Customer Reviews of Heartland Toyota
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Robar and Jacob made it easy!
by JB on 05/02/2025I bought the car using Jacob, their online sales person. He was extremely responsive and made it easy. The pick up was done with Robar who walked us through the process and was easy to work with. I can’t recommend them enough!Great internet purchase experience!
by Matt on 11/01/2024Contacted by email and received a prompt response. Accepted my offered price. When I arrived at the dealer the car was ready for a test drive, Ari was friendly and informative, they honored the price we agreed on and the finance guy was… efficient and low pressure. Would definitely recommend.Matt, we're delighted to hear that Ari and the Heartland Toyota team provided you with a seamless experience. Thank you for recommending us! Enjoy your new car!
Buy your car from Rebar
by Off road buggy on 03/26/2024Sales employee Rebar was professional, respectful, patient and knowledgeable. He’s the reason we made our purchase without shopping elsewhere. If you are looking to buy, I’d highly suggest you make your appointment with him.We're so glad to know that Rebar's professionalism and knowledge made your experience at Heartland Toyota a positive one. We appreciate the recommendation! Enjoy your new purchase.
Wonderful Experience
by Tim Nat D on 01/02/2024Our entire purchase experience was enjoyable. The sales & finance people were knowledgeable, courteous, & professional.Tim, it's great to know you had an enjoyable purchase experience at Heartland Toyota. We appreciate your kind words about our knowledgeable and professional team!
Thank you Toyota and Kyler
by Retired Navy couple on 12/31/2023My wife and I got a brand new Toyota Corolla Cross thanks to Kyler. While waiting for my wife's old Corolla getting an oil change during Veteran's Day, she wanted to check out Toyota's Upgrade Program. Kyler happily showed us different… options until my wife found the car she wanted. Kyler and his friendly smile not only helped us find the right vehicle, the car features and the perfect color; he stayed with us until we were done with financing and drove the new car home. We appreciate Kyler for being an outstanding Toyota salesman. -- Thank you from a retired military couple.We're so glad to know that Kyler was able to assist you in finding the perfect Toyota Corolla Cross here at Heartland Toyota. It's wonderful hearing about your positive experience with our Upgrade Program and we appreciate your kind words! Safe travels in your new car, and thank you for choosing us!
Tacoma TRD Off Road purchase-
by Heartland on 03/14/2019I purchased a new 2019 Tacoma after visiting 4 South Sound dealerships. My wife and I started our search at Heartland Toyota and ended up back there because of the salesperson, Richard Van Akin, and his honest approach to sales. We may… not have gotten the best deal but we bought from a quality dealership that has a very professional staff and great inventory. Quality isn't everything but try doing anything long-term without it.Dodge Journey 2012
by DsDockery on 01/26/2016We are so happy with our experience. We went in and told them what we were looking for. They showed us a list of their inventory and gave us space and time. They were there to answer any question we had and we felt like they worked with… us. We stayed within our budget and get excactly what we were looking for. We will definitely return for future purchases and recommend this place our Friends and family.Heartland is the place to buy your next car!
by Dawncomm on 12/28/2015I do not usually enjoy buying a car. That changed at Heartland Toyota. They were professional, knowledgeable and gave me a great deal in a quality car! I definitely recommend them!Amazing buying experience
by rinkwitch1 on 11/24/2015I had an amazing experience at Heartland Toyota. My sales representative Caleb Gardner was amazing, no pressure, Caleb listened to what I wanted and found me the perfect truck. Caleb Gardner and finance manager Jamie Brown worked hard and… got me into exactly what I wanted. I could not be happier with the entire staff at Heartland Toyota. They made me feel like family. I will recommend Heartland to all my friends and family and anyone I hear that is looking for a vehicle. Thank you so much!! You guys are great! Especially you Caleb. Janene FrenetteRAV4 Experience
by 1peckcd4 on 09/02/2015We worked with Kathryn and Kevin at the Dealership. Very professional and never pushy. Supported us in every way. I look forward to doing business with them in the future.Do not pay for a car you haven't seen yet!!
by Virginia_Long on 04/04/2015y family has been buying cars from the Haselwood family for years. The first one being a Pontiac when their store was on National. After this experience, this will be the last car we ever buy from them. It was horrible! And to stand on the… showroom floor, seeing Chuck Haselwood's picture on the wall made me sick. Chuck would never have put up with what we went through. We bought a new RAV4, which they had to get from someplace. They made us pay for the RAV4 first before they would go get it. After they took our money, no one seemed to care who we were after that. When we came in to pick up the new RAV4, it has scratches down the side. Again, no one seemed to care, not the sales person or the sales managers. So I asked to speak to the General Manager, who acted distracted and left us alone to talk to his sales managers, who were also ignoring us. The General Manager Mike came back completely unaware and made up some excuse. Mike was [non-permissible content removed]. Our sales person was with someone else and couldn't be bothered. All the sales people acted like they were in High School, the way they acted in front of us. Chuck Haselwood would turn over in his grave! We learned two things, one was to NEVER pay for a car before you see it, and second is to never buy a car from Heartland Toyota again.First Time Purchasing a Car
by briannasarah on 10/03/2014I bought a car at Heartland Toyota from Jason Habenicht. Let me just say that he made my first time buying a car a wonderful experience! He was helpful, nice, and patient with all my amateur questions. Also, he listened to what I wanted… and did a great job of seeking out cars that fit my parameters. At the end of the day, I left with the perfect car for me and couldn't be happier. I'm very satisfied with the service I received at this dealership and would definitely buy a car from Heartland Toyota and Jason again.Toyota Highlander
by jwolf1 on 09/03/2014For the second time, the price for a new vehicle was the highest in my research. So again I went out of town. The bottom line is I really don't think they care. Quite a few of the local dealerships are owned by the same organization so they… seem all the same. If you live in Kitsap county it's worth the drive else where and I had a wonderful experience Tacoma.New Camry
by jslaton1 on 07/05/2014I recently purchased a Camry from Heartland Toyota. I worked with Jeremy D. I have never had such a great experience at a car dealership. Jeremy made this experience such a memorable one. They have earned my business for any future car… purchases that I may have. I have told everyone that I speak to about this great experience in hopes that they will Heartland Toyota more business. Thank You!A Good Experience!
by kemck on 07/02/2014I confess I came to Heartland Toyota in search of a used Prius with a number of preconceptions about car dealerships, and wasn't looking forward to the experience. But I came away at day's end with a newer certified Prius than I'd thought I… could afford and a changed perception of car salesmen; Dakhil A.did an exceptional job of finding out what I wanted, very quickly and effectively on the test drive introducing me to the various new and decidedly different aspects of driving the car, and working out a price that was doable for me on a model that was actually a more expensive version than I'd thought I'd be able to get. I'd done my homework on Priuses, so did know something about what I was looking for, and it was clear that Dak also has put in time, to really understand and be able to explain this vehicle's mechanics. He comes across as someone who is informed, forthright, and honest, and a day that I expected to be stressful and grueling turned out to be pleasant and productive. The manager and others made a point of introducing themselves, and the overall experience at Heartland left a good impression--and I would definitely recommend Dakhil in particular to someone looking for a Toyota.Great Sales Person - James A.
by olele on 06/30/2014We leased a 2014 Toyota Tacoma SR5 PreRunner at Heartland in Bremerton. We were fortunate to have James A. as our sales professional. He was very knowledgeable about the product line, the process, and overall made the experience a great… one. We would highly recommend him.Great dealership!
by Gunthers on 06/23/2014I bought a 2012 Toyota Tacoma from John M. He is a great salesman. John was very professional and was able to do the things we asked about. The dealership is one of the nicest around. Thanks John M. for working with us on our great truck!Awesome Purchase from Shannon Milliken
by dsilverwood on 12/02/2010The 2011 Tacoma i got was just the truck i was looking for. The Sales woman went so far out of her way to find me this truck , I was stunned. She was very polite and showed me around and introduced me to everybody and made me feel like I… was FAMILY. I will not buy another vehicle from anywhere else or anyone else.Heartland Toyota/Scion and Salesman Steve Hewitt
by spolson1 on 09/14/2010We recently purchased a 2001 Toyota Highlander from Heartland Toyota/Scion. Shortly after we made the purchase we discovered on a trip to San Diego that the car was using oil excessively (8qts in 2650 miles). We called Steve Hewitt who was… our Salesman and gave him a heads up about the problem and told him we would be in once we got back from our trip. Steve immediately made sure his Manager and Upper Management were aware. Once we returned from our trip we sat down with Steve and Tom Diefendorf the General Sales Manager who listened to the problem, showed them the receipts for the gas and oil used on the trip and they went above and beyond to get us a new engine! That is Customer Service at its finest! I can't say enough about Steve Hewitt, he has to be hands down, one of the best Sales persons I have ever dealt with. He is always easy to work with (no pressure) courteous, helpful and works hard to help you get the best deal. He makes the whole car buying experience much more pleasant and bearable. I have and will continue to refer my friends and family to him as I know he will make sure they are taken care of. Thanks Heartland Toyotal/Scion and Steve..you're the best! Steve Olson Allyn, WAHeartland Toyota Funland
by ccandbay on 09/07/2010I know saying a car dealership is fun may not be the best recommendation, so I will get the other stuff out of the way first. I have happily dealt with Heartland Toyota service department for almost 3 years, so I had few worries when I… took my mother there to buy a car. Our salesman, Jerry, was outstanding! He was knowledgeable and solicitous, without being pushy, and he found the perfect car for my mother. What else could you ask for? The finance/contract representative, Bob Villa, made the contract process smooth and painless, and if possible to believe: FUN. Bob was fully knowledgeable as to everything the dealership offered, and as to what was required verses what was optional. He explained each option and the contract fully. Just as with Jerry, he was neither pushy, nor rushed. He was also a great deal of fun! He made the vehicle purchase process an actual pleasure and fun experience. We had smart and informative sales and finance representatives, my mother loves her car, and we laughed a lot in the process. Hard to beat. Five thumbs up for Jerry, for Bob Villa, and for Heartland Toytota.Rabar Ali was a fantastic sales representative!
by skipper370 on 08/31/2010We have been buying cars from Rabar since 2006 and he always treats us with respect and care. The first purchase consisted of 2 Toyotas in one day. The current purchase was completed from initial search to final purchase all in one day.… Any questions we had were answered, with research when necessary, right away. He followed the entire transaction to ensure that the ball was never dropped and all other parties were prompt and helpful. He gave us the time and confidentiality that we needed to make the right choice. He did not press us to come to a speedy decision. The dealership was everything we wanted in a dealership - neat, clean, easy to traverse. All their personnel were polite. The food court was excellent and definitely appreciated.
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About our dealership
At Heartland Toyota, we seek to make the car buying process as frictionless and fulfilling as possible for our customers. Our goal is to help you find a car you'll be proud to drive home in, and with the new lineup from Toyota, we're confident you'll leave happy. You'll find everything you're looking for and more when you browse our comprehensive selection of Toyota cars for sale. Our lot and showroom are stocked with fan favorites like the Tacoma, RAV4, and Tundra. We also offer quality pre-owned models from a range of manufacturers at our used dealership. Come down to Heartland Toyota near Seattle today and take a test drive
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
We're delighted to hear that Jacob and Robar made your car buying experience smooth at Heartland Toyota. Thank you for the high recommendation! Enjoy your new ride!
by Heartland Toyota on 05/08/2025