Beach Ford Virginia Beach
Customer Reviews of Beach Ford Virginia Beach
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Beach Ford
by dtbrdlr on 04/09/2024It was a very pleasant experience. Montel is very professional, knowledgeable, and patient. He went out of his way to ensure we were comfortable and stress free.Great Service
by Joseph K on 12/30/2023From help ordering my new truck, to keeping me updated on delivery progress, to delivery and service, Beach Ford in Va. Beach, VA has been first class all the way!Vehicle financing
by MachOne on 03/19/2023Beach Ford is the best; I tried getting my application for a vehicle approved in different dealerships and got turned down every time. I tried my shot with Beach Ford, and the Staff was professional and excellent. They worked things out for… me even when my credit history wasn't great. I recommend going to these guys first to save you from the headache of getting turned down. These people had the motives and attention to help me accomplish that goal...I'm pleased with the vehicle I purchased thru them and the service I received. Thank you again. You all are the best.My failed attempt to purchase an f150
by Waltc21 on 08/17/2018updated 08/24/2018My disappointment should never have happened. I intentionally went online to look at used f150s. I saw one that may work, followed the prompt to forward an offer and I did. I promptly got an email and a phone call. In fact, I openly… disclosed how much I had to spend since I was already preapproved and had the check in hand as well as being upside down with my trade in. My offer was ignored and encouraged to come in to check out the truck. I fell for it. Took the test drive, got my car appraised and then the hammer dropped. WE WERE NOT EVEN CLOSE!!! We were over 5k off. They went through the motions and brought in the sales manager. Amazingly, we got $500.00 closer! LOL. I felt set up for failure and that I had absolutely NO chance to get this truck. They tried to convince me to finance the difference or entire amount $5000 over my budget to buy this. They even had their finance manager email me the next day to see “how he can help.” LOL 2x. The disappointment is the “f” word for me and felt thoroughly disappointed!Craig L. Hughes
by Craig on 07/16/2018Thank you Craig for working with us and making our dream of owning a FORD F150 come true. You're hard work and professionalism is admired. We couldn't have done it without you. Sincerely, Monique & TerryAnother stellar experience with Beach Ford Sales
by JD on 07/12/2018My wife and I purchased a new Ford Escape from Beach Ford in Virginia Beach, VA on 7/11/2018. Our sales representative, Tony Perez was extremely personable and professional. He went above and beyond to be sure we found exactly the vehicle… we were looking for. Once we decided on a vehicle he handled all of the paperwork, including transferring the registration and the insurance. From there Tony passed us off to Sandra Hennet, the settlement manager, to complete the purchase, warranty and maintenance paperwork. It was a pleasure to find that Sandra was every bit as personable and professional as Tony. Sandra took the time to make sure we understood all of our options at each step of the procedure, giving us the chance to pick the plans that worked best for us. This was our third purchase from Beach Ford and as with the first two this one was an outstanding experience.Awesome Buying Experience
by Kelly on 05/28/2018One week ago I stopped by Beach Ford to possibly purchase a new Ford Escape. My experience of walking into the dealership and meeting Sean Murray was the best experence ever. He helped me in every way possibly from explaining the standard… features and the options of the Esape to the financing. He went out of his way to get me the car I was hoping for with the payments, interest rate and down payment I needed. Even after the sale, he said he would help me understand how to maximize the use of the “bells and whistles” I did not have in my previous vehicle. I would and have highly recommend Sean Murray and Beach Ford for any vehicle purchase to anyone looking for a great car buying experience. Thank you Sean and Beach Ford!!Not a customer for life
by Neveragain on 05/22/2018I have bought 5 vehicles from this dealership in the last 20 years. This would be my sixth, however, no movement in the price and salesman tactics are not going to work. I should have earned a little more respect as a 5x customer. Ill go… to another dealership and get better respect when buying my first car from them.Worst Dealership Ever
by FordExpd2016 on 03/28/2018Our family bought a certified pre-owned 2016 Ford Expedition this past December. The vehicle had a clean CarFax report, with no accidents. This was the worst car buying experience we have ever had. The salesman and I agreed on a sale… price over the phone. I put a deposit down via credit card over the phone, and agreed to drive 5 hours with my wife to purchase the vehicle the following week. Once there, the car buying experience took over 8 hours. The salesman had no idea what he was doing. At 8:30pm, we finally went into the finance manager's office for settlement only to have the dealership try to raise the price by an additional $4,000 on the car. The finance manager had turned off the cameras in the office, "for the protection of my personal information". Once I realized that happened, I became irate and walked out. The dealership then decided that they'd honor the price originally negotiated on the phone with the salesman. By this time, my wife and I could not make the 5-hour drive home and had to stop at our own expense to stay the night and continue the drive home the next morning. Just 5 miles from the dealership I noticed a slight "wind noise" from the driver's side door. I immediately phoned the dealership back, notifying them of the noise. The dealership said I could take the car to a local Ford dealership for service to repair the noise. Upon initial inspection, the Lincoln dealership I had taken it to replaced the rubber stripping around the door as an attempt to fix the problem. The noise was not fixed, and they recommended I take the car to the Ford dealership in the next town over to try and repair it there. Afterwards, I learned the sales manager phoned the Lincoln dealership and tried to not pay for the service at the Lincoln dealership because "they hadn't done the right job." After taking the vehicle to the Ford dealership, the service manager and general manager of the dealership noticed that the paint was not the factory paint around the doors, and they noticed the doors of the vehicle had been removed at one point. They both determined that the vehicle had been in a major accident, re-painted, re-finished, had the doors replaced, all while not being reported on the CarFax report. This information was not on the CarFax. While I knew that not all accidents might show up on a CarFax report, I did not know that Ford could, or would, give the status of a certified pre-owned Ford vehicle to a vehicle that had been in an accident. After asking the General Manager at Beach Ford about this, he said that his service department had no idea about this vehicle being in an accident, and stated that if this vehicle was in a major accident, they certainly would know and not give it the status of being a certified pre-owned vehicle. Yet, after three minutes of inspection by the dealership near my residence, they were able to discover this fact with certainty. The local Ford dealership near my residence spent over two weeks trying to repair the vehicle, but determined that the frame of the vehicle had been bent and the noise could not be fixed. I then got an e-mail from Beach Ford saying they spoke to the local dealership I had the vehicle serviced at, and, after speaking to them, I believe that all adjustments that can be made have been made. At this point we consider this issue to be resolved. So, now I have a vehicle that has over one-month of service records showing on the CarFax (because I did the right thing) stating there is a noise, which in-turn hurts the vehicle's re-sale value and trade-in value. And, in the end, the wind noise is still there. All I got in return was headaches, and time spent away from my work and my family dealing with the issue. This is the type of service you can expect from Beach Ford. Incompetence, lying, manipulation, time-wasting, you name it. The dealership is an absolute disgrace to Ford Motor Company, and I wouldn't trust one person you speak with there at any level. My recommendation would be to never do business here of any kind.Dont buy here
by Lindsey on 02/17/2018Dont waste your time buying anything here. Just bought a 2015 escape with a slipping transmission a messed up windsheild and plus a noise in the front end not even 3 days after buying. They claim the car is supposed to be that way but I… know for a fact its not. They refuse to fix it or find out whats wrong even though its under warranty. This is my second purchase in the past 4 years and even my 2006 mustang i purchased had issues they refused to duplicate a concern.... Im truly dissapointed as much money my family and I have given this place.Our Sales Person
by Andre on 01/16/2018Our Sales person Mark Vasiloff was very professional, attentive and patience. through the entire sales process when we purchase 2 vehicles. We would purchase again from the Mark and the dealership.No Pressure Sales
by jjevansscott on 02/03/2015My daughter and I stopped at the dealership to inquire about a truck for my husband. We were approached by Bobby Reckling and he asked us if we had any questions. It was cold outside so we went inside to talk. He made my daughter and I… feel like we were part of his family. He was very kind and attentive. He wasn't pushy and answered all of my questions....dumb or not. The process in buying the truck was very pleasurable and I would definitely purchase another car from Bobby.New car purchase
by Dmheath on 12/13/2014Beach Fords sales team member Crystal Peppers continues to impress as a car salesperson. I have purchased many vehicles from her and absolutely enjoy each experience. She makes the process enjoyable. When you buy a new car it should be a… positive experience and she and the test of the staff continues to do that. I will never go anywhere else to buy a car or truck.Just Bought Another One...
by vtboy91 on 09/26/2014Where David S goes, I buy Fords! 5th SUV from him and always happy! Thanks Beach FordThank you! Great Experience
by russty1 on 09/16/2014We would like to give a big Thank You to Anna on the internet side getting us started, for Tony our salesman to letting us expore our options, and Doc for closing the deal. We thank you!Fantastic Salesman!
by ashleyswartz on 06/16/2014David S is the best salesmen in the world! We told him what we wanted, and he found us exactly what we wanted, fast, and for a great price!It was a wonderful new car experience
by connell1 on 11/15/2011updated 07/24/2025I recently purchased a 2011 F-150 FX-4. it took a little while to get to the price that i was looking for, but finally drove it off the lot.I was pleased with the entire experience. the sales staff answered all of my questions and concerns.… I would recommend this dealership to family and friendsGreat sales experience
by jladytiger1979 on 01/02/2012updated 07/24/2025I got a great deal on a 2012 Ford Escape. I received excellent financing through Ford. The purchase process was made very simple. I was given well over what my trade was worth. The sales person spent time with me after the purchase (very… late) going over the new features of my vehicle with me.
About our dealership
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television