Customer Reviews of Haselwood Chevrolet GMC
Review type:
Responsive and knowledgeable sales process
Service
by Daryl on 05/08/2025Kyle service my Chevy avalanche. He indicated what I should do as I had an alternator go out. He believed that my warranty should pay for it but they were no open on the weekend. He kept me informed during the hole process, Great… service department Thanks for having my back. DarylDaryl, we're delighted to hear that Kyle provided you with excellent service and kept you informed throughout the process at Haselwood Chevrolet GMC. Thank you for trusting us with your Chevy Avalanche!
Tire repair
by Kyle DuGuay on 03/16/2025Serving was fast and friendly, I was greeted at my car. I came in without an appointment amd Scott one of the service advisors got me right in and taken care of. He also explained some of the maintenance I need to get caught up on. I will… definitely be coming back.Kyle, we're delighted to hear that Scott and the Haselwood Chevrolet GMC team provided you with fast and friendly service. We look forward to welcoming you back in the future!
Okay is what you want
by Joe on 03/12/2025Kyle was attentive and just what you would want in a Service Representative.Joe, thank you for sharing a positive review of Kyle and Haselwood Chevrolet GMC!
Responsive and knowledgeable sales process
by Keith B. on 02/28/2025I felt like my requirements were respected and met.Thanks so much, Keith. We look forward to your next visit to Haselwood Chevrolet GMC!
Auto Service
by Hasslewood on 01/15/2025Routine service contract went well.We're glad to know your service experience at Haselwood Chevrolet Buick GMC was a positive one! Take care. Thanks for supporting us!
Good service . Service Advisor nice and pleasant on the customers
by Ariel on 12/16/2024Clean and good service advisor and mechanics and staffAriel, thank you for leaving Haselwood Chevrolet Buick GMC a five-star review! We are happy to hear our staff was a pleasure to work with.
Service of Envision 50,000 mile service
by DaveG76 on 10/10/2024updated 10/17/2024This dealership is awesome. Did inspection. Advised of service estimate. Timely service! Needed body work, coordinated repairs. This is how it should be done. Was not going to buy a another GMC product. The purchase of the Buick was a… nightmare.Port Angeles manager and finance person showed me it is time to find a new brand of vehicle to purchase. You folks at the Bremerton dealership has changed my mind. We own a Saturn Aura and GMC 2500 HD diesel. Our next 2 vehicles will be from Bremerton GMC, Chevy ect. Thanks !!New 2024 Chevy Silverado 1500 RST Purchase
by Fishin' Rod on 09/28/2024I contacted Haselwood Chevy through the Costco Auto program. The Costco pricing was upfront and easy to understand. The truck I wanted was at another dealer and Haselwood did a dealer trade and got the truck I wanted for me.Oil Change for Cadillac CTS-V
by Jhfs@2024 on 08/23/2024updated 09/03/2024Service representative is friendly and provided a next schedule visit.Honesty not the policy
by Rick on 07/31/2024The worst dealership experience I have ever experienced. The most dishonest people I have had the displeasure to ever meet. I signed the sales contract on an 8” tablet, that I couldn’t read, and finance assured me it was just the usual… financing, so I just signed. They gave me a copy of the contract in an envelope when they gave me the keys to my new Silverado. I apparently paid for Caltex coatings for interior, exterior and windshield. I emailed the finance manager and asked him when they would do the coatings; he replied it was done while I was signing the contract. All they did while I signed the contract was washing the truck. They could not have done the coatings as the factory plastic was still on the floor. After much hassle they agreed to do the coatings and I left my truck there for a couple days. When I returned to pickup truck I was so shocked, it was dirty with bugs still on windshield and obviously not coated once again. They refuse to refund the money I paid, over $2000.00 for something not provided. I wonder how many customers that are paying for coatings, do not know they are not getting what they paid for. Massive fraud is my guess with much money going into someone’s pockets. I will be filing a complaint with the Washington State Attorney General’s Office, when I get back from my trip. I also paid for theft protection, another scam they sell it but do not do the etching. Please be aware that if you do not pay for Onstar connectivity you will lose a number of features that you thought you owned., and they certainly do not tell you this when you purchase your vehicle.Great Job, thank you
by Tracyjk on 07/04/2024Great job, Thank youAwesome experience
by Beccabryant9 on 02/02/2024John was awesome. Listened to exactly what I wanted, didn’t push anything, helped us in every way possible, and helped me learn all the bells and whistles of my new vehicle! Loved listening to all his stories about Hawaii and he even told… us some local spots to check out when we go. Thank you so much John!We're so glad to know that John was able to provide you with a great experience at Haselwood Chevrolet Buick GMC, Becca! It's wonderful he could help guide you through the process and share some fun stories along the way. Enjoy your new vehicle!
Service on 2019 Chevy bolt
by Birdies on 02/01/2024Courteous service & informativeIt was our pleasure to assist you. Thank you from all of us here at Haselwood Chevrolet Buick GMC!
Quick, easy warranty work
by KT on 02/01/2024Stephanie and crew took excellent care of my 2021 Blazer that had a faulty fuel pump module. Listened to me with respect and confirmed my suspicions. Had the work done within a day, and even vacuumed the winter muck out of the vehicle.… Great experience.We're glad to know that Stephanie and our team were able to take great care of your Chevrolet Blazer at Haselwood Chevrolet Buick GMC! It's wonderful hearing how quickly we got the work done, even managing a little extra cleaning. Thanks for sharing this positive experience with us!
Key fob reprogramming
by Victor on 01/23/2024Customer service awesome. Friendly and knowledgeable.We are honored to receive your support, Victor. Thank you! - Haselwood Chevrolet Buick GMC Team
High marks for Haselwood!
by AP on 01/17/2024Friendly staff, no haggling, Patrick- salesman was incredible in going the extra mile to locate the exact car for our needs.We're delighted to know that our team, especially Patrick, was able to help you find the perfect car at Haselwood Chevrolet Buick GMC. Thanks for sharing your positive experience with us!
Satisfied
by John on 01/17/2024Randy kept me informed on status of my vehicle throughout and answered all my questions. had paperwork prepared and got me out the door quickly when I came to pick it up.John, it's great to know that Randy kept you well-informed and made your experience efficient at Haselwood Chevrolet Buick GMC. We appreciate the feedback!
Low Pressure Experience
by Jeremy on 01/16/2024I liked that I could go to all 4 locations to see the different brand of trucks in one place. I found out I could get a new truck from work at noon and I had an agreement with your company by 3pm. Very fast process after looking at… everything. They even took time with me after to teach me to use all the technology that the truck had. The staff seemed very motivated and friendly.Jeremy, it's great to know you found our multi-location setup convenient and the process quick at Haselwood Chevrolet Buick GMC. We're glad that our team was able to assist with your new truck's technology too! Enjoy your ride!
Randy Gets it Done
by Satisfied on 01/14/2024Drive a 2011 GMC Sierra 1500 with 157K miles on it. Parts department helped me order replacement parts and Randy helped schedule for an appointment that fit my schedule. With truck in shop, they discovered I needed new shocks which were… not in stock. Randy arranged for an expedited shipment since I was scheduled to leave town in a couple of days. Got them installed and truck road ready on date I needed it. Throughout process Randy kept in communication with me. Explained prices, and what they were doing. When I came to pick up truck he had all the paperwork ready and got me right back on the road. Definitely a positive experience.We're glad to know that our team, especially Randy, was able to assist you effectively and efficiently at Haselwood Chevrolet Buick GMC. We strive for clear communication and timely service - it's great this shone through during your visit! Safe travels in your Sierra 1500!
A very positive experience
by Mark on 01/15/2024Fast service, very knowledgeable and friendly staff. I appreciate online scheduling, its a big plus when you don't have time to call to scheduleMark, we're glad to know you found our online scheduling convenient and the service at Haselwood Chevrolet Buick GMC fast! Thanks for your positive feedback.
Replace roof racks
by Brian on 01/12/2024Randy was most pleasant and helpfulWe are so happy that Randy and our Haselwood Chevrolet Buick GMC team earned your five stars. Thanks, Brian!
GMC Sierra 1500
Chevrolet Silverado 1500
Chevrolet Equinox EV
GMC Sierra 3500HD
-Every new vehicle comes with a Lifetime Powertrain Warranty , and are one of the only dealerships in our area to do so!
-We offer a 9.5% tax rate being one of the lowest in the state which can save you a good chunk of money so you can spend it on more important things!
-We support our military. Over 20% of our staff are veterans, and we are actively involved in the Navy Federal Buying program, USAA buying program, and GM Military Discount Program.
-Those of us at Haselwood are proud to be in the community and are committed to many local organizations including the Haselwood Family YMCA, Toys for Tots, the West Sound Boys and Girls Club, Admiral Theatre, Olympic College, and many others.
-We also offer the opportunity to work one on one with a customer service oriented Internet Coordinator while walking you through the steps to getting into your new vehicle!
-We are also part of the West Hills Auto Complex and have over 13 makes of vehicles if you're looking to compare models.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Thanks so much, Keith. We look forward to your next visit to Haselwood Chevrolet GMC!
by Haselwood Chevrolet GMC on 03/03/2025