Jerry's Ford of Leesburg
Customer Reviews of Jerry's Ford of Leesburg
Factory ordered a new Ford Maverick from Jerry's Ford
byon 02/09/2024
Jerry's Ford took my order back in July for a new Ford Maverick truck to my specs, at the published MSRP. The truck arrived in late January, the way I wanted it, and with no extra charges or hassle. Everything went smooth. No complaints about this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Grateful Service
byon 04/30/2023
Excellent small-in-approach dealership with this customer in mind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2020 Transit Connect
byon 07/21/2020
I was in and out with my new van. Easy, and good service at Jerry's Ford
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2019 Fiesta ST
byon 06/12/2019
My car buying experience was quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy purchase
byon 10/26/2018
I have bought many vehicles over the years, and this experience may have been the easiest. The entire process from walking in the door to driving away was organized, well explained and easy. I didn't feel like I was "yanked around" once which is often the case with buying a new car. This was the first time buying from them, and I'll use them again in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F250
byon 08/21/2018
Great dealer easy to work with best prices
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My new lifetime dealership
byon 07/22/2018
Great customer service, trustworthy salesmanship, smooth and efficient buying process, clean and modern dealership with knowledgeable salesmen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My New Ford Escape Titanium
byon 06/26/2018
It was a pleasure to do business with Jerry's Ford . I am a repeat customer, and the reason for this is because you can't get a better price any were else. I made the trip to Jerry's a 2 and a 1/2 hour drive from my house. I came home with my new car and I love it. This is my 3rd Escape and it will not be my last. I highly recommend them to you. My salesman was Tommy Schwietz he is a very easy going person and made me feel right at home. I can't say enough good thing's about him or the dealership. You won't be disappointed. You can check out other dealers but you will find that Jerry's has the best price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BEWARE SCAMMERS
byon 05/06/2017
If I could give zero stars I would. I received a mailing offering great incentives to go in today and trade in my 2014 Ford Fusion Hybrid Titanium for a new one with a lower payment and an offer which would have been a great deal on my Hybrid that would pay it off and then some. I love my car and had no reason to even trade it in unless they made it worth my while. I let them know this up front. Well the 19K+ they said I could get for my car was bologna. Because I drive more than 10K miles per year they take of $.20/mile.. Fine so now that brought us to 15K for my trade. I missed the fine print but reasonably understood... not a deal breaker... Online you can see that there are some great incentives/rebates if you buy another hybrid or the Energie vehicle.. The Energie are the hybrids with the all electric option for short distances of up to 22 miles. Online after rebates they were like 27K... They bring me a piece of paper telling me that I can get 0% financing for 72 months which they claim was "better for me" than taking the 8K instant rebate. I am a Financial Consultant and they are telling me what would be better for me. Telling me it's better for me to finance 35+K than to pay 27K at 6.7% (when I know I can refinance or make additional payments). No, at the end of the day it's better for me to pay the 6.7% and end up paying around 31K after all payments and interest than to take their 0% for 72 months and pay over 35K. Then they say that all the incentives they were offering in the 'invitation' were 'already taken off the price'--- BOLOGNA AGAIN!! All schemes to get you in the door. I then asked for a detailed breakdown of the figures he was showing me and I kept getting his scribble on the back of a piece of paper. Nothing formal showing a detailed breakdown of costs, rebates, tax, tags, license and whatever the hell else they throw in. I told him that everything he was showing me was to benefit HIM and not me and that if he wanted to sell me the car he better stop with the bullshit.. He kept feeding it to me so I walked out. I was ready to buy the car with the ADVERTISED REBATES and incentives and somehow those got thrown out the window. I don't NEED a new car but I was willing to consider it if they made it worth my while. They haven't made anything worth my while and they wasted my time. My first experience buying my 2014 there was good but now they are out to get you and are not transparent or even professional for that matter. If they would be honest with the bottom line from the beginning and show a break down on costs, etc. ( be transparent) instead of scribbling on paper, they could have had a return customer today. Instead I WILL NEVER buy another car from them again and I will be sure to make sure that all of my friends and family know what they are really about. My husband bought a car next door at the Toyota dealership a month ago and we had a wonderful experience there! BEWARE OF JERRY's FORD!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Fantastic car buying experience
byon 04/09/2016
Fantastic car buying experience at Jerry's Ford in Leesburg VA. The salesman (Brian) was a pleasure to work with. Honest and no pressure! Fair, no haggle pricing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Simple, no runaround
byon 04/04/2016
I inquired about a 2016 Ford Fusion Hybrid through a link on the Edmunds site and asked for the best deal they could offer on the vehicle. I also requested similar breakdowns from 4 other dealers on similar vehicles. The staff at Jerry's Ford came back with a solid initial offer that was competitive with the other dealers, but it took some time haggling with the others to get them there. Additionally, I wasn't dead set on whether to keep or trade in my older truck but they were able to make a fair offer and I ultimately chose to trade it in. Their honest, straightforward approach just left me feeling much more comfortable making a deal with them versus the other dealers that required a bunch of back and forth to get to a fair deal and I closed on a vehicle yesterday. I always recommend shopping around, but absolutely recommend including them in your search.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best. Experience. Ever.
byon 01/28/2016
I've gone to Jerry's Ford in Leesburg for the past 3 years for service to my Ford Fiesta. Earlier this month, I went in to buy a new car from them and had the best car-buying experience ever! Blaine was my sales rep and he was fantastic, listened to exactly what I wanted, and didn't waste my time trying to push me towards something else. I leased a fantastic Ford Fusion SE AWD (just in time for #snowzilla)! Three weeks later, I am still thrilled with my experience and will continue to come here for service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jerry's Ford sales experience
byon 10/22/2015
Car buying experience was easy. Friendly staff was not pressuring or trying to sell me something i didn't want. The sales agent, Mohamed was very well educated on the products and features that came with the 2016 Explorer Platinum series. Though the process does take time it was exactly what i was expecting. Thank you Jerry's and Mo for the sales experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New 2015 F-150 Supercab
byon 10/16/2015
We had a great experience from start to finish in the purchase of our new truck. We likewise expect the same high level quality of continued service from Jerry's Ford in Leesburg, VA. It was great to be able to buy locally again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
excellent
byon 07/24/2015
Hybrid Ford Fusion. Customer service was outstanding. Staff was Very friend, very helpful, currtius and positive. They provided my kids with refreshments and snacks in there waiting/ play room. They worked with me on getting the car i wanted and payments that i could afford. Thank you all for an outstanding experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great dealership
byon 07/18/2015
I purchased a 2014 Honda Civic and couldn't be happier. Our salesman was very knowledgeable, professional and helpful during the buying process. Overall I am pleased with the service at Jerry's!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience
byon 06/10/2015
I feel it was good experience and fair price for both parties. Make sure you are aware of the destination charge when negotiating price and factor that in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 06/05/2015
Purchased a 2015 Mustang GT with Performance Package. My sales rep was Brian Rose. Brian was very friendly, very helpful, and very knowledgeable. I would highly recommend Brian to anyone looking to buy a Ford. The experience was very good overall.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very happy
byon 04/28/2015
We are very happy to the old friendly fashion way we were treated in Jerry's. It's a very inviting and nice place to buy a car. The dealer gave us all the options and even some we weren't counting on; which at the end helped us make a better selection!! We can only give them a 10; nothing less!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great staff, professional and personable
byon 04/23/2015
If you need a new vehicle then go no further then Jerry's Leesburg Ford. Polite, professional staff to tend to all your needs and make your experience an enjoyable one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
PURCHASE
byon 04/15/2015
Same as last survey - Brian was awesome, little detail errors in finance like too many credit checks I thought there would be only two, didn't ask me if I wanted extended warranty or car care because I said to keep cost down, but it would be my choice, she seemed rush, so much so the purchase says John's Ford at my loan place at Ally.com careless mistakes, but very nice girl.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
When you visit Jerry’s Ford in Leesburg, VA you will experience our experienced staff. We are committed to your satisfaction and strive to exceed our customer’s expectations. If you are looking for a new Ford or Pre-Owned vehicle in the Washington DC area, stop into our dealership and let us help you find the car you have been looking for.
Let an expert from our sales team go over all the great features of a new Ford car, truck, SUV or hybrid. You will find that we have a vehicle for every need. From getting around town in a fuel-efficient vehicle to hauling equipment or kids, we will find you a vehicle that suits your needs. The service you will receive at our Ford dealership, serving the Leesburg area, will be 2nd to none. Call to speak to one of our many friendly salespeople, or stop and see us at 847 East Market Street.