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Customer Reviews of Checkered Flag MINI

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240 reviews
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  • Great Service

    5 out of 5 starsby Lisa on 12/24/2019

    Quick service since I waited for state inspection to be done.
  • Pamela

    5 out of 5 starsby Pam on 11/22/2019

    The clean areas and the super nice knowledgeable employees.
  • Checkered Flag Mini of Virginia Beach

    5 out of 5 starsby Paul on 11/13/2019

    Fast, helpful, friendly service!
  • Very Satisfied Customer

    5 out of 5 starsby PB on 11/12/2019

    First time (after purchasing five new cars) that I have ever experienced a test ride without a salesperson! Diana responded to all my questions/concerns. Reasonable financing.
  • Great Service!

    5 out of 5 starsby Greg on 10/22/2019
    updated 10/28/2019

    As always great Checkered Flag service. Daniel is the top of the heap and the cream of the crop when it comes to customer service. We can always count on him.
  • Good Folks

    5 out of 5 starsby Darlene on 10/26/2019

    Bonnie was great. Answered all my questions. Valet had a nice smile and was very friendly. Daniel was good. All 3 we encountered were great. Bonnie took time to obtain some information to help us and we really appreciate her doing that for us.
  • Recent repair

    4 out of 5 starsby Vandelette on 09/28/2019

    Nice, friendly and fast service.
  • Oil Change

    5 out of 5 starsby Joseph on 09/21/2019
    updated 09/30/2019

    Friendly staff that were super helpful.
  • Pleasant and Successful Experience

    5 out of 5 starsby Mark on 09/27/2019

    Salesman Zach Talley was easy to work with, very knowledgeable about the specific vehicle. CFM was a much more pleasant experience than other dealers I went to, the car was ready, there was no pressure. and CFM's team was very easy to work with.
  • AWESOME SERVICE

    5 out of 5 starsby Charlene on 09/24/2019

    every time i have a problem Daniel is so sweet he makes me feel that I am safe and all is going to be alright. Wow words could never explain how i feel as i send this message to you. Daniel is so deserving of a raise and promotion. I thank God for Daniel he is the best.
  • John Lawrence

    5 out of 5 starsby John on 09/12/2019
    updated 09/18/2019

    Bonnie LaRowe was very knowledgeable and polite, going overboard ensuring I was informed concerning my Mini. Thanks
  • great service!

    5 out of 5 starsby Pia on 09/17/2019

    it was no problem giving me a loaner car and you were able to diagnose the problem
  • Accurate and Convienient Service

    5 out of 5 starsby Steven on 09/16/2019

    The folks stay on top of what needs done, they do it. Even with automatic reminders, things need done that don't get my attention. The crew keeps great records and are proactive about maintenance. I appreciate that.
  • Maintenance Agreement Renewal

    5 out of 5 starsby Meredith on 09/11/2019

    Service department staff is always very knowledgeable, courteous, and patient.
    • Thank you for reaching out, Meredith! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

      by Checkered Flag BMW MINI on 09/13/2019

  • Excellent

    5 out of 5 starsby jen_freer on 09/10/2019

    Great service and friendly employees
    • Thank you for this amazing review, Jen! We really appreciate your business. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

      by Checkered Flag BMW MINI on 09/13/2019

  • 5 STARS!

    5 out of 5 starsby Jeff on 09/05/2019

    The entire team at this dealership are very professional from the sales team to the service team! I had a service appointment and the service advisor, Daniel Davis was OUTSTANDING! He keep me well informed on the progress of the repair of my Mini Cooper.
    • Thank you so much for your review, Jeff! We really appreciate your business and are so happy that Daniel could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

      by Checkered Flag BMW MINI on 09/13/2019

  • Satisfied customer

    4 out of 5 starsby Jeffrey on 09/02/2019

    Daniel and Tim were very accommodating and helpful. Excellent service on the car.
    • Thank you for your great review, Jeffrey! We're glad to have Daniel and Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210

      by Checkered Flag BMW MINI on 09/13/2019

  • Countryman Service

    5 out of 5 starsby Tonette on 08/22/2019
    updated 08/29/2019

    Outstanding customer service given by my service advisors Bonnie and Daniel during my Countryman's visit at Checkered Flag.
  • Great service

    5 out of 5 starsby Regina on 08/04/2019

    Always honest and professional. Love the shuttle service too.
  • Service of my 2016 Mini Cooper

    5 out of 5 starsby David on 07/18/2019
    updated 07/26/2019

    Employees were very helpful and knowledgeable taking time to go over what was needed and very courteous.
  • Mini

    5 out of 5 starsby Robert on 07/12/2019
    updated 07/19/2019

    Quality service. Good communication

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