Waxahachie Ford
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Customer Reviews of Waxahachie Ford
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ThanK You Matt & Josh
by REDALPHADEE on 11/04/2024
updated 11/21/2024
After a previous bad experience, I gave it another shot. Matt and Josh got the deal done with emphasis on getting me what I needed in a short amount of time. 24hour turnaround and delivery 700 miles a way was awesome. The vehicle is… better than advertised!
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ThanK You Matt & Josh
by REDALPHADEE on 11/04/2024updated 11/21/2024After a previous bad experience, I gave it another shot. Matt and Josh got the deal done with emphasis on getting me what I needed in a short amount of time. 24hour turnaround and delivery 700 miles a way was awesome. The vehicle is… better than advertised!2024 Maverick
by rlmanning26 on 06/16/2024Ordered July 2023 knowing there would be a prolonged wait. So far,... worth it - love the truck! Also, Orlando has been great and responsive throughout the year letting me the status, etc.Waxahachie Ford sales...
by Ford4Life on 04/29/2024Nothing but greatness. Our salesmen was Fernando and he was polite, informative, patient, and above all friendly. Big smiles before he even knew we were serious about a purchase. This is my 3rd vehicle to buy from this dealer and I have yet… to be unsatisfied.Good
by Kimbopic on 04/02/2024I’ve ordered two trucks from them without any overcharges over MSRP
The following reviews are more than two years old. They are not included in the overall rating.
205 reviews
Waxahachie Autoplex
by Tcherie on 07/09/2023Salesman Scott Smith is a Super Salesman, he was able to get me into a really nice used Ford Fusion and he went above and beyond! He's awesome at what he does!Scheduled service
by Brian78 on 01/31/2023Bryan Reel helped me and he is always very helpful. He kept me informed of the status of my truck throughout the wait. Very impressed, ask for Bryan by name, you won’t be disappointed.2017 Focus
by MadMavs02 on 12/22/2022I scheduled an appointment for an oil change for my Focus. I arrived on time, spoke with the tech and told him I would be in the waiting room. When he came to get me upon completion of the job, he found that I was crying. I told him that… my sister had died two weeks ago. He was so kind and compassionate and asked if he could give me a hug. It’s little things like that that will keep me coming back to Waxahachie Ford.Routine oil change
by ECR1314 on 06/22/2021I had received several oil change for free coupons when I purchased my Explorer in October, of 2020. But now that it was time for oil to be changed, wondered if I would be treated as a paying customer, or a nuisance with a free coupon. I… was impressed with my service rep's response, and his courtesy. I was as pleased with the service I received, as I was when I went in to purchase my vehicle.Service for my f350
by Captain on 06/08/2021Quick and easy. Serviced truck and had me on the road again in a short time. Did not try to sell me any extras. Explained to me what they had done in a courteous and professional way. Will bring my truck back when it needs service or… repairs.Great Service
by BigDan22 on 05/16/2021Always have a great experience at Waxahachie Ford. Easy to schedule regular maintenance. Quality work.Quick service
by FoxyWood on 04/08/2021Always quick and fair prices2017 Cadillac Escalade
by Ackerman316 on 12/05/2020The Top Ford Dealership in Texas!!! Best Customer Service and excellent turn times. Loaner vehicle provided while they took great care of my SUV. Will be back for sure!Work the second look
by LT Green on 12/01/2020Much improved since my first visit to the Service Center. I was very happy with the prompt and courteous service I received. Nick was very helpful and knowledgeable. They performed quality work on my vehicle. The Waxahacie Ford Service… Department exceeded my expectations.Death Wobble and Water Intrusion
by Norm Branson on 11/02/2020My truck is a 2019 F-250 with approximately 21,000 miles on it. First notice the carpet on the driver side was soaked one day. Took it into Ford Waxahachie and they re-sealed the windshield. About 3 months later the truck did the "Death… Wobble" on the interstate and I took it into Ford and they replaced the steering column damper. Soon after that, during a heavy rainy period, the floor pan on the driver seat started sloshing back and forth during start/stop. This time took it back to Ford, again, and they said the factory missed some weld spots that water was able to enter through. Waxahachie Ford sent it to their body shop and corrected the welds and they set me up with a loaner vehicle. Oh also, the horn was not working so they corrected that also. Right now just wondering what will go wrong next and wondering should I get the extended warrantee. I did ask to get a quote to change the rear window with one that has a sliding rear glass option. They never called me with the quote. Other than that, I'm happy with Waxahachie Ford.Excellent, no hassle car buying experience
by Healthcare on 10/31/2020This is the second vehicle I have bought from Waxahachie Ford and there is a reason why! I did not need a car, but wanted something different. I had an excellent experience with Waxahachie Ford and especially with my salesman Justin! I… will say that Justin is an extremely busy guy, but it because he is busy fulfilling every promise and making sure every customer is taken care of and satisfied with their purchase. There is no pressure to buy, he lines them up, let’s you test drive them all, and says let me know you want to talk further about numbers. We got an excellent price for my trade-in and I told them where I wanted to be on payment and they made it happen!Patricia Tolliver Ford Explorer Service
by PTolliver on 08/20/2020Thank you guys so much for your service! I appreciate you and your efforts! It was easy and convenient.Service
by Jane Clev on 08/13/2020Great service-helpful, informative and friendly staffCar buying experience
by Blake B on 08/12/2020Buying at used car at Waxahachie Ford was a great experience, the team is very professional and helpful. I was very apprehensive about buying a new vehicle but the sales and finance team were so helpful in answering my questions and making… the car buying experience a pleasant one. Thank you to sales rep Juan for going above and beyond in making sure I was happy with my vehicle. I would highly recommend using Waxahachie Ford for your vehicle purchase!Bought Used Vehicle
by Haggerty on 06/26/2020Bought 2014 Jeep Cherokee, Salesman Roysce took good care of me, he informed me of everything I would need to purchase the vehicle
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