Skip to main content

Eastside Subaru


11803 NE 116th St, Kirkland, WA 98034 (map)
Sales Rating
Recommend:
Yes (99) No (1)
Service Rating
Recommend:
Yes (23) No (2)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
You can be treated better somewhere else
Written by Jake W on 12/30/2021

I ordered a new car from Eastside Subaru months ago. It just arrived at the dealership yesterday. I asked them what they would give me for my trade and it was $4000 less than Michael’s Subaru of Bellevue. I said I needed to sell my car first to the other store so I could have the money for my down payment and could come in next week to sign paperwork. The salesperson Artur threatened to sell my car to someone else if I didn’t come do paperwork today or tomorrow “to help them close out the month”. I said I would need to take my car to the other place first and I would have to come in next week. Then Yura the general sales manager called me to yell and threaten again to sell my car to someone else if I didn’t come in today or tomorrow, again because "they needed to close the month strong". I understand new cars are at a premium these days but I don’t think it’s fair to get yelled at, and I assumed I would have more than two days to sign paperwork on my new car. I don’t recommend doing business with Eastside Subaru both because of the way I was treated and because of their low trade offer. I had hoped purchasing a new car would be a fun experience but it certainly didn’t turn out that way. Honest pricing and kind treatment exists elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.