Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
30 K service and inspection
by Donald on 10/07/2018The people are great and the service was excellent. They deliver what you want and tell you what you need and don't need. They do what they say and are very thorough and delivery what they say and when they say.2004 Toyota Tacoma
by Jonas on 10/08/2018Found the truck on the internet, within a few minutes of requesting info I was contacted by Wes to fill me in on the details of the truck. Unfortunately, due to my schedule, I needed to come look at the truck when Wes wasn’t working.… Fortunately for me, Charlie was able to support handling my trade in and getting me into this beautiful Tacoma!Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
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by Walter on 10/05/2018It was a pleasant visit. Friendly. Fun.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Top notch customer service
by CPM on 09/26/2018updated 10/05/2018Great customer service, vehicle done quickly and there was a nice waiting area.Martha Longworth
by Martha on 09/29/2018updated 10/05/2018Very nice people. They do the job right.Great Service!
by Jordan on 09/29/2018updated 10/05/2018My experience at Mechanicsville Toyota was great. They were fast, efficient, and have friendly employees. I would highly recommend them to everyone.Execellent Service Department
by Carol on 09/30/2018Fast friendly service from the folks in the service departmentThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Toyota Family
by Dion on 10/04/2018Fast and friendly staff.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
New truck
by Michael on 10/02/2018Sales staff was excellent. Very surprised with the amount of knowledge the salesman had on the usage and features of my new vehicleThank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Human Being
by Karen on 10/02/2018Knowledgeable, respectful and timely.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Maintenance Review
by Michael on 10/02/2018Friendly and helpful staff.Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Getting my Tundra serviced
by Frank on 10/02/2018Excellent service!Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Great service
by Christopher on 10/02/2018The service was quick, I was in and out in no time.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
I wish all service departments were this efficient.
by Christy on 10/01/2018Just the fact that any time I have brought my wife's Sequoia to get serviced, Sarah Lowery and the staff are always willing to help make sure that when I leave, everything has been done correctly and with care.Thank you so much, Christy! It was truly a pleasure to have you as a customer, so were happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Take Care, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Sienna purchase
by Tiffany on 10/01/2018Friendliness of the salesman. Knows your name, remembers you etcThank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
service was above and beyond my expectations.
by William on 09/30/2018service was above and beyond my expectations.Thanks for this awesome review! We work hard to meet expectations like yours, and were happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
A Great Sale
by Matthew on 09/30/2018I have had the opportunity of buying other vehicles in the Mechanicsville area. Mechanicsville Toyota is my new home. I'm thankful for James Burroughs' time and attention to detail. He listened to my needs and did everything that he could… to accommodate them.Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Rav4
by Cynthia on 09/30/2018Fast service and nice waiting room . Service tech promised to call me back about keys to be made for my Toyota rav4. The manager Was not there at the time of my appointment. I had asked for a discount on getting another key made I only… recieved one key at the time of purchase.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Paul Michael Halstead
by Paul on 09/30/2018Sarah Lowery is an exceptional service technician. Knowing I will always receive honest and dependable service from her is my main reason for returning to Mechanicsville to buy my cars.Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Camry owner
by Annette on 09/30/2018My service advisor very courteous and I was provided with a loaner car while my car was being repaired.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
mechanicsville toyota
by Kenneth on 09/26/2018Very helpful salesman, answered all of our questions. Very friendly staff.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota 4Runner
Toyota RAV4
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
by dealerreply on 10/08/2018