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Customer Reviews of Checkered Flag MINI

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241 reviews
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  • Highly Recommended!

    5 out of 5 starsby imahokie on 09/17/2015

    just about everything (well except maybe the cost ;-) - I got in when I needed (I live out of town and so have to schedule appts on visits home) - my service tech was great! (Debbie - thank you!) - the car was done on time as promised - but best of all - I feel that I can trust the recommendations that the team makes regarding the maintenance on my car and I can't say that I've had that experience with my previous dealership. And finally - your team really seems to enjoy their jobs and that says a great deal about the work environment there.
  • Checkered Flag MINI Service

    5 out of 5 starsby Jared522 on 03/27/2015
    updated 04/03/2015

    Debbie Alvarez was very prompt in responding to messages and the entire team always makes it seamless to get in and out.
  • 2005 Cooper S service visit

    5 out of 5 starsby Lloyd_M on 12/19/2014
    updated 01/02/2015

    Frank was very helpful and Brandon was especially helpful in showing my wife how the controls worked on the loaner.
  • 2008 mini cooper

    5 out of 5 starsby dcj4jsj on 12/19/2014
    updated 01/02/2015

    Service Advisor Daniel Davis, kept me informed on the status of my vehicle on a regular basis and worked on the problem until the issue was resolved. Also listened to the exact problem I had, the final invoice reflected a fair total considering this was the second time for the same problem in less than 3 months.
  • Great Experience

    5 out of 5 starsby ras79 on 11/04/2014
    updated 11/17/2014

    I was always warmly greeted and welcomed, no matter how many times I showed up. Christina was excellent in keeping in touch with me and answering my questions, and was very patient during the 4-month process during which I was deciding on a vehicle. I never felt pressured or coerced, which is very important to me when shopping for a vehicle.
  • Great experience

    5 out of 5 starsby Lpvkiwi on 11/03/2014
    updated 11/17/2014

    Personal attention from professional personable staff. I also liked having my car washed and vacuumed! they honored my maintenance warranty and told me the extra things I was entitled too.
  • Outstanding Service Team!

    5 out of 5 starsby Mike_R_Mini on 10/31/2014
    updated 11/07/2014

    Frank Lindsey and the Mini Service team are ALWAYS professional, courteous, and timely. They always go the extra mile in evaluating my vehicle's condition and road worthiness ... recommendations are always spot on! In general, this team is OUTSTANDING! Sincerely, Mike Reynolds
  • Great customer service

    4 out of 5 starsby Johnhummel on 10/03/2014
    updated 10/21/2014

    I loved how a competing mr Daniel Davis was. I love how he did everything he could and even went above and beyond to ensure that I was taken care of. I also like how they washed and vacuumed my car as an added incentive.
  • Great service

    5 out of 5 starsby Kmanred on 10/03/2014
    updated 10/21/2014

    I appreciated the personal service. I appreciated the follow up call the following day asking if everything was working. I appreciated being provided with a loaner even though I didn't reserve one. Thanks
  • Excellent service

    5 out of 5 starsby Yorleny on 09/18/2014
    updated 10/03/2014

    I have never had a bad experience. Frank Lindsay and his team are the best. Thank you as always for a job well done!

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