Haselwood Chevrolet GMC
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Randy Gets it Done
Written byon 01/14/2024
Drive a 2011 GMC Sierra 1500 with 157K miles on it. Parts department helped me order replacement parts and Randy helped schedule for an appointment that fit my schedule. With truck in shop, they discovered I needed new shocks which were not in stock. Randy arranged for an expedited shipment since I was scheduled to leave town in a couple of days. Got them installed and truck road ready on date I needed it. Throughout process Randy kept in communication with me. Explained prices, and what they were doing. When I came to pick up truck he had all the paperwork ready and got me right back on the road. Definitely a positive experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Haselwood Chevrolet Buick GMC on 01/17/2024
Dealer Response
We're glad to know that our team, especially Randy, was able to assist you effectively and efficiently at Haselwood Chevrolet Buick GMC. We strive for clear communication and timely service - it's great this shone through during your visit! Safe travels in your Sierra 1500!
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