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Customer Reviews of Select Auto Imports

5.0
Overall Rating
(94)
Recommend: Yes (94) No (0)
Write a review: Sales | Service
sales Rating

Wonderful experience

byInnovi8on 11/17/2018

I've actually never reviewed an Automobile dealer before. You usually want to forget those kinds of experiences. Not this one. Select Auto Imports are a different kind of dealer. They're friendly, professional and the cars they sell are the best of their kind. I was initially skeptical about buying a car from out of state but they made the entire transaction so fast and painless, I'm now a huge fan. But with confidence from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
188 Reviews
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sales Rating

Wonderful experience

byInnovi8on 11/17/2018

I've actually never reviewed an Automobile dealer before. You usually want to forget those kinds of experiences. Not this one. Select Auto Imports are a different kind of dealer. They're friendly, professional and the cars they sell are the best of their kind. I was initially skeptical about buying a car from out of state but they made the entire transaction so fast and painless, I'm now a huge fan. But with confidence from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pure Excellence

byMycroftson 11/06/2018

Just made an internet purchase of a a Mercedes SLC. Senior Sales Consultant Hassan Bouyboud did an outstanding job guiding me through the buying process. Hassan was always available and responds quickly to all questions. I couldn't be happier with my purchase. Select Auto Imports exceeded my expectations. I highly recommend, and will use them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service

byShawCandDon 10/30/2018

Wow! What a fantastic experience from start to finish. Hassan made our car shopping experience like no other! He took the time to listen to our needs and wants and helped us find the car that would be most reliable for our family. Thanks for taking great care of our family!! We will surely recommend all family and friends!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

High quality vehicle and superior service

byCustomerdhon 10/23/2018

Robert, John and Terri made my recent buying experience as a repeat customer as seemless as possible. I live a far distance from their dealership but they treat me as if I've known them for years. All of the paperwork leg work was made simple and concise. Communication was timely. The delivered product was once again superior. I have no worries driving one of their used Luxery vehicles. This is the 4 th vehicle I have purchased from them. I am a customer for life. Great job guys!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Online purchase of Mercedes Benz

byPurplePainteron 10/11/2018

My online purchase experience of a very specific Mercedes Benz with Naser Ghaznawi was outstanding from start to finish. A tree crushed my previous car during Hurricane Florence so I knew exactly which model of Mercedes I wanted. His assessment of the vehicle on my behalf turned out to be exactly as he described it. Every conversation was pleasant and accommodating. I do not especially enjoy car shopping but Naser made it painless. I would absolutely recommend him if you are purchasing a car online and need to rely on his honesty and judgement.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

will work with Select imports again

byM4_Buyeron 10/01/2018

Marlon was a breeze to deal with.. I prefer mostly text communication, and after the initial email and phone dealings the rest was handled in text. I was somewhat nervous buying a car sight unseen to be shipped, but the entire process was very professional and the car was pristine as promised.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Impressively Splendid

byRoadrunneron 09/28/2018

My wife and I recently purchased a Jaguar XK Coupe (bad to the bone) from Select Auto Imports (SAI). Although this was not our first visit to SAI, it was our first purchase and they treated us like royalty. The entire staff provided “superb customer service” during our visit. Talk about raising the bar standard, SAI is the bar…

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BMW 550 purchase

byBMWBuyer999on 09/26/2018

Marlon and his team were great, and vehicle is in perfect shape as advertised. Would highlight recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

First Luxury Car

byjlbod912on 09/20/2018

They are proud of their cars, sales team and pricing. They stand behind pricing and took time to train me on how to use all the features of the car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding Service by P J Nadimi

byWinfuenon 09/12/2018

My husband and I are three-time repeat customers at of Select Auto Imports. Each and every time we have been treated fairly and the customer service has been excellent. This time was not exception. P J Nadimi was an absolute pleasure to work with and made the buying experience a joy. If you have the occasion to visit Select Auto Import I highly recommend P J Nadimi.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Experience!

byHaymarketBuyeron 09/11/2018

First off, I would like to share that I have purchased high end used cars from other dealership in the area (Manassas specifically) and based on those poor customer service experiences I was skeptical entering into Select Auto's dealership. I had done some research online looking to trade my 2013 BMW 750 in for a newer model and came across Select Auto. Their prices seemed within the appropriate range, the car's mileage seemed great and their customer service ratings across multiple sources was really good. Nonetheless, I was still skeptical based on previous poor experiences. That quickly dissipated when I met the Select Auto team. Let me provide you a list of folks I worked with. Naser Ghaznawi was my salesman, Mike Haji (the owner) was my finance person and Terry processed the purchase. I met Naser over the phone before I came and he was very welcoming and pleasant. When I arrived at the dealership I first met Mike Haji who already knew that I was coming and welcomed me to his establishment. Good first sign. Naser introduced himself and before we even looked at the car we sat down to discuss my needs/wants and what I wanted to do if we could make the deal happen. I handed him my terms and discussed my needs/wants and we then discussed family and other areas of interest. I explained that I did not need to test drive the vehicle at this point until we could meet on the basic terms because there was no point continuing if we could not agree at that basic level. I then handed him my keys to the 2013 so that he could determine the trade in value and we went outside to look at the car. As I expected it was in tip top condition. The pictures of the vehicle were accurate and the features assigned online to the vehicle were accurate as well. Naser decided to drive me around so that I could see the features of the car. I could tell he had a great deal of expertise and he did a great job explaining all aspects of the car. Even with his explanation and the drive I did not feel any pressure. It was a relaxed discussion open for questions and dialogue. When we got back to the dealership we discussed my terms and he took a look at the trade in information he received. Next, I was handed off to Mike who discussed the numbers and finance options. We entered into negotiations and Mike was not pushy but instead gracious throughout the whole process. He explained his company's philosophy which was to provide great quality cars, low mileage along with great customer service. From my experience he has been successful in making sure the culture of his company reflects this concept and theme. Once we agreed on the terms I worked with Terry who was exceptional as well. She made sure I had the best possible rate based on high credit score in addition to working me through all the necessary paper work. During the process I explained that I needed to get back home soon so Terry and Naser facilitated the transport of the remaining items in my car to the new car which was very helpful. Then another nice surprise was Naser coming in asking if it was ok if he filled up the gas tank before I left. It was nice thoughtful touches like this that show they care about their customer's experience and continue to build relationships with their clientele. As the title says, it was an awesome experience and if I am in the market to purchase another used vehicle for myself or family they will be the first and probably only dealership I go to. In addition, will be recommending their dealership to family and friends. Mike, thanks for creating a great company culture and Naser and Terry thanks for making my experience great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great People, Great Service, Great Cars

byEvan1971on 09/06/2018

What a great overall experience we had working with Select Auto Imports. This is the second car we have purchased from them and we will buy from them again. Sean Afshar is amazing to work with and we are telling all of our friends that they should go to him when it is time to buy a car. Thank you!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

fantastic service

byStan35223on 09/03/2018

Naser and Robert were fantastic to work with. I was purchasing out of state and shipping the new car, which I have never done before. They made the transaction so easy and helped with organizing the shipping. plus they were very nice and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Audi A8L

byAthlete4everon 09/02/2018

Overall, my experience with Brian was outstanding. He displayed patience, understanding, knowledge and care as I was attempting to make my car selection. Brian’s sense of humor kept me relaxed and made the entire process quite enjoyable. Brian was also very thorough, as this is an indispensable component during an auto purchase. But most importantly, Brian was very kind and it was clear that his experience was very essential in making sure I made the right choice. If you have the chance to work with Brian, you won’t be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mercedes Benz S550 w/ Marlon Bolanos

byMarcus921on 08/26/2018

The entire process was seamless and professional...as usual w/ this group of experienced and caring individuals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Out of town purchase

byLtcoachon 08/24/2018

I came from PA because I was looking for a particular model BMW Z4. I had never bought a car from a non-dealer. I was apprehensive about making the purchase. I actually left and came back two weeks later. The staff. at select was great. Low pressure and informative. Kept me informed without hassling me. The cars on their lot are first rate. I would highly recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy With Our Purchase

byChastityc2001on 08/11/2018

We initially went to look at a vehicle at select auto imports because we were upgrading due to expecting a new edition in our family. We were greeted by every Select Auto Import team member and the selection of cars they have is unlike any dealership I have ever been to before. I would like to thank Robert he made this car buying experience very pleasant. He was so professional and he answered every question we had with detail to make sure we felt comfortable. We came there looking and ended up purchasing and to be honest a large reason was because of Robert. He explained the quality that select auto provides and how they treat everyone of their customers like family and even though we had not purchased yet we genuinely felt thay way. The Finance lady was also great she walk us through each document answering our questions and always kept a smile on her face. We are so happy with our purchase and happy to be a part of the select Auto Family! We definitely plan to purchase another vehicle in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience I have ever had

bymh20152on 08/10/2018

To set the stage I never look forward to purchasing cars Perhaps that is why I kept this last one 13 1/2 years but working with Select Auto Imports was a breath of fresh air. This came after a week of frustrating conversations and dealing with basically nonsense at several car dealerships. My first conversation was with the Sales Manager Robert Samereie who was recommended to me by a co-worker and assured me of a good buying experience. Although he himself was out the day I arrived, Naser Ghaznawi stepped in to assist me and fulfilled Robert's commitment. I had indicated the BMW that interested me and he had it looking spotless and ready to drive. Naser is a very professional sales associate period, and I have been in sales support and management roles for over 30 years. We had a good discussion about the car, trade in range of my Infiniti, that I was likely to pay cash etc and then took the car for a test drive. The 535xi was all I wanted it to be and he worked to get me a very respectable discount off the online price and there was never a hint of pressure. After deciding I wanted the car I then worked with Terri Norris in the finance department and same professional, no pressure experience. She explained things thoroughly and was able to get me enough off the extended warranty to pay for the XM activation the car needed. I cannot speak more highly of the entire purchasing experience and the team at Select Auto that worked with me and would recommend them to anyone seek a pre-owned luxury vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great team and great car selection

byhralavi1on 07/22/2018

I bought my first car from Select Auto Imports and I am so pleased with their business. I will recommend this dealership to all my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Professional, knowledgeable, courteous service

byMaryLizon 07/16/2018

We were extremely impressed with the service provided by not only our sales representative, Brian Villanueva, but the entire staff at Select Auto Imports. The selection of vehicles is exceptional and they present as very knowledgeable about the vehicles and extremely professional in the business dealings.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Brian Villanueva - Best Car Buying Experience

byDelightedon 07/13/2018

I was looking for a 2014 Mercedes Benz C-Series and found what I believed to be the perfect car for me online. When my husband and I arrived at Select Auto Imports, we received the warmest greeting from Brian Villanueva. The salesperson who scheduled our appointment wasn't there, so Brian stepped in and provided the best customer service you could imagine. His genuine, sincere personality let my husband and me know that we were in good hands. Brian stayed in constant contact with us from the beginning of the transaction until we drove off with the car. My husband is a car salesman at a different dealership and can tell if someone is being sincere. I could tell by his interaction with Brian that he felt comfortable doing business with Brian. I have not purchased a car in a long time and am used to my husband handling all of our car purchases. I am so glad that we were blessed to have Brian as our salesperson and making this a great car buying experience. I absolutely love my car and would definitely recommend Select Auto Imports and Brian Villanueva to anyone looking for a good car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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about our dealership

Select Auto Imports is the largest exclusive independent luxury import dealership in the entire Washington D.C. metropolitan area. We’re located in Alexandria, VA, just minutes from our Nation’s capital. Since 1986, we have exclusively specialized in providing the finest selection of premium Certified Pre-Owned Luxury Imports at the best values to clients with the most discriminating taste.

We are proud to say that over 19,000 Happy Clients have chosen us for their Select Luxury Automobile. We are rated A+ by the Better Business Bureau, the highest rating possible – and nearly unmatched by any other dealership. we are the only dealership that will guarantee in writing (through our Exclusive Select Certification Program) that our automobiles have never had any frame damage or body panel replacements.

Select Auto Imports is a proud supporter of the Walter Reed Society, having helped to donate & raise over $100,000 in the past 7 years by matching community donations.

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Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Vending Machines
Languages Spoken (5)
English
French
Persian
German