Hinshaw's Acura
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Customer Reviews of Hinshaw's Acura
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2013 Acura TL
by PSMichael on 05/25/2013updated 07/13/2025This was my second experience purchasing from Hinshaw's Acura. True to form--they simply deliver on customer experience and satisfaction. For those of you who loathe the experience, this is your dealer. Talk about no pressure--just… straight forward willingness to be transparent with you and work with you to find the right solution. I found this to be the case from the fantastic sales person I worked with (Brian S.), straight through to Mike (the New Car Sales Mgr) Mark in the Finance department and Derrick the GM of the dealership. While I didn't meet them all personally, they each got involved in helping me arrive at the deal the worked for me--hassle free. This dealership and its leadership have isolated that right formula of understanding the "turn off" around trying to heavy sell and heavy pressure you. They realize that is not where it's at, and they bend over backwards to help you find what you want at the price you want it. I just can gush enough over the experience. I was in/out of the dealership in under 2 hours -- paperwork completed, car readied and off I drove. You will find that this dealership provides that car-buying experience you've always yearned for and don't dread. I drive the 30 miles from Seattle, willingly/gladly, to work with them--sales and my servicing to boot. And, my new 2013 Acura TL with Tech package is one sweet ride--a delight to drive and you know it will last! So, if you're in the market for a new car--I'm telling you--drop in and see for yourself. For a change, buying a car will actually be fun and enjoyable!Excellent Sales Rep: Keith J.!
by schun0806 on 12/26/2012updated 07/13/2025My wife and I wanted to buy a reliable Luxury SUV. We checked MB, BMW, Audi, Lexus, Volkswagon, Volvo, and Acura. Acura MDX was the best all around with the best resell value and low maintenance. Keith J. was our sales rep. He was… very helpful and not pushy showing us the 2013 Acura MDX. We did not have to haggle over the pricing too much. He showed us how customer service should always be before and after the sale. If you are looking for a Honda or Acura, I would strongly recommend Keith J.!!!! [non-permissible content removed] Stephen
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