Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Thank you!
by Elysialcook on 10/27/2016updated 11/08/2016He helped me with the stuff I was there for and when I brought up some other issues I wanted him to look at he made sure to make me another appointment at a time that worked for me so he could order what I needed and make suse the correct… technician would be there.Best purchase experience of a used car
by ShopperRVA on 10/21/2016updated 10/30/2016The three people I dealt with Robin,Zack and Jay all were complete professionals. They put the customer first by a mile. I will continue to deal with these people as I feel like I have known them all my life , yet just met them a day ago !Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
purchase of Honda CR-V
by Lynda7313 on 10/15/2016updated 10/24/2016ease of transaction however, I do feel the price was a bit over for the amount of miles on this vehicle which my husband let me know immediately.Thank you so much for your kind and honest review of Mechanicsville Toyota, Lynda. We appreciate your feedback as it helps us grow as a dealership. Congratulations and enjoy your CR-V! It was a pleasure to do business with you and we hope to see you again in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Not a Toyota
by DrumMajorMRPES on 10/13/2016updated 10/24/2016Thanks for taking great care of my truck even though it wasn't a Toyota! Your company provided great service and I most certainly will be back.Thanks for giving us the opportunity to service your truck. I am happy to hear that everything went well for you. Thanks for choosing Mechanicsville Toyota for your vehicle needs. Have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Thanks for giving us the opportunity to service your truck. I am happy to hear that everything went well for you. Thanks for choosing Mechanicsville Toyota for your vehicle needs. Have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Another A+ effort
by anon_patron on 10/10/2016updated 10/24/2016Always helpful, quick turnaround, fair and accurate price, quality work and friendly. Has been our preferred dealership - purchase, lease or service - for our 10 years in Richmond.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are very happy that we've had the opportunity to service you over the last 10 years and we look forward to the next 10! We can't wait to work with you again. Take care! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Happy customer
by Debbie1219 on 10/20/2016I was very pleased with their service. They were very helpful and informative. Friendly as always. And I know what to expect next time I bring my vehicle in, which is helpful.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Mechanicsville Toyota. If there is anything more that we can do, please come back and see us again. Take care! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Excellent customer service
by chiefshea on 10/02/2016updated 10/16/2016I love the email reminders and the Customer service is exceptional! I like that I have the same customer care representative each visit.Thank you for sharing your experience at Mechanicsville Toyota with us. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If you have any questions about the work that was done please feel free to contact us. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Toyota, Best Parts & Service Departments anywhere!
by Deborah_Art on 10/13/2016Prompt attention on arrival, work review, all parts available, all repairs made in a professional and timely manner. Service and Parts Dept. personnel are outstanding. Thank you.Thank you for sharing this great feedback with us. We feel our service department is what makes Mechanicsville Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Survey for Toyota Mechanicsville Dealership (Service)
by Rooster5397 on 10/11/2016very friendly, very well informed , and very helpful !! I will bring the car for more and/or repair in the future.Thank you for leaving us this great review. We are very happy to hear that we could be so friendly, well informed and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
ms
by Essence39 on 10/07/2016promptness. customer service was person was nice. they were very helpful and considerate. she was very helpful over the phone with helping me find tires.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Purchase of new truck.
by Daniel_Dunn on 10/01/2016My salesperson was very pleasant and professional. He was helpful in helping me with my decisions. I purchased a vehicle in a period of time I consider very short.We're excited to hear that the sales staff took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Toyota
by Samontae on 09/13/2016updated 09/28/2016Everybody there they made my transaction totally painless also Joseph Davis was a great person and very knowledgeable. Also the managers came out of their booths to come talk to u about the entire processThanks for this nice review! Joseph truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Good service at Toyota
by Crom123 on 09/23/2016they did a good job , truck was clean when I got it back with no grease or dirt from the technician.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Place!!
by Kendra_G1023 on 09/09/2016updated 09/20/2016Great Customer service, While getting my car serviced everyone around that worked there made sure I was well taken care of.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Experience
by MichelleAS on 09/06/2016updated 09/20/2016We dealt with several people and everyone was super nice and friendly. There was no pressure but they were very helpful in helping us figure out what we wanted to do.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Survey
by Brfrench76 on 09/04/2016updated 09/20/2016Once i got an appointment online everything went quickly. I had called multiple times and had not been able to get through to make an appointmentThank you for taking the time to share your experience at our service center. I'm glad to hear that your appointment went quickly. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
toyota
by Bonnie51_ on 08/31/2016updated 09/12/2016Took me right away it did not take long at all. The waiting room was very clean and quite and very business like.Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, fast, and neat. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2016 RAV4
by JWright72 on 08/28/2016updated 09/12/2016The transaction was quick and easy. The salesman was very helpful and accommodating, and I received the exact vehicle I wanted.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Our Best Car Buying Experience
by Ronald_P1 on 08/23/2016updated 09/07/2016Everyone who serviced us was very friendly, caring and knowledgeable. The general manager and sales person did an excellent job. Mike even called us the next day to check on our travel home. We felt like we were true "family members" to… all we met.Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Mechanicsville Toyota family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Recent Routine Service
by CarsonDugger on 08/24/2016updated 09/07/2016The service center is always very friendly and customer oriented. They are always ready for me when I arrive, early or on time, and get my vehicle taken care of quickly. They communicate as they are working on the vehicle and keep you… updated of its status. Work is completed in a timely manner which allows me to get out and back to my day.We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
great service
by elephant10 on 09/03/2016Mike Elliott has served me for cars for many years...I like his non pushy manor and his forth rightness...always a pleasure to deal withThank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Toyota Tacoma
Toyota 4Runner
Toyota RAV4 Hybrid
Honda Accord
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! It was a pleasure to assist you and please let us know when we can do so again! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by dealerreply on 11/17/2016