Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Mechanicsville Toyota is the BEST!!
by JennieEnn on 08/30/2016Because I always have a great experience at Mechanicsville Toyota, I recommend them and Toyotas to all my friends and family.Great experience
by Bktbnch on 08/28/2016Our salesman was nice and knowledgeable about the car. He was very receptive in helping us get the deal we wanted.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Best Experience in a Car Purchase
by GKnaebel on 08/19/2016updated 08/29/2016Purchasing a used vehicle at Mechanicsville Toyota was the best experience I had in a car purchase. Marvin Bracy was professional, always polite and made you feel welcome and important. All questions were answered promptly and he went out… of the way to make sure everything was ready for us when we traveled from Hagerstown to pick up our newly purchased car. Even the follow up was caring. It was a good experience.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Marvin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service Appointment
by Gr8Crab2 on 08/13/2016updated 08/23/2016I had an emergency, and I like how quickly You gave me an appointment and took care of my problem. Some companies don't understand emergency.Thank you for the awesome review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Well worth the trip
by reallybluer32 on 08/14/2016I drove for over 3 hours to look at a specific model car at this dealership as I couldn't find one in my area. Staff members were kind, not pushy or aggressive, easy to work with and accommodating. My salesperson, Marvin, was a delight and… incredibly personable and honest. I drove away in the car I wanted that day with no hassle. Everything taken care of for me, even coordination with the bank in another state I was financing with.Thank you for taking the time and traveling from quite a distance to see Marvin and the Mechanicsville Toyota team. We appreciate the kind and sincere comments. Enjoy your new vehicle! We will be there for you for many years to come. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great car buying experience!
by Mister_B1960 on 08/12/2016Friendly people, who are knowledgeable about Toyota vehicles. and helpful in every way. No pressure sales tactics which was a relief.We appreciate you taking time to leave us a great review! We are pleased to hear our team did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Friendly Worker
by SylviaW on 08/12/2016The lady I always deal with Sarah is so nice and she take her time telling me about my car she never seem rushed and that's why I keep coming back when you can take your car to be service and the auto person no your name and can… greet you with a smile that is very special. She is alway friendly and very pleasant I wouldn't stop coming there for nothing keeping her there keeps me coming back.Sylvia, thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back and it's great to hear of your continued business. Sarah is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great service
by Lvnewvehicles on 08/12/2016Customer service rep was polite and helpful. The waiting area is a well kept, pleasant place to be until your vehicle is ready.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Streamlined Process
by ConnieLMC on 08/09/2016Courteous, knowledgable sales staff made the car buying experience nearly painless. I look forward to a successful, long term service relationship with Mechanicsvile Toyota. I am enjoying my new car and feel I have a strong partnership… with the dealership staff. Had my last Toyota 18 years!! Great car, still many miles left to go. I wanted newer safety features.It is very kind of you to write us such a nice review, Connie. We're proud to offer our customers a courteous, knowledgeable and painless shopping experience, and I'm glad to hear that was the case for you on your recent visit. Thank you so much for your business and please let us know if there's anything else we can do for you. Warm regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
On-line purchase
by rohrerd on 07/28/2016I knew which vehicle I wanted and Mechanicsville Toyota beat the competition on price and responsiveness hands down. While they aren't the closest dealer to my home, their customer focus and pricing made the drive worth my time.Thank you for the feedback! We are happy to hear of your positive experience at Mechanicsville Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! All the best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Service department exceeds expectations
by Kcdeal217 on 04/10/2016updated 04/28/2016The service rep saw that I was distressed and just could not have been more kind. He got my vehicle done incredibly fast and made it easy for me to check out. I wish I had remembered to get his name because I would have liked to thank him… personally in this survey. Even though I live in Hampton, I already recommend Mechanicsville Toyota to my friends and relatives. First it was because of price, now because of service. As a single woman, follow up service is MORE important than price. My salesman reassured me that i would get the service I was expecting and he was right. Thank you.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Excellent service, reliable and honest mechanics
by Zaidi55 on 04/03/2016updated 04/21/2016I think you are more honest than other Toyota dealers and other Auto shops( but little pricey). Its the ONLY reason I drive 40 miles( one way) and bring my both cars to your shop.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us and we look forward to working with you again in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Repair tire
by CheriShehanr on 04/06/2016updated 04/18/2016The service DEPT was very understanding and able to schedule an appointment for me and have my tire fixed in record time so I could be back at work!Thank you so much for taking the time to write this review, Cheri! I'm very happy to hear about your positive experience with our service team. If you have any further needs, do not hesitate to come back in for a visit! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
How buying a car should be
by doglover58 on 01/10/2016updated 01/25/2016This is how buying a car should be, Easy to negotiate a price, no pressure to add options or items at paperwork signing. This is the third car we have bought from them. There is a Toyota dealer a whole lot closer to use, but I would rather… drive the distance to deal with good trusting people.Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. General Manager, Tanner Hulette, info@pageauto.com, (804) 559-8000
Buying Experience
by econklin on 01/25/2010I began looking for a car online opposed to going from dealership to dealership looking for cars. I found Mechanicsville Toyota and the selection was far better then what I was finding at other comparable dealerships. I emailed the sales… manager, Souf, regarding one car I was interested in and he got back to me immediately and so did the General Manager who was on vacation at the time. I scheduled to come in just knowing I wanted the car I found online but once I was there and drove it, I realized it was not me. I had them pick out 4 more cars for me to drive over the next few days, they wouldnt stop until I was satisfied. They were very patient and listened to what I wanted and found it. I love my car so much and will always buy my vehicles there. What I really enjoyed the most from my car buying experience at Mechanicsville Toyota was how friendly everyone was. From the sales guys to the General Manager everyone was so willing to help and you really felt like they cared. When I finally found the car I wanted, they got me in and out with my tags, beautifully cleaned car and no buyers remorse. Keep up the great job guys, I'll continue to refer and purchase cars there for years to come.15000 miles service
by johnnster on 09/03/2008Terrible! They charged $270 for 15k mile service. They changed cabin air filter for $40 even though it was not required by my Corolla's manual. I will never take my car there for service. Right after the service I called some other… dealerships and the price for the same service was $100 less!Over-the-top Satisfaction!
by baymiss on 08/10/2012updated 06/24/2025After selling my used vehicle online, I began shopping for a new Toyota. I made many, in-person & online, visits within 150 mile radius. Was surprised & disappointed with sales people, not returning calls and not following up on… requests. One salesman even told me he only worked with SERIOUS buyers! This was after I had told him I drove 100 miles to see his inventory! John Nickens and Tony Spain were the exception to ALL other salesmen! All my concerns were explained in depth. As a female senior I was treated with respect and felt very comfortable and not 'put off' or intimidated. I am thrilled with my gorgeous new Highlander! Hopefully we will continue our great relationship! Kudos to John, Tony and Braxton! They are the BEST!Congratulations on the purchase of your new Highlander! John, Tony, Braxton and the rest of our staff thank you for this five star review. Mechanicsville Toyota can guarantee that you will always receive a comfortable and respectful experience. Follow us on Facebook and Twitter. Sincerely, Tanner Hulette, General Manager
Another happy customer
by tommister2 on 08/05/2011updated 06/24/2025I recently bought a 2011 Camry from Mechanicsville Toyota. Matt Dobbs worked with me to find the car I wanted and gave a great price. I did have a trade and they matched the offer I had from another dealer. Overall it was a very easy… process with no unwanted surprises.A Great Place to Buy a Car
by recnan on 05/20/2011updated 06/24/2025I did my research online and then contacted Tony Jones to get a price quote on a 2011 Prius 3 with custom leather seats and a navigation package. Tony quickly sent me information on two vehicles and quoted a price which was fair and less… that of several other dealerships. In the past, I've purchased mainly from high-pressure, high-volume urban dealers. They play all the auto sales games and drag out the negotiations for hours. Moreover, these days a Prius sells at a premium, and there is little bargaining room. So I was really pleased with the relaxed sales experience at Mechanicsville Toyota. I'll note that I did not have a trade-in and arranged my own financing. But I still feel that the overall tone of this dealership is relaxed and focused on customer satisfaction. I'll go there again. It was worth the 90 mile drive.Wife's new Prius
by eljfilm on 02/23/2013updated 06/24/2025This may have been the best car buying experience my wife & I have ever experienced. Friendly, no pressure, knowledgeable, competitive & totally accommodating!Congratulations on the new Prius. We know you and your wife will love this new vehicle. Mechanicsville Toyota makes stress free and professional service their top priority. Follow us on Facebook and Twitter. Sincerely, Tanner Hulette, General Manager
Excellent, professional and comprehensive customer service.
by elfan on 08/07/2011updated 06/24/2025Excellent, professional and comprehensive customer service.
Toyota 4Runner
Toyota Tacoma
Toyota Highlander
Toyota RAV4
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
We appreciate you for letting others know about Mechanicsville Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by mechavtoyota on 09/20/2016