Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
First visit
by Graham_Frye on 02/28/2017updated 03/10/2017Rob and Austin took great care of my truck for its first visit. They were fast, professional, and thorough. Thanks guys!Mechanicsville Toyota
by jfsmith3rd on 03/09/2017Rob Cannon does a great job. I really enjoy working with him. Waiting room is average at best, offering only free coffee - which is not great tasting.Customer service survey Mech'ville Toyota
by Robert_J2 on 02/28/2017The salesman, Mr. Chin, was very helpful and worked hard to find a vehicle in our price range. All employees we met were very friendly and eager to assist in any manner.Robert, thank you for the review! I am happy to hear that Chin was very helpful and friendly during your visit. We hope to see you back in again soon! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Toyota Buying Experience
by Neil_AS on 01/06/2017updated 01/14/2017The whole process from the moment we walked in the door and met Chris Dvorak was an efficient and comfortable exchange. He listened to and followed through on our wishes. Chris could not find us the exact 2017 Highlander we wanted so we… waited for our special order. It arrived just what we had hoped for! Scott Moss sent us out the door very happy new owners.Hi Neil! Thank you for taking the time to give us feedback on your latest purchasing experience at Mechanicsville Toyota. We are glad to hear that Dennis was able to help you get into a new 2017 Highlander and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Dealer-Ship
by PastorJames on 01/12/2017I was back home again and remembered the deals that have been put together before for me. It wasn't my first time dealing with this dealership. It is a dealer -ship been to the boat many times!We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mechanicsville Toyota. Thank you for continually trusting us with your auto needs. We will be there for you for many years to come. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Used vehicle purchase
by Wrenchflinger on 12/25/2016updated 01/06/2017Even though we were shopping for a used vehicle, your dealership still had what we were looking for and was able to meet our payment requirements.We appreciate you for letting others know about your positive experience at Mechanicsville Toyota. Congratulations on your new car! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
No worries
by John_Toyota on 12/29/2016updated 01/06/2017Quick and easy. No Hassles to worry about, everything was taken care of. Appointment went quicker than I thought. Nice and easy with no delay.John, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to provide an easy, quick and hassle-free service experience. Thank you for choosing Mechanicsville Toyota. We hope to work with you again in the future. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Completely Satisfied
by NannyGx6 on 12/31/2016Awesome dealership! Had an idea of what I wanted and after being shown several vehicles, found it! I was taken care of right away and even had my financials taken care of there instead of having to go back to the bank. General Manager is… great! Thanks Tanner!Thank you for sharing your experience at Mechanicsville Toyota with us! We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new car! Please don't forget to give me a call if you ever need anything in the future. Have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
RAV4 Purchase
by MarshaWM on 12/05/2016updated 12/28/2016Excellent experience. This is my 4th purchase from Mechanicsville Toyota. Tony does a great job as did Scott. I've always been pleased with the sales experience as well as the service experience!We are pleased to hear that you had an excellent experience with Tony, Scott and the rest of our team. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thanks for continually trusting Mechanicsville Toyota for your auto needs. Have a great day! Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2016 4Runner
by Katieo111 on 12/07/2016updated 12/28/2016I am 77 years old and have bought a lot of cars. This was the best buying experience I have ever had.Tanner and Eric were awesome. thank you guys so much. Happy Holidays to the best!Katie, we appreciate you taking time to leave us a great review! Congratulations on your new 2016 4Runner! We are pleased to hear Tanner and Eric did a great job in assisting you in your purchase. Thank you for choosing Mechanicsville Toyota. Have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Excellent sales and service
by GeorgeWT on 12/07/2016Service staff are courteous, timely. Everyone even coming in for coffee in the waiting room was friendly. Wait time was fairly short, considering all the cars in that day. Always have a little time to look in parts area and the showroom.George, thank you for sharing your experience at Mechanicsville Toyota with us. I'm glad to hear you found us courteous, prompt and friendly. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Happy Customer
by Popcorn_Man on 12/09/2016Dealer took my car early and finished in good time. Took time to go over the work that was performed and check-out was fast and easy.We cannot thank you enough for your wonderful review of Mechanicsville Toyota. We are dedicated to provide each and every customer with an easy and fast service experience. Your feedback is a testimony that our dedication has really paid off. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Ten Years a Customer
by RustysVehicle on 11/28/2016updated 12/08/2016Online appointment setting was very easy and convenient. Picking up was handled quickly and personnel were friendly. Overall a good experience.We appreciate you for letting others know about your experience at Mechanicsville Toyota. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Dmackey review
by Mackey16_yota on 12/04/2016I appreciate the friendliness and speedy appointment. Thank you again. My experience has been good from the purchase to my first service.We appreciate you for letting others know about your experience at Mechanicsville Toyota. We are dedicated to provide each and every customer with a friendly and prompt service experience. Your feedback is a testimony that our dedication has really paid off. Have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mr.
by DickinsonFam on 11/19/2016updated 11/29/2016Very responsive and friendly throughout all phases of the process. I would highly recommend them to anyone who wants to buy a car or truckWe cannot thank you enough for your wonderful review of Mechanicsville Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2016 Toyota 4-Runner
by LauraTrice on 11/15/2016updated 11/29/2016Mike Elliott was very knowledgeable about the Toyota product and helpful with his recommendation. Scott Moss in the finance office was very easy to deal with and had us out of there with our new vehicle as quickly as possible.Your kind words mean a lot to us, Laura. We appreciate your feedback and are happy to hear that Mike and Scott were able to meet your needs. At Mechanicsville Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We hope you enjoy your new 2016 Toyota 4-Runner and we look forward to seeing you again whether for routine service or another purchase. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Awesome experience!
by MrsSouthern1 on 11/14/2016updated 11/29/2016Eric W. & Mr. Moss were so friendly & knowledgeable & made you feel like family! They made the experience of buying a car 1000x better! Highly recommend both of them to anyone!We are pleased to hear that you had an excellent experience with Eric, Scott and the rest of our team. Here at Mechanicsville Toyota, we consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you again and hope that you enjoy your new car! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
New Camry
by Happy_Pastor on 11/24/2016Suggestions were made by the salesman that were based on our best interest and what we could afford. He sensed what was important to us and we were happy with the car he suggested.It is wonderful to hear that our staff at Mechanicsville Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Enjoy driving your new Toyota Camry, and have a great day! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Mechanicsville Delight
by marpat1 on 11/24/2016Dave White was an absolute delight to work with! We think his personality, combining thoroughness with levity, matched our personalities to a tee. He demonstrated that he could give as well as take when it came to discussing issues and… price specifics. Very honest and up front on the boundaries of negotiation; not like the last situation where we bought a vehicle at another dealership.Thank you for taking the time to give us feedback on your latest purchasing experience at Mechanicsville Toyota. Dave is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to let us know. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
A wonderful experience!
by Rebeccap26 on 11/07/2016updated 11/22/2016I very much enjoyed my experience at Mechanicsville Toyota. This is my second vehicle from this dealership and I couldn't imagine going anywhere else. I liked how personable and helpful the sales team is. They are very efficient, but they… don't rush you or pressure you.My salesman, Marvin, was the best and I would recommend him to others.It was a pleasure to read about your second car-buying experience at Mechanicsville Toyota. Congratulations on your new car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Marvin provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Service!!
by TaylorB41 on 11/03/2016updated 11/17/2016Tony and Scott did a WONDERFUL job with me and getting everything arranged so that I would be able to have the car that I wanted but also able to afford. Nobody sugarcoated anything, everything was honest.Thank you for taking the time to give us feedback on your latest purchasing experience at Mechanicsville Toyota. We're glad to hear that Tony and Scott were able to give you an overall positive experience. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for the outstanding review! I am glad that Rob did a great job during your service visit. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by mechavtoyota on 03/10/2017