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Customer Reviews of Checkered Flag MINI

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240 reviews
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  • MINI Maintenance

    5 out of 5 starsby HeirsByGr8c on 11/07/2020

    The estimated time that my maintenance took quite closely matched how long the service took.
  • Checker Flag Mini

    5 out of 5 starsby Charles on 11/06/2020

    The employees were friendly and helpful. I had a few questions and they were able to help me.
  • Go Dan Go!

    5 out of 5 starsby Frederick on 10/28/2020

    Dan in the service department was exhaustive in trying to solve the problem.
  • Service Day/oil change . thanks Mr.Timms from checkered flag mini vb

    5 out of 5 starsby Dominque on 10/28/2020

    Mr.Timms.. I believe his name was mikkeal.. he was a great help and very knowledgeable of the mini. I needed help learning how to turn my lights on and off . He greeted me with kindness and patience and even informed me that something in my car was recalled and recommended to get it programmed while I get my oil change! Thanks so much Mr.Timms, you’re appreciated !! -Dominque Cole
  • Countryman service

    5 out of 5 starsby Deborah on 10/15/2020

    Prompt service, loaner was ready when I arrived, and Mikeal kept me updated throughout the day.
  • Ms Happy

    5 out of 5 starsby Jacqueline on 10/08/2020

    Keeping me updated on my baby. Answering all my questions honestly and in terms that we’re not condescending because I’m a woman
  • Great service staff!

    5 out of 5 starsby Amanda on 09/30/2020

    Even though it was a busy week, Michael was really on top of keeping me updated on the status of my repair.
  • Mini

    5 out of 5 starsby Robin on 09/27/2020

    Mikael Timms was great, very helpful
  • Great people, nice dealership

    5 out of 5 starsby Steven on 09/22/2020

    Hassle free, and very pleasant people.
  • Unbeatable Mini Service Experience

    5 out of 5 starsby DG1 on 09/17/2020

    Friendly and professional service advisor, thorough maintenance checks and recommendations, all at fair prices.
  • Where Winners Buy

    5 out of 5 starsby Cecelia on 09/11/2020

    I liked the opportunity to inspect under the hood and under the car. I liked and appreciated the complimentary state inspection. I liked that you had the trim in stock for my hood. I liked that I could wait in comfort for the work to be done in a timely manner. Most of all, I liked dealing with Daniel. He is always friendly, professional, and knowledgeable. He makes suggestions and helps me to make plans for taking care of my Mini. I like Checkered Flag! I left humming the song!
  • mini

    5 out of 5 starsby Robert on 08/10/2020

    Ease of scheduling
  • Two Year Service on my Mini-Cooper

    5 out of 5 starsby Steve on 07/24/2020

    Staff are always honest, informative and helpful. The car is returned to me in better shape than what I left it.
  • 2019 Mini Clubman

    4 out of 5 starsby Howard on 07/15/2020

    Pleasant service members. Suggestions made,
  • Clubman battery replacement.

    5 out of 5 starsby Pamela on 06/27/2020

    You were able to schedule my wife's Clubman in for a battery problem on short notice. I liked the shuttle ride home-comfortable and pleasant driver.
  • Excellent dealership

    5 out of 5 starsby Eric on 06/20/2020

    Very courteous and efficient!
  • State Inspection Experience

    4 out of 5 starsby Minako on 06/11/2020

    Customer service They are dedicated to their job
  • En

    5 out of 5 starsby Anne on 04/27/2020

    I liked the ride-along with the (tech) mechanic. She showed me how to check my oil, recommended when to check it, and told me what kind of oil to use.
  • Great Experience

    5 out of 5 starsby Timothy on 03/25/2020

    Ease of scheduling, upfront and honest discussion of recommended services and costs before I dropped the vehicle off.
  • State Inspection and Brake Maintenance

    5 out of 5 starsby Duncan on 12/26/2019
    updated 01/02/2020

    Courteous, helpful, kept me advised. Not only provided necessary information and work but made helpful recommendations as well.
  • Mini Service

    5 out of 5 starsby Mary on 12/27/2019

    The guys in the service department are great! Very informative and professional, and the service was very quick. Love Checkered Flag Mini!

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