast on 04/18/2023

    As expected. Fast and efficient
  • Thank you Bain! and Eastside Subaru

    5 out of 5 starsby Josh M on 04/19/2023

    The salesperson i worked with was Bain Chiba, who was a pleasure to work. Thank you again for all your help! This is the second car i have purchased from Eastside Subaru and I plan on returning when I need another, they are a great team and provide great support and service.
  • Salesperson

    5 out of 5 starsby David R on 02/28/2023

    Great overall experience with Jose Vasquez. I have purchased and leased Outbacks with the help and assistance and patience that only Jose can offer!
  • You can be treated better somewhere else

    1 out of 5 starsby Jake W on 12/30/2021

    I ordered a new car from Eastside Subaru months ago. It just arrived at the dealership yesterday. I asked them what they would give me for my trade and it was $4000 less than Michael’s Subaru of Bellevue. I said I needed to sell my car first to the other store so I could have the money for my down payment and could come in next week to sign paperwork. The salesperson Artur threatened to sell my car to someone else if I didn’t come do paperwork today or tomorrow “to help them close out the month”. I said I would need to take my car to the other place first and I would have to come in next week. Then Yura the general sales manager called me to yell and threaten again to sell my car to someone else if I didn’t come in today or tomorrow, again because "they needed to close the month strong". I understand new cars are at a premium these days but I don’t think it’s fair to get yelled at, and I assumed I would have more than two days to sign paperwork on my new car. I don’t recommend doing business with Eastside Subaru both because of the way I was treated and because of their low trade offer. I had hoped purchasing a new car would be a fun experience but it certainly didn’t turn out that way. Honest pricing and kind treatment exists elsewhere.

About our dealership

Creating Customers for Life!

We understand that every driver wants to shop for a car differently, so Eastside Subaru invites you to explore our New and Used vehicle inventory online or in person. Whatever you prefer, just know that our expert staff is renowned in the Eastside and Seattle areas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.

What sets us apart
Our Love Promise is demonstrated by our partnership with local charities and non-profit organizations. We're proud to donate to ASPCA, National Park Foundation, YMCA, Gonzaga University, Teach for America, Meals on Wheels, Make a Wish, and many more.
As the proud recipient of the Customer Commitment Award in 2014, 2016, 2017, 2018, 2019, 2020, and 2021, we'll never stop trying to support our surrounding community. Eager to learn more about Eastside Subaru? Visit us today!
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area