Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Great Service
by Logan on 09/23/2018Mr. Marvin Bracy was an excellent salespersonTimeliness
by SatisfiedCustomer on 09/24/2018Customer service and timeliness.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
2016 Corolla
by Jazzmin on 09/28/2018It was pleasant and fastWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Toyota Service
by Faye on 09/27/2018Customer service is the best. Always keep you informed. They have worked me in even if I did not have an appointment.Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Great to deal with!
by Kenneth on 09/26/2018Professional and not pressuredThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Excellent Service
by Paula on 09/25/2018The staff and the speed of serviceThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
State inspection
by Vernon on 09/19/2018updated 09/26/2018Fast service. Great customer service.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Best Toyota dealer in RVA
by Angela on 09/19/2018updated 09/26/2018Great sales associate - Dave White Very easy to work with.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Recall Maintenance_Happiness 101
by Pat on 09/24/2018Fast, efficient, very personable and professional.Thank you for taking the time to write this review. We are pleased to hear that our service staff was able to provide an efficient and overall positive experience. Take Care, The Mechanicsville Toyota Team
Great Experience!!
by Brian on 09/21/2018Easy transaction, friendly staff and sales. The technology integrator was awesome and provided a lot of instructional detail for the technology of the car.Thank you for taking the time to write this review. We are pleased to hear that our staff here at Mechanicsville Toyota was able to provide an efficient and overall positive experience. Take Care, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Review
by William on 09/19/2018Marvin made everything easy by being a true professional. I got a payment that worked for me.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
Happy
by Mark on 09/18/2018Always get through my servicing in a very timely manor, no long waits or delaysThank you for the feedback, Mark! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit here at Mechanicsville Toyota. We hope to see you again soon. Best, John Nickens, General Manager | jnickens@pageauto.com
Top notch buying experience
by Robert on 09/17/2018I loved the no hassel approach to the purchase and the trade in process. Very upfront and honest. Takes the stress away from what is typically a stressful event.Robert, thank you for taking the time to submit this amazing feedback. Our team works hard at providing hassle free and top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, John Nickens, General Manager | jnickens@pageauto.com
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Nickens, General Manager | jnickens@pageauto.com
purchase of a 2018 Toyato Tacoma
by Roger on 09/14/2018My Wife and I had a great experience at your dealership. My sales rep was Zack Lewis and he did an excellent job in assisting us. The finance manager also did an excellent job and made the process very easy. I will definitely recommend… your dealership.It is wonderful to hear that our staff at Mechanicsville Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with Zack and the rest of the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Enjoy your new 2018 Toyota Tacoma! Best regards, John Nickens, General Manager | jnickens@pageauto.com
Highlander
by Andrew on 09/16/2018Easy, Don took time to explain everything and answer all our questions.Congratulations on your new Highlander, Andrew! Thank you for taking the time to write about your experience. It's great to know Don was able to provide you with an easy and knowledgeable experience. Please feel free to call or stop by Mechanicsville Toyota if there is anything else we can do to help you. Best regards, John Nickens, General Manager | jnickens@pageauto.com
They do what they say
by Kay on 09/16/2018Everyone was clear and precise in what they communicated through the whole process.Thank you for your business and this review. I am happy to hear Mechanicsville Toyota team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, John Nickens, General Manager | jnickens@pageauto.com
Great Sales and Service!
by Joseph on 09/10/2018Joe was a very good and patient sales representative. I also appreciate Jay providing great options around incentives and extrasJoseph, thank you for taking the time to write this review. Joes sales excellence is always consistent, and Im glad your experience with him supports that. Please remember that the Mechanicsville Toyota team is always here to assist you with any future auto needs! Best regards, John Nickens, General Manager | jnickens@pageauto.com
Good Experience
by Edward on 09/13/2018Wes Doub did an excellent job of explaining the features of the vehicle.Wes is truly a valuable member of our team, thank you for the kind words. Ill be certain to share your compliments with him and the rest of the Mechanicsville Toyota staff. Best regards, John Nickens, General Manager | jnickens@pageauto.com
4Runner Purchase
by Sydney on 09/10/2018Friendly, transparent process.Sydney, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and efficient customer service and will be happy to hear that you left Mechanicsville Toyota satisfied. We appreciate you trusting us with your car buying needs and we hope you enjoy your new 4Runner! Best regards, John Nickens, General Manager | jnickens@pageauto.com
2018 Camry XSE purchase
by Sunshine on 09/13/2018I liked that I was able to negotiate online and no hassle when picking it up. Paperwork was ready for me to sign. In and out in an hour. Perfect!Thank you for taking the time to write this review. We are pleased to hear that the Mechanicsville Toyota team were able to provide an efficient, hassle free, and overall positive experience. If there's anything else we can help you with in regards to your new 2018 Camry XSE, please let us know. Happy driving! Best regards, John Nickens, General Manager | jnickens@pageauto.com
Running Light Repair
by Herman on 09/13/2018The courtesy extended by Sarah Lowery during the visit, which was highly appreciated. She greeted my wife and I with a smile and was very ensuring that the service on our vehicle would be handled AS SOON AS possible. Our wait was not very… long and upon departure Sarah bid us farewell with the same courtesy as was given when we arrived!!Herman, its great to know that Sarah provided an exceptional service experience for you. The Mechanicsville Toyota team takes pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, John Nickens, General Manager | jnickens@pageauto.com
Toyota Tacoma
Toyota RAV4
Toyota RAV4 Hybrid
Toyota 4Runner
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, John Nickens, General Manager | jnickens@pageauto.com
by dealerreply on 09/30/2018