Hinshaw's Acura
Dealership Sales Review
This was my second experience purchasing from Hinshaw's Acura. True to form--they simply deliver on customer experience and satisfaction. For those of you who loathe the experience, this is your dealer. Talk about no pressure--just straight forward willingness to be transparent with you and work with you to find the right solution. I found this to be the case from the fantastic sales person I worked with (Brian S.), straight through to Mike (the New Car Sales Mgr) Mark in the Finance department and Derrick the GM of the dealership. While I didn't meet them all personally, they each got involved in helping me arrive at the deal the worked for me--hassle free. This dealership and its leadership have isolated that right formula of understanding the "turn off" around trying to heavy sell and heavy pressure you. They realize that is not where it's at, and they bend over backwards to help you find what you want at the price you want it. I just can gush enough over the experience. I was in/out of the dealership in under 2 hours -- paperwork completed, car readied and off I drove. You will find that this dealership provides that car-buying experience you've always yearned for and don't dread. I drive the 30 miles from Seattle, willingly/gladly, to work with them--sales and my servicing to boot. And, my new 2013 Acura TL with Tech package is one sweet ride--a delight to drive and you know it will last! So, if you're in the market for a new car--I'm telling you--drop in and see for yourself. For a change, buying a car will actually be fun and enjoyable!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes