Honda Of Chantilly

byCDandKDon 10/20/2018

We usually hate the car buying experience and haven't stepped foot in a dealership to buy any car since 2010. This time, it was different, we liked going to the Honda of Chantilly, and my kids loved Ryan. I recently got a new job that was going to require a long commute, and I needed a small efficient and reliable car. They had a 2007 Honda Fit that was precisely what I needed. We also needed a new family vehicle for my wife to drive as both of our cars had over 140,000 miles on them. Make a long story short in addition to my used Honda Fit we also bought a new 2018 Honda Pilot Touring. We dealt with Louis in Finance, who was excellent as well, and we did purchase the Honda care and Honda's maintenance plan. Honda has a great product line with some outstanding and convenient warranty options to keep the Honda on the road. I have some advice to anyone buying any car from any dealership. Educate yourself on all the products at the dealership from the vehicle itself, accessories, extended warranties, financing etc. Also, be reasonable, and understand this is a profit-driven business. This will help you make the best decision for you and/or your family and make the car buying experience go much more smoothly. We had a great experience, they rolled out the red carpet treatment for us, and I have already recommended Honda of Chantilly and Ryan to many of my friends.

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byBartman89on 09/19/2018

Outstanding experience buying at Honda of Chantilly. Ryan was professional, courteous, and responsive with no pressure. Simply an excellent salesman with no hidden agenda. Best car buying experience I have ever had.

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byPC6103Aon 06/01/2018

Bought our Honda CRV from Honda of Chantilly through the Costco Car program. The sales representative, Ryan Cartee, responded quickly to the Costco inquiry and gave me pricing via email. Out the door pricing was as stated and experience was very good.

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byMaddyalouon 04/24/2018

I recently purchased a Honda HRV from Honda of Chantilly. From the first contact, it was a positive experience. I used TrueCar to connect with several dealerships. Zak Rhodes was the only sales consultant who contacted me via txt, my preferred communication method. His initial txts were informative and friendly and immediately, he was the guy I wanted to work with. It took me a few more weeks to decide on a car, but when I contacted Zak, he remembered exactly who I was and the car I was interested in. When I told him that I wanted to visit his dealership that evening, he had everything ready for me even though I arrived early. While we test drove the car, he explained some of the cool features. Upon our return to the dealership, he was able to quickly go through the car buying process. I had a loan offer from my credit union. Zak challenged me to see if they could get me a better deal and they did! Jay Palani was able to get me a lower interest rate even though the one I had from my credit union was very low. Jay got my financing completed in record time. Then Zak met me at my car and went through some of the techy features. He was so helpful and patient. It has been a long time since I've purchased a new car. I have to say, the whole experience was fantastic from the first contact through the sale and financing. I will recommend Honda of Chantilly to anyone in the market for a new car.

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byRahZik1on 04/09/2018

Tuesday evening after a long, exhausting workday - the last thing I wanted to do is show up at Honda of Chantilly to get an oil change and a state inspection (of course just a day left in the month before the state inspection expires) From the moment I stepped foot into the service center and back to my car after the services were completed, I couldn't have received better customer service from the service consultant Mr. Edwin Fuentes. Just wow! When I showed up at 840pm, I was greeted so openly that I had to check the time on my phone just to mentally clarify how well appreciated I was that late in the evening. Dispute the lengthy time I was given for the services, Mr. Fuentes explained thoroughly why the wait, when it'll be completed, how I can spend my time wisely (and oh so comfortably in the quiet room.) I couldn't have been more psyched about mere oil change. And to top it off, the cleanliness and professionalism of the service center just felt great. I can not wait to revisit this location for future services and refer ALL my Honda owner acquaintances! Keep it up man!

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byMPKriegeron 02/03/2018

Justin Sproles did a great job keeping in touch during the car buying process without being a nuisance with a lot of phone calls and emails...just the right amount of contact at the right times. When we got to the dealership, Justin did a superb job! Felt like he was representing me as the buyer to get the best possible deal and not a sales person working for the dealership to make them the most money on the sale. He found a way to meet every requirement we had, and we drove off the lot that night with a new car! Highly recommend you go see Justin.

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byRoad_Runneron 02/01/2018

I don't write reviews much, however I decided to take the time to write this review after visiting the dealership this evening. I came in because I was hearing a noise under my car while driving today. I had the pleasure of being connected with Edwin at the service desk. He came out, took a look at my car, assessed the situation and put my concerns at ease. I appreciated him taking the time to review everything with me and answered all of my questions. Even though I did not buy my car from this particular location, I always bring my car here when I have an issue. I am always confident that Honda of Chantilly will hold me down and today was no exception. Thank you Edwin for going the extra mile, you remind me why I drive out of my way to bring my car here (and I live in MD)!

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byWoodsrealmon 01/29/2018

I have been taking my car(s) to the service department at Honda of Chantilly for years and have always received excellent service. I believe their prices are very competitive and the service is first class. Katie Hensley was my service advisor today and was polite, friendly, helpful and, most important to me, honest. Katie informed me of problems arising with my car that was in for service, and I was presented with options to resolve them. I valued her knowledge, opinion and was confident that I was not being hustled to carry out any unnecessary repairs. I will continue to bring all my cars here and request Katie as my service advisor when possible. Thank you, Katie!

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byClance3on 01/28/2018

Katie Hensley provided phenomenal service as always. She is the go to person for my wife and I every time we come into Honda for service.

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byNiema212on 12/12/2017

This is the second car I've purchased from Honda of Chantilly and I will continue to do business with this dealership. I worked with an amazing team to get a great deal- they worked efficiently to meet all of my needs and make this process run as smooth as possible. I was in and out the dealership in an hour! Thank you to Xiomara Leiva, Asanti Wilson, Saxon Reynolds and Rob Fraker!

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byDaniD2004on 10/29/2017

We had a fantastic buying experience at Honda Of Chantilly with Garrett Larson! He worked hard to get us an amazing price on our new Honda Odyssey! He was polite, professional and knew his product. The manager Jabrel Mines gave us a fair price on our trade. He was also extremely polite and a nice guy. It was a pleasure to work with this team at Honda Of Chantilly! Don’t walk, run to them for your new Honda!!!

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byMRDevineon 09/23/2017

Mr. Sproles went over all of the features in great depth of the Honda Ridgeline that I was planning on purchasing and made certain that I knew all of the in's and out's of the vehicle that I wanted to buy.

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byTori_of_DCon 07/01/2017

I read the reviews on Sales Consultant Justin Sproles and he is the real deal . I hate buying a car, but this was by far the easiest, least stressful sale ever for my fourth Honda. I told Justin what I was looking for and my budget. I got a great deal, easy financing process (thanks also Jabrel) and I was out of the dealer ship in about 2.5 hours. I am now the proud owner of a 2017 Honda Civic. Would do it all again!

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byKkdavis2323on 06/22/2017

Justin was awesome in the car buying process. He got me a great deal and made it very simple and fast so I could get out of there to drive 4 hours back home. Thanks man!!!

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byPilotGirlon 06/21/2017

I searched several dealerships online and in person before coming to Honda of Chantilly. I had another local Honda give me the run-around and not really try to get me what I wanted. I inquired on a vehicle online about 11pm one night and Justin Sproles actually replied! He worked very hard every step of the way and got me the best financing available and also got the car I wanted (hard to find pilot touring in my fav colors) from another dealership and stayed VERY late on a Friday night just to get me my new car :) Couldn't be happier! Love my new favorite Honda dealership!

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bymishugs2on 04/14/2017

Justin and Rob took such great care of me! This is the second car I've purchased from Justin and Honda of Chantilly, and I have been pleased both times with my experience. They work hard to get you in a vehicle that you love and will be comfortable with paying for. No pressure, best deal experience without the stress and zero frustration! Make sure you see Justin and Rob for a new car! You definitely won't regret it and you will leave the dealership with a huge smile on your face!

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bykfry0724on 04/07/2017

This is the second vehicle that I have purchased from Justin, who has by far been the best salesman I've dealt with to date. He makes sure to not push you into buying something that you can't afford and listens to what you are ideally looking for with a car. I came to the dealership two weeks ago for an oil change and laid eyes on the Honda Civic Sport Touring model. After communicating with him about cost, I stopped by the dealer on 4/5 after work and made the switch! The visit was quick (I was only there for 2.5 hours) and painless! I signed paperwork with Rob Fraker, who remembered me from my first purchase, and he made sure that I was aware of everything that I was signing and broke everything down for me. I always recommend this dealership and Justin Sproles for anyone looking for a vehicle. Thank you all again for an easy and painless purchase! I am so happy with my new Civic!

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bycavavaaon 03/14/2017

Amazing customer service. Couldn't have had a smoother, better experience. Jin Na, who took care of me, was just the best -- he was extremely patient with me and he was thorough throughout the whole process, which really put my mind at ease. I would definitely recommend him to my family & friends and I plan to come back.

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byVA_Girlon 02/06/2017

Take your money elsewhere. This was the most dishonest dealership experience I have ever had. They use unethical business practices and while they did not succeed in stealing my money, it was not for a lack of trying. Chris Buckner and Antimo Belarbi were unprofessional and unethical from the beginning. Avoid this dealership.

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byhatchbackcivon 01/25/2017

I just bought a honda civic hatchback and it was a great experience. From start to finish Michael Reeves answered every question I had and worked to get the exact color I was looking for. He stayed after I had purchased the car to go over any questions I had and to help me with the touchscreen setup.

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byAmy1234on 11/15/2016

I went into the car buying experience a little dejected because I had to replace my 2014 Civic, that I had also purchased from Honda of Chantilly, that got totaled in a hit and run. I am not very knowledgable when it comes to cars, so my father helped me with the research process. He contacted Saxon Reynolds at Honda of Chantilly about pricing for a new 2017 Civic. I knew I was definitely interested in getting another Honda as I had been happy with my other Civic. After phone and email communication about pricing during the week with Saxon, we arranged to come to Honda on a Saturday to see the car and meet with him. He had the 2017 Civic in my preferred color ready for us out front. Saxon gave me a run down of all the new features in the car, showed me how they worked, went on a test drive, and then thoroughly answered all of my questions. He was friendly, knowledgable, and professional. He did not put any pressure on me to make the purchase, which was greatly appreciated. I could tell that he genuinely wanted me to be happy with my purchase and wasn't simply trying to make a sale. I ended up purchasing the car on that same visit. I feel like I got a great price on a great car and am very pleased. I would highly recommend contacting Saxon Reynolds at Honda of Chantilly if you're considering purchasing a Honda.

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