Southern Kia - Lynnhaven

by Popeye on 07/12/2018

We went in looking for a new car to lease and explained our situation right of the bat and informed them we didn't want our credit report run if the deal could happen. (Bankruptcy Issues). After a while they said it was good to go, found the car we wanted, great price, signed some paperwork.. only to be told it couldn't happen. Oh and this was day 3 of our extravaganza. Not only did we waste day one of getting everything together, then we wasted day two of signing paperwork, then wasted day 3 of getting a temporary car so that the car we thought we were going to purchase could be detailed and painted due to scratches. They open at 0900 but for some reason were ALWAYS in a meeting until 945-10. So that was a wasted hour. Even when they did talk to us, they would disappear for an hour without informing us what was going on, and this is numerous times over the 3 days. None of the paperwork was ready when they said it would be. Horrible experience, will not return in the future. Should not have even been there 10 min. Went to another dealership with a new plan, in and out with no hassle. Go somewhere else.. for some reason this place was always empty.. now I see why

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by JackMustin on 08/02/2016

This has to be the best salesperson i have ever encountered. Mr. Woods went above and beyond any expectations i could possibly have. He should be the one to train every other person wishing to make a good impression on customers.

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by cfitzburt on 06/01/2016

I was well taken care of in every way. I asked many questions and everyone was patient answering them especially Bobbie. She was able to find the car I was interested in and help me with all my decisions.

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by happy1Carbuyer on 05/28/2016

I felt like I got a fair price. My sales person Bobbie and the sales manager were extremely nice to work with. I would recommend this team to anyone buying a car.

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by MonicaWilson on 03/16/2016

Everything! From beginning to end the experience was stress free and pleasant. I am already looking forward to my next Kia Optima purchase in 5-6 years.

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by Scottie1982 on 11/23/2015

Our salesman, Fredrick was professional, knowledgeable and his customer service was impeccable! Joe and Kelly also helped us. They were both not only personal, they cared about my family and making sure that we were taken care!

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by Seanboy on 11/19/2015

We worked with Bobbie Schemetti at Southern KIA Lynnhaven. She was very accommodating and knowledgable about the Sorento and not overly pushy.

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by AmandaWendt on 10/14/2013

My family and I recently visited a tent sale at NAS Oceana thinking we might find a larger vehicle to fit our family. Not there for even five minutes, we were taken to the area where all of the bigger vehicles that matched our ideas escorted by Mr. Clean (A.K.A. Justin B.). Not only did he help us find the mode of transportation that would be the best fit for our family (2009 Chrysler Town and Country) but, he made sure everything about the cars we looked at fit us right. He personnel took the time and went the extra mile, every time in everyway to make sure everything went smooth. We weren't just sold a great vehicle at a great price but we felt as if it had been done by family. Thank you Mr. Clean and Southern Lincoln - Kia Lynnhaven for helping us get the perfect vehicle for our family!! This purchase hands down, has been the best customer satisfaction and experience we have ever had.

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