Mercedes-Benz of Midlothian
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Dealership Service Review
service Rating
Excellent Service Department
Written byon 12/02/2015
My Service Representative (Ryan) is absolutely great. He always provides prompt service. Ryan ensures that all the work is done on time and most importantly, if there is an issue he always provides viable options instead of just presenting a problem. That is a very rare quality these days. Most service representatives relay problems with no practical solutions.Keep up the good work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes