Checkered Flag MINI
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Customer Reviews of Checkered Flag MINI
Review type:
Pleasant Experience
by Denise on 05/10/2025
My salesperson (Sarah) was amazing! Also, a lady from the dealership picked us up at Enterprise which was very accommodating. The entire process for quick and easy.
240 reviews
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Best Mini Shop EVER
by Tessa on 04/20/2021Daniel was experienced and helped me get the items on my mini to-do list in order. He was attentive and listened to me try to explain the noise and was very polite. I loved that I was able to go back and see my mini and was walked through… what the mechanic was going to do to it. That was top-notch Superior to anyone else anywhere. They didn't throw big jargon words that made me feel stupid I felt like I was a part of the team to get my mini back on the road and It was AMAZING. Thank you for all you do. Top-notch work!!Quick and professional.
by Carol on 04/16/2021Quick, professional service.Mini service experience
by Mike on 04/15/2021The experience is always great when coming to this service center. Very pleasant and reasonable.My wife finally found her dream car!
by Bradley on 03/24/2021Our super nice and helpful motoring advisor Diana, made our buying experience just what we could hope for. Her knowledge and expertise on our Mini, along with her photos and videos she provided on our questions before we arrived was… excellent in detail. This was a huge help in making our decision to purchase our Mini, since we had to travel 3+ hours to see it.Hassle Free
by Monica on 03/18/2021"Loved" The technician going over the details of my with me. This is my 7th vehicle and no dealership as EVER done such a thing. Kudos!Another Satisfied Customer
by Pedro on 03/12/2021My mini, purchased at Checkered Flag, required regular maintenance and the replacement of the central display. Even though ordering and installing the display (all done under warranty) took a week, I was provided with a loaner and Daniel… (service mgr.) provided daily updates. My MINI is now in perfect condition!It's cool
by Tennille on 03/06/2021updated 03/12/2021Friendly service everyone smiled and was very pleasant and polite. We will go back if we need more work done.Great experience
by Charles on 02/23/2021It was easy and the staff were very friendly and helpful.Great all around customer service
by Jennifer on 02/13/2021Very warm and professional. Great communication and wonderful serviceGreat facility in Virginia
by Robert on 02/11/2021Daniel really kept us updated and informed when the vehicle would be ready. Even took the time to talk to the technician one more time to verifySeventeen years of Checkered Flag MINI service
by Robert on 02/11/2021From the service staff who greet you to the technical staff who work on my car, I have always received friendly and professional service.Mini Routine Msintenance
by Joanna on 01/08/2021updated 01/15/2021Efficient & well organized??
by Peggy on 01/13/2021Always easy to get an appointment, quick service, and great folks to talk with!Checkered Flag maintenance -detailing
by Benedict on 01/12/2021Quick response - patience for late pickup of vehicleService for Mini is not Mini!
by Dale on 01/09/2021planned, accomplish to plan, performed well, great text updates, great rental car support, and great staff that know what they are doingThanks Daniel
by Edward on 12/22/2020Daniel was very knowledgeable and offered several important tips for caring for my MINI, such as always using the parking brake when parking on an incline.Great Experience, Staff and Service
by Leann on 12/02/2020Service department was friendly and helpful. Daniel is a rockstar; super patient and accommodating. I will definitely be coming back to this dealership for years to come.Awesome experience
by Matthew on 11/23/2020Just how we were treated...very comfortingVisit Va. Beach Checkered Flag Mini
by Karen on 11/22/2020Great visits! Joel Torres greeted us first. Then Thom Coyne came outside and filled us in with more Mini details. On the next visit we were greeted by Diana Almaraz. Diana absolutely loves Minis and had even more details to share! Test… drives smoothly set up during both visits. And, now own my first Mini!Mini Experience
by Tonette on 11/21/2020The Service Providers were very friendly during my wait time.Excellent service
by Eric on 11/07/2020The dealership is always very good. Although, only having one customer service rep that can have the customer sign the paperwork seems strange. If there are 2 people working service, why can't both have the customer sign the paperwork so we… can get on with the day?
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