Mechanicsville Toyota
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Dealership Service Review
service Rating
Service department exceeds expectations
Written byon 04/10/2016
updated 04/28/2016
The service rep saw that I was distressed and just could not have been more kind. He got my vehicle done incredibly fast and made it easy for me to check out. I wish I had remembered to get his name because I would have liked to thank him personally in this survey. Even though I live in Hampton, I already recommend Mechanicsville Toyota to my friends and relatives. First it was because of price, now because of service. As a single woman, follow up service is MORE important than price. My salesman reassured me that i would get the service I was expecting and he was right. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 06/17/2016
Dealer Response
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Best,
Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
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