Jerry's Ford of Leesburg
Customer Reviews of Jerry's Ford of Leesburg
Review type:
Great experience from start to finish at Jerry's Ford of Leesburg
Great experience from start to finish at Jerry's Ford of Leesburg
by cv----- on 10/20/2024Great experience from start to finish at Jerry's Ford of Leesburg. I've had other not so great experiences at other dealerships, but this one was smooth, straightforward and down to earth.Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Factory ordered a new Ford Maverick from Jerry's Ford
by CircusBoy on 02/09/2024Jerry's Ford took my order back in July for a new Ford Maverick truck to my specs, at the published MSRP. The truck arrived in late January, the way I wanted it, and with no extra charges or hassle. Everything went smooth. No complaints… about this dealer.Grateful Service
by F-150-3 on 04/30/2023Excellent small-in-approach dealership with this customer in mind.Quality Service
by F360 6.7 on 03/16/2023Exceptional staff and always quality workExceptional Service Dept
by F350-6.7 on 01/26/2023Had my F350 6.7 serviced, new tires, alignment, and synthetic oil change. The Customer Service Reps are exceptional, quality work always, and they don't try and upsell you unnecessary services.Kinda Sleezy!
by Dpriceva on 08/08/2021We purchased 4 cars from Jerry’s. Last year we brought one of them in because the transmission was acting funny. It was under warranty. The drive it, claimed it was fine, and charged us $142. Fast forward to last week. We brought it back in… with the same problems. They did a full analysis and claimed we now needed a new clutch for $1,790 and it’s now out of warranty. I declined and they charged me another $142. Smells fishy to me.Jerrys Leesburg Ford
by Anonymous on 03/15/2021Friendly customer centric service.2020 Transit Connect
by Clark4021 on 07/21/2020I was in and out with my new van. Easy, and good service at Jerry's FordMr. Martinez
by cookutoo on 09/28/2019Professional, courteous, and done right.2019 Fiesta ST
by Mshehan on 06/12/2019My car buying experience was quick and easy.Jerry’s Leesburg - 2016 Ford Explorer - driver pillar bezel came loose
by Realtor Paul on 11/23/2018The driver pillar bezel (plastic panel with access push buttons) came loose at the top (attached with double stick tape of all things). Covered under 3 year bumper to bumper. Service desk associate Susan was great and got it replaced same… day while I had the vehicle in for safety inspection. The folks a Jerry’s are wonderfully helpful and make me feel like my business really is important to them.Easy purchase
by Hammerhead on 10/26/2018I have bought many vehicles over the years, and this experience may have been the easiest. The entire process from walking in the door to driving away was organized, well explained and easy. I didn't feel like I was "yanked around" once… which is often the case with buying a new car. This was the first time buying from them, and I'll use them again in the future.F250
by J Horsley on 08/21/2018updated 08/31/2018Great dealer easy to work with best pricesLoyal Leesburg Jerry's Ford Customer
by JohnnyG on 08/17/2018updated 08/24/2018I dropped my 2016 F-150 off for new brakes all the way around and oil change/tire rotation. I got a call a couple hours later saying my truck was ready to go. I was told the brakes were fine, with plenty of life left in them. I've got… almost 26k miles on that truck, and these are the original pads. I was told they are in great shape, and I should get upwards of 50k miles out of those brakes! Most other places would have replaced my brake pads, simply because I asked for it to be done, and happily taken my money. I'd have been none the wiser. The fact that the service department called to let me know there was no reason for me to spend money now really impressed me. I bought this F150 new from Jerry's in 2016, and bought my son a used 2013 Focus about 18 months ago from Jerry's, and every time we've brought either vehicle in for service or maintenance the service department has been wonderful. I have never felt like they have tried to take advantage of myself or my son. Good job guys!My new lifetime dealership
by Leadfoot Guy on 07/22/2018Great customer service, trustworthy salesmanship, smooth and efficient buying process, clean and modern dealership with knowledgeable salesmen.Jerry's Ford Dealership and Service
by Jon Obn on 07/04/2018Best people to deal with and knowledgeable techsMy New Ford Escape Titanium
by 2007Ford95 on 06/26/2018It was a pleasure to do business with Jerry's Ford . I am a repeat customer, and the reason for this is because you can't get a better price any were else. I made the trip to Jerry's a 2 and a 1/2 hour drive from my house. I came home with… my new car and I love it. This is my 3rd Escape and it will not be my last. I highly recommend them to you. My salesman was Tommy Schwietz he is a very easy going person and made me feel right at home. I can't say enough good thing's about him or the dealership. You won't be disappointed. You can check out other dealers but you will find that Jerry's has the best price.Great service
by MET20166 on 09/03/2017updated 09/26/2017Very quick in and out. Got the work done and explained everything to a tee. Very pleased and will continue to get work done there. Joshua was fantastic and really went above and beyond to check all my questions and get answers on just a… routine service.BEWARE SCAMMERS
by NPigeon on 05/06/2017If I could give zero stars I would. I received a mailing offering great incentives to go in today and trade in my 2014 Ford Fusion Hybrid Titanium for a new one with a lower payment and an offer which would have been a great deal on my… Hybrid that would pay it off and then some. I love my car and had no reason to even trade it in unless they made it worth my while. I let them know this up front. Well the 19K+ they said I could get for my car was bologna. Because I drive more than 10K miles per year they take of $.20/mile.. Fine so now that brought us to 15K for my trade. I missed the fine print but reasonably understood... not a deal breaker... Online you can see that there are some great incentives/rebates if you buy another hybrid or the Energie vehicle.. The Energie are the hybrids with the all electric option for short distances of up to 22 miles. Online after rebates they were like 27K... They bring me a piece of paper telling me that I can get 0% financing for 72 months which they claim was "better for me" than taking the 8K instant rebate. I am a Financial Consultant and they are telling me what would be better for me. Telling me it's better for me to finance 35+K than to pay 27K at 6.7% (when I know I can refinance or make additional payments). No, at the end of the day it's better for me to pay the 6.7% and end up paying around 31K after all payments and interest than to take their 0% for 72 months and pay over 35K. Then they say that all the incentives they were offering in the 'invitation' were 'already taken off the price'--- BOLOGNA AGAIN!! All schemes to get you in the door. I then asked for a detailed breakdown of the figures he was showing me and I kept getting his scribble on the back of a piece of paper. Nothing formal showing a detailed breakdown of costs, rebates, tax, tags, license and whatever the hell else they throw in. I told him that everything he was showing me was to benefit HIM and not me and that if he wanted to sell me the car he better stop with the bullshit.. He kept feeding it to me so I walked out. I was ready to buy the car with the ADVERTISED REBATES and incentives and somehow those got thrown out the window. I don't NEED a new car but I was willing to consider it if they made it worth my while. They haven't made anything worth my while and they wasted my time. My first experience buying my 2014 there was good but now they are out to get you and are not transparent or even professional for that matter. If they would be honest with the bottom line from the beginning and show a break down on costs, etc. ( be transparent) instead of scribbling on paper, they could have had a return customer today. Instead I WILL NEVER buy another car from them again and I will be sure to make sure that all of my friends and family know what they are really about. My husband bought a car next door at the Toyota dealership a month ago and we had a wonderful experience there! BEWARE OF JERRY's FORD!!!great service
by longash on 04/13/2016updated 04/27/2016The service was on time and everything was perfectFantastic car buying experience
by Biscuit55 on 04/09/2016Fantastic car buying experience at Jerry's Ford in Leesburg VA. The salesman (Brian) was a pleasure to work with. Honest and no pressure! Fair, no haggle pricing!
When you visit Jerry’s Ford in Leesburg, VA you will experience our experienced staff. We are committed to your satisfaction and strive to exceed our customer’s expectations. If you are looking for a new Ford or Pre-Owned vehicle in the Washington DC area, stop into our dealership and let us help you find the car you have been looking for.
Let an expert from our sales team go over all the great features of a new Ford car, truck, SUV or hybrid. You will find that we have a vehicle for every need. From getting around town in a fuel-efficient vehicle to hauling equipment or kids, we will find you a vehicle that suits your needs. The service you will receive at our Ford dealership, serving the Leesburg area, will be 2nd to none. Call to speak to one of our many friendly salespeople, or stop and see us at 847 East Market Street.
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Vending Machines
- After Hours Drop-Off
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
by Patty Sow on 10/22/2024