Hampton Chevrolet
Today closed
Customer Reviews of Hampton Chevrolet
Review type:
Third vehicle
by Pbrown6770 on 04/21/2025
Seamless transition from a trade in to new truck in a matter of hours.
61 reviews
Sort by:
Manager
by frannieu on 02/07/2015updated 02/20/2015Bob Powers was excellent saleman. Manager Daniel Rodriguez was able to work a deal with my trade in and on 2015 Malibu.Not so personal able
by davidtrombley on 02/11/2015Overall the experience was fine. My husband did not like the fact that there was a middle man for negotiating. He felt that it was not personal able. Manager did not even confront us after the sale. Sales Rep was pleasant. Overall the… experience was fine due to the time at night. The manager situation was the biggest down fall.Phil and the green team are awesome
by davlau on 01/28/2015updated 02/08/2015Phil and his green team staff have always been attentive to the needs of my vehicle and have always set up our maintenance appointments quickly and conveniently...thank youService on 2008 Impala
by Carlette on 01/31/2015updated 02/08/2015Since my husband has become ill, I have total responsibility for our vehicle service. The Green Team, lead by Phil Stallings, takes care of my vehicle. I know that when I bring it in for service it will be well taken care. When Phil tells… me that he has taken care of it, I trust him and know that my car has received great service. That trust means a great deal to me and because of that trust, when I am ready, I will be purchasing my next vehicle from Hampton. Phil has taken care of my last two vehicles and I have never had any problems and he will be taking care of my next.Love this dealership!
by HeatherM3 on 01/23/2015updated 02/05/2015Excellent service, took only 23 minutes. Unheard of elsewhere! Such great staff at this dealership. I've always had excellent interactions and hope they continue doing such a great job.tire sensor
by smithv3 on 01/20/2015updated 02/04/2015The inspection was great. However I had told them that I had gotten a flat tire on 12/24 and that my tire sensor was not registering. She told me that it would cost 99.99 to run a dx test. I told her that I knew it was the right… passenger side; she said you would still have to run a dx. That is absolutely ridiculous!! I don't understand why I would have to pay 100 for a 5-10 $ part???Constructive Criticism
by BriBrown on 01/22/2015updated 02/02/2015Well I wouldn't have had to come back in to get my car fixed if the problem was fixed when I took my car in for a service the first time and told them word to word "I think I'm having transmission issues". The issue wasn't fixed until three… weeks later when I broke down because of my transmission giving out. Like I ment the problem could've been fixed long ago but instead it had to get more serious than it needed to be for the issue to be resolvedFirst and best buying experience
by Nkourouma on 01/30/2015I my customer service representative was very thorough and knowledgeable. He took his time to explain the details of my car and buying process. My overall experience was very positive.Great Experience, would shop here again!
by KodiD on 01/13/2015We had been looking for a new family vehicle for quite a long time, it was nice to finally go to a dealership and not be pressured into buying a car or hear the saleperson talk a lot about a car that we have done research on. We were able… to see what we needed to see and make our decision quickly. The staff was friendly and helpful!in and out
by Tombosoxva on 01/13/2015came in for a oil change and was in and out in no time everything was done very professionally and correct. what a great place to have my car serviced!!Hampton Chevrolet Great Service Department
by john196145 on 01/09/2015Hampton Chevrolet treated me wonderfully, courteously and efficiently. The service adviser called to let me know the status of my car and how long it would take, which they were quicker than estimated. I definitely recommend Hampton… Chevrolet for their service department.Service
by VAMINSHALL on 12/19/2014updated 01/03/2015Please do not feel slighted by my rating. I have never given any of my Airmen a perfect score on an appraisal because no one is perfect but striving to get there is what sets one apart from the pack. Phillip Stallings of the Green Team… knows me well and doesn't discount what I say because I am a women when it comes to my vehicle. Left the vehicle overnight so the "noise" I heard was obvious to the technician because it was more prominent after first starting the vehicle. In and out in three hours with a new serpentine belt (which was my my original diagnosis), oil change and inspection done. Couldn't be happier. Thank you, Phillip!Good service
by Tania1830 on 12/19/2014updated 01/03/2015After my recall repair. My vehicle encounter further issue unrelated to the recall. I felt the service person should of tried to provide further information and security on figuring out my vehicle. I left with unresolved issues and filling… like I was pushed out the door.Service Evaluation
by Nettiegoat on 12/20/2014updated 01/03/2015The staff was very professional, and my car was serviced quicker than I expected. I will definitely be coming back for my service needs.Great Experience at Hampton Chevrolet!!!
by kfinn81 on 12/19/2014updated 01/02/2015It was wonderful! Everyone was courteous and pleasant! I drove 330 miles each way to see some old friends and make some new ones! I will definitely be back!!!Tomlin
by CindyTandMark on 12/27/2014Shane Outland was awesome in dealing with us! Paul London was fantastic in helping us with the finances! The one negative was the business manager-Justin. He tried to "Bully" us into purchasing our vehicle when we were ready to leave and… promised to be back-which we did! I will recommend your dealership to my friends because of Shane and Paul!people older people can trust
by Bakenbacon on 12/19/2014been dealing with you for 15 years, and every thing is always great! philip and the green team are always there for me and I can always trust what they tell me what needs to be repaired is a one on one personal caring for the customer.… thanks for all the years of great service on both of my cars.program remote
by Janice_80 on 11/17/2014updated 12/09/2014I like the service I get but I was charged 39.00 for programing the remote that I bought on November 3rd and it was broke on November 7th, I feel this was wrong as I had paid l42.00 on the 3rd.Service
by jmhorn52 on 11/20/2014My car was taken in quickly. The maintenance was completed fast. Phil Stallings explained the service results to me. Everyone was very courteous and professionalNot bad for a Saturday visit
by TBABYNVA on 11/03/2014updated 11/17/2014It seems a bit useless to assign customers to service "teams" and when they get there, no service "team" member is present....so they have to see whomever is there from another service "team".Hampton Chevrolet - SATISFIED Customer
by pmb2607 on 11/12/2014I have had the pleasure personally and from a business aspect using Hampton Chevy. My expectations from sales to service have always been exceeded. Nothing even close to a complaint. Only thing I could offer.... consider a military… discount.
About our dealership