Mercedes-Benz of Midlothian
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Customer Reviews of Mercedes-Benz of Midlothian
Review type:
GLE Review
by Ed on 11/19/2024
Great experience. Wayne Booth was awesome - made transaction smooth and efficient. Great customer service skills and I would highly recommend him to a friend.
139 reviews
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2008 Mercedes S-550
by ogfloyd on 08/06/2015updated 10/21/2015The work was completely on time and I was provided transportation from and to dealership when car was ready.Courtesy and Professionalism Everywhere
by El_Exigente on 10/09/2015From the minute I walked into the dealership until the minute I drove my new car away, everyone at this dealership made me feel as though I was part of their family. I don't know that I've ever had such royal treatment during a purchase… experience anywhere! Every single person in this dealership was knowledgeable, professional, helpful and courteous. They all went out of their way to be sure I had everything I needed whether it was a technical question I had or a simple one. This place "rocks."Good quality care
by WilliamPainter on 10/07/2015Always good friendly folks who appears to care a great deal about youService Department
by amggirl on 10/06/2015I have entrusted the maintenance and care of my Mercedes to this dealership/service department for years. I have a great relationship with the assistant service manager and have always been provided a prompt, efficient, pleasant… experience. I always recommend him and the service department @ Mercedes-Benz of Midlothian.Great Job
by Carolina65 on 09/12/2015As always the employees were very friendly and promptly took care of all my car needs.Midlothian MB Excellent Service
by Vaspursfan on 09/03/2015I just wanted to say thanks to Scott Lambert and the MB technicians that maintain my 2008 C300. I am extremely satisfied with the way Scott commits to take care of my 7 year old C300 just like it's his automobile. Thanks Midlo MB for the… prompt service.Ripped off in Midlothian, VA.
by nupe819 on 08/10/2015I went into the dealership to order a new rim for my E350 Mercedes. I told the service department to return my old rim to me. When I got my car back to service writer told me that I could not have my rim back because it was part of… Mercedes-Benz policy not to return rims. They would then sell MY rim to aftermarket and make money. I felt that the rim belonged to me not the dealership. They speak of being honest. They even overcharged me from the quoted price of the rim.Awesome!!
by TCat137 on 07/25/2015Wow what a great dealership. Specially Bill and all of the staff they made it so easy. I wouldn't buy buy a vehicle anywhere else!! ThanksNew Service Advisor
by DixieB on 07/21/2015I felt like the service advisor listened to me and followed through on all the tasks I requested as I recall. So far, my car seems to run just fine. I would go back to the Midlothian Dealership in the future.Mercedes GLK Purchase
by St2871 on 07/10/2015We had a great experience at Mercedes-Benz of Midlothian. I would definitely recommend this dealership. Pleasing the customer is their number one priority.Service my E350 convertible
by DanApple on 07/08/2015Good experience. Service coordinator, Ryan McClay, was excellent. Price of service outrageous!2015 Sprinter Purchase From Wayne Booth
by BarryIsring on 06/08/2015Mr. Booth and the entire Mercedes team were very responsive to my e-mail. Fair pricing was quickly negotiated and the deal was done in a matter of minutes. I have purchased many vehicles in my life and this experience ranks high in… comparison to other purchases I have made. Thank you to Wayne Booth and everyone at McGeorge Mercedes -Sprinter Sincerely, Barry IsringhausenSchedule B Maint
by K_Hansen on 06/08/2015I was very pleased with the customer service provided by Mercedes-Benz of Midlothian and Mr. Ryan McClay (Service Department). I was equally satisfied with the quality of service performed on the vehicle by the team of mechanics. Great… Job! Thank you!GLK 250 service
by Smokejimbo on 05/29/2015updated 06/08/2015Ryan is the greatest!!! He always ensures your needs are met and normally Exceeded!!!State inspection
by Aharman on 05/29/2015Great service. Professional demeanor.excellent
by trinabuzzz on 05/25/2015Very helpful and made you feel confident even when you were not sure of yourself about getting financeCpo purchase
by Lroten on 05/18/2015These were the best people I have dealt with in many years. Truly professional and on the ball. I live almost 1000 miles from them yet they never stopped trying to get my business. They have gone beyond the expected and given me true… excellence in a purchase situation. I will always look to them in the future and especially Brandon and his sales manager RyanExcellent service
by Friedhelm on 04/16/2015updated 04/29/2015Excellent service and very pleasant waiting roomWonderful
by zerwoods on 04/26/2015We had a positive shopping experience with MB of Midlothian, and would recommend them. Our Sales person Wayne worked for us and got us a great deal on new vehicle. We did most everything online, car was brought from their Richmond location… the next day for us to pick up.Off to a great start
by Camden2015 on 04/05/2015updated 04/22/20151st experience has been great and very helpful learning a few new Features about my car...ie Hill Hold and auto window reset....Ryan proviides impeccable service
by unidmart on 04/16/2015Ryan is very easy to work with. I really appreciate the care and attention he provides to my car and my concerns. Thank You Ryan!
Mercedes-Benz C-Class
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
Mercedes-Benz Sprinter
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