Jerry's Ford of Leesburg

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
11:00 AM - 05:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Jerry's Ford of Leesburg

4.2
Overall Rating
(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
sales Rating

My new lifetime dealership

byLeadfoot Guyon 07/22/2018

Great customer service, trustworthy salesmanship, smooth and efficient buying process, clean and modern dealership with knowledgeable salesmen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
44 Reviews
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sales Rating

My new lifetime dealership

byLeadfoot Guyon 07/22/2018

Great customer service, trustworthy salesmanship, smooth and efficient buying process, clean and modern dealership with knowledgeable salesmen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Jerry's Ford Dealership and Service

byJon Obnon 07/03/2018

Best people to deal with and knowledgeable techs

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My New Ford Escape Titanium

by2007Ford95on 06/25/2018

It was a pleasure to do business with Jerry's Ford . I am a repeat customer, and the reason for this is because you can't get a better price any were else. I made the trip to Jerry's a 2 and a 1/2 hour drive from my house. I came home with my new car and I love it. This is my 3rd Escape and it will not be my last. I highly recommend them to you. My salesman was Tommy Schwietz he is a very easy going person and made me feel right at home. I can't say enough good thing's about him or the dealership. You won't be disappointed. You can check out other dealers but you will find that Jerry's has the best price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byMET20166on 09/03/2017

Very quick in and out. Got the work done and explained everything to a tee. Very pleased and will continue to get work done there. Joshua was fantastic and really went above and beyond to check all my questions and get answers on just a routine service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BEWARE SCAMMERS

byNPigeonon 05/06/2017

If I could give zero stars I would. I received a mailing offering great incentives to go in today and trade in my 2014 Ford Fusion Hybrid Titanium for a new one with a lower payment and an offer which would have been a great deal on my Hybrid that would pay it off and then some. I love my car and had no reason to even trade it in unless they made it worth my while. I let them know this up front. Well the 19K+ they said I could get for my car was bologna. Because I drive more than 10K miles per year they take of $.20/mile.. Fine so now that brought us to 15K for my trade. I missed the fine print but reasonably understood... not a deal breaker... Online you can see that there are some great incentives/rebates if you buy another hybrid or the Energie vehicle.. The Energie are the hybrids with the all electric option for short distances of up to 22 miles. Online after rebates they were like 27K... They bring me a piece of paper telling me that I can get 0% financing for 72 months which they claim was "better for me" than taking the 8K instant rebate. I am a Financial Consultant and they are telling me what would be better for me. Telling me it's better for me to finance 35+K than to pay 27K at 6.7% (when I know I can refinance or make additional payments). No, at the end of the day it's better for me to pay the 6.7% and end up paying around 31K after all payments and interest than to take their 0% for 72 months and pay over 35K. Then they say that all the incentives they were offering in the 'invitation' were 'already taken off the price'--- BOLOGNA AGAIN!! All schemes to get you in the door. I then asked for a detailed breakdown of the figures he was showing me and I kept getting his scribble on the back of a piece of paper. Nothing formal showing a detailed breakdown of costs, rebates, tax, tags, license and whatever the hell else they throw in. I told him that everything he was showing me was to benefit HIM and not me and that if he wanted to sell me the car he better stop with the bullshit.. He kept feeding it to me so I walked out. I was ready to buy the car with the ADVERTISED REBATES and incentives and somehow those got thrown out the window. I don't NEED a new car but I was willing to consider it if they made it worth my while. They haven't made anything worth my while and they wasted my time. My first experience buying my 2014 there was good but now they are out to get you and are not transparent or even professional for that matter. If they would be honest with the bottom line from the beginning and show a break down on costs, etc. ( be transparent) instead of scribbling on paper, they could have had a return customer today. Instead I WILL NEVER buy another car from them again and I will be sure to make sure that all of my friends and family know what they are really about. My husband bought a car next door at the Toyota dealership a month ago and we had a wonderful experience there! BEWARE OF JERRY's FORD!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
service Rating

great service

bylongashon 04/13/2016

The service was on time and everything was perfect

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic car buying experience

byBiscuit55on 04/09/2016

Fantastic car buying experience at Jerry's Ford in Leesburg VA. The salesman (Brian) was a pleasure to work with. Honest and no pressure! Fair, no haggle pricing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Simple, no runaround

bydgraffixon 04/04/2016

I inquired about a 2016 Ford Fusion Hybrid through a link on the Edmunds site and asked for the best deal they could offer on the vehicle. I also requested similar breakdowns from 4 other dealers on similar vehicles. The staff at Jerry's Ford came back with a solid initial offer that was competitive with the other dealers, but it took some time haggling with the others to get them there. Additionally, I wasn't dead set on whether to keep or trade in my older truck but they were able to make a fair offer and I ultimately chose to trade it in. Their honest, straightforward approach just left me feeling much more comfortable making a deal with them versus the other dealers that required a bunch of back and forth to get to a fair deal and I closed on a vehicle yesterday. I always recommend shopping around, but absolutely recommend including them in your search.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Two days to do a 1/2 hour job!

bycabinboy87on 03/24/2016

Made an appt. and they kept the car an extra day, because they 'did not get to it'! When it was finished, it ended up being the same problem that I had it in to Jerry's 3 months prior. So I was not charged the second time....lucky me! ;(

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Best. Experience. Ever.

byopuleezon 01/28/2016

I've gone to Jerry's Ford in Leesburg for the past 3 years for service to my Ford Fiesta. Earlier this month, I went in to buy a new car from them and had the best car-buying experience ever! Blaine was my sales rep and he was fantastic, listened to exactly what I wanted, and didn't waste my time trying to push me towards something else. I leased a fantastic Ford Fusion SE AWD (just in time for #snowzilla)! Three weeks later, I am still thrilled with my experience and will continue to come here for service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

byRestonFordon 01/17/2016

Service was good... the only two comments for potential improvements are: 1. While you are in building mode, it would be good to post a temporary sign on the "back" of facility entry from the road...right now it is a guess where to turn right into your facility before you reach the dead end 2. Car went in for fixing a recall issue...originally informed of approx half day timetable...when we got to shop, were told it would be more like two days...turned out not to be a major issue since we had a loaner, but made plans to leave town based on the original estimate Overall, this service experience was good

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Quality, efficient, courteous

byTaurusAWDon 12/05/2015

After 2 car purchases, and reliable service with quality parts and professional mechanics. Jerry's Ford in Leesburg, VA is truly a conscientious businesses.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jerry's Ford sales experience

byJohnLehmanon 10/22/2015

Car buying experience was easy. Friendly staff was not pressuring or trying to sell me something i didn't want. The sales agent, Mohamed was very well educated on the products and features that came with the 2016 Explorer Platinum series. Though the process does take time it was exactly what i was expecting. Thank you Jerry's and Mo for the sales experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New 2015 F-150 Supercab

byRubyRed15F150on 10/16/2015

We had a great experience from start to finish in the purchase of our new truck. We likewise expect the same high level quality of continued service from Jerry's Ford in Leesburg, VA. It was great to be able to buy locally again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great customer service

byLDW6490on 08/07/2015

The service staff made sure I was taken care of and done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

10k service on 2014 F150

byVHarperon 07/28/2015

All work was completed in a timely fashion. Friendly service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

excellent

byTorres8474on 07/24/2015

Hybrid Ford Fusion. Customer service was outstanding. Staff was Very friend, very helpful, currtius and positive. They provided my kids with refreshments and snacks in there waiting/ play room. They worked with me on getting the car i wanted and payments that i could afford. Thank you all for an outstanding experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Perfect Service

bymofosfordon 07/22/2015

I had an emergency issue with a 2010 Escape that was beyond the warranty mileage. I limped the car to Jerry's around 7:45 am and described the problem. I was informed that it may be something covered under an extended warranty but that, based on prior commitments, they would not be able to get to it until the next day. The bottom line is that the problem was assessed by 4pm and I was immediately informed that it was both covered and would be fixed that evening. The car was fixed and available that night and our weekend plans were saved. Great job Jerry's service. I stand committed to your professional performance.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Review

bymitterkeon 07/21/2015

Very pleasant office staff - always friendly and professional. Service on my 2014 Focus is quick and I've never had any problems. I forgot my coupon at home, but they gave me the discount anyways. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership

byNinaFran1on 07/18/2015

I purchased a 2014 Honda Civic and couldn't be happier. Our salesman was very knowledgeable, professional and helpful during the buying process. Overall I am pleased with the service at Jerry's!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Consistently awesome

byGrace224on 07/17/2015

I am so sad that Barbara left us. But we are in excellent hands with Susan. Always polite professional and true to her word.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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