Mercedes-Benz of Midlothian
Today 9:00 AM - 6:00 PM
Customer Reviews of Mercedes-Benz of Midlothian
Review type:
GLE Review
by Ed on 11/19/2024
Great experience. Wayne Booth was awesome - made transaction smooth and efficient. Great customer service skills and I would highly recommend him to a friend.
139 reviews
Sort by:
Service/State inspection
by Pamela Johnson on 02/19/2025updated 02/28/2025Continue to be pleased with service at M-B of Midlothian. Appreciate the prompt and professional staffCustomer satifaction
by Charles on 02/06/2025Thank you Cheyne for providing excellent customer service!State Inspection
by TR on 12/18/2024Done professionally and very fast while waiting.GLE Review
by Ed on 11/19/2024Great experience. Wayne Booth was awesome - made transaction smooth and efficient. Great customer service skills and I would highly recommend him to a friend.Accommodating
by Progressive on 10/23/2024I recently had the pleasure of purchasing a vehicle from Mercedes Benz of Midlothian, and I can't speak highly enough about my experience, especially thanks to Dylan. From the moment we arrived, Dylan was incredibly accommodating and made… the entire purchasing process smooth and enjoyable. While we did encounter a couple of minor snafus, I appreciate how Dylan took them in stride. He is currently working on resolving these issues and has kept us updated every step of the way. His proactive communication has made a world of difference, ensuring that we feel supported throughout the process. Dylan's great personality truly shines through. He is friendly, knowledgeable, and genuinely cares about his customers. I felt like I was in good hands the entire time, and his approachability made it easy to ask questions and discuss our options. Overall, I would absolutely work with Dylan again in the future. If you're looking for a hassle-free car buying experience with a dedicated professional, I highly recommend reaching out to him at Mercedes Benz of Midlothian. Thank you, Dylan, for your fantastic service! We can follow up on the service and resolution of the minor snafu after services are completed. I am happy to be a part of the Mercedes-Benz of Midlothian family!Vehicle Service Inspection
by Service Rating on 08/20/2024The vehicle inspection was taken with care to include additional items I requested to be checked. I was informed of each step which was impressive.State Inspection
by James on 07/10/2024Everything went great. No problems.Easy transaction
by Steve F on 06/07/2024Found a car I wanted. Gave me a fair price and the transaction went smoothly. Very easy to work with and car was as described.Lucas is the best!
by Anna Moore on 03/14/2024Lucas was the best person to work with. He was patient, resourceful, and understanding, and he helped me find my dream car. Without him, I would have walked away without a car. But he was so hands-on, and listened to everything I wanted and… needed, and found me the perfect car. Thank you, Lucas!Expert Outstanding Service
by Ron Barker on 02/23/2024Tim Lyons was outstanding with finding a solution to my issue. Excellent troubleshooting skills and communication with me along the way.STATE INSPECTION
by Norm on 01/04/2024Outstanding customer service. Service completed in a timely matter. Let me know what was going on every step of the way.Over and above
by Rosehill on 10/04/2023The service team and my service representative, Scott Lambert, went over and above in their effort to solve my issue. I could not ask for more. Excellent team, excellent results.Best Service Ever
by Lori Raya on 08/31/2023The best Dealership to do business. Everyone is so helpful and friendly. I wouldn't think of going anywhere else for my next car (again) Satisfied repeat Customer!! Chris, Jon, Sam the Best!!!Inspection
by Inspection on 05/19/2023Got a state inspection at the dealership. Everything as done to my expectations.George Truesdail
by George Truesdail on 04/13/2023Tink Doyle, our sales person, went way way beyond the call of duty to make sure everything was right with the car. It was a loaner car that I decided to buy after I had my car in for service. And I was so pleased with the entire process.… This is my second Mercedes I bought from Midlothian.Always helpful at MB of Midlothian
by SanFran on 01/20/2023having my car serviced with MB of Midlothian is the best, they are honest with assessments and do quality work, always polite and on time. The Best!Quick and professional /Exceeding expectations
by Jason on 10/27/2022Josh helped me yesterday and was able to get my car fixed and inspected in one day. He was extremely professional and friendly. I really could not believe it was fixed in one day. Thank you!Service B
by Sodivine on 10/25/2022Travis is just an excellent guy down in the servicing department everyone is fast and to the point with everything . Custer service fantasticFully trusted dealership
by Tony D on 09/17/2022When you own a Benz there's a certain expectation you want to have on your vehicle as a reliable transport and on yourself as a discerning car owner with good taste and, ahem bragging rights (ahem... I am looking at my friends with Audi and… BMW). I always have a great service and courtesy from all the staff and most of the time the waiting is just over 1 hr for an annual oil change and State inspection. That is another plus to this Midlothian location.Always Ready to do their Best!!!
by Tom B of Midlothian on 08/05/2022Scott is my Service Advisor and he can't do enough to make things work out for the best. I called the dealership several times to make my service appointment, to double check that I had a loaner, etc. Every time I called, I got a very… polite and understanding associate who made sure they got everything right and would ask if there was anything else they could do. My hat's off to Ron W. who clearly walks the talk.excellent work
by Patricia on 06/01/2022Mercedes Benz in Midlothian VA has been servicing my car since I brought it new in 2011. They do excellent work.
Mercedes-Benz C-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLE-Class
Mercedes-Benz CLA-Class
About our dealership