University Kia
Customer Reviews of University Kia
Review type:
New car buying experience
by Norma on 05/09/2020Hernando was our salesman. Kia in Waco is so blessed to have him as an employee. He was awesome. After many changes of what vehicle I wanted, he stayed so patient and so kind. University Kia, keep him as your employee. He is a big asset.Title
by Gregory on 04/29/2020Everyone was so friendly and went above and beyond to make us feel at ease. Henry our salesperson could not have been any nicer.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The University Kia Team
This is a 5 star company. I will look forward to visit them again
by Danny_Billie2020 on 04/21/2020Great salesman friendly staff and everyone we came in contact with was so helpful. Great place to buy a car.Awesome Dealership
by Calvin on 04/21/2020You can tell that dealership values honesty, professionalism and integrity. Bobby was awesome. Got to the dealership and they gave me better deal than they initially quoted me. Quick and smooth process from beginning to end.⭐️⭐️⭐️⭐️⭐️ for University Kia
by Dana on 04/20/2020Bobby was great! Very professional and courteous. There was zero pressure to buy, no going back and forth to other sales managers and playing that old hustle. My father-in-law recommended University Kia to us and we would recommend you to… others, as well. Jim was also very efficient, professional and polite.The entire experience was great!Great experience!
by JohnP on 03/23/2020It was nice to see a dealer treat customer fairly when other dealers are marking up popular vehicles. Straightforward discussion with no BS (if sales rep didn’t know the answer to a question, he’d go find who did).We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The University Kia Team
Sales experience
by Louis on 03/15/2020Bobby our sales associate and Tanner the manager were both very friendly and attentive to usLouis, we loved reading this review! Happy customers are our aim, and it appears Bonny and Tanner really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best, The University Kia Team
Dannie is the BEST!!
by Tab on 02/29/2020Qucik friendly service. Dannie was EXCELLENT!!Thank you for sharing your experience with us, Tab. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The University Kia Team
Sportage
by Sharon on 02/20/2020updated 02/26/2020Extremely courteous, especially Fernando and Tanner. It was nice to deal with people trying to make the purchase good for all concerned.Sharon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The University Kia Team
Why I will buy again from University KIA.
by Charles on 02/20/2020Bobby Searcy worked with me to get the price I needed.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The University Kia Team
Helping people to move forward.
by Jerime on 02/17/2020Even though I have no credit history, they took a chance and financed my vehicle. This will in turn help with my credit score.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Great property! Highly recommended!
by Marcus on 02/12/2020No pressure. You had answers to my questions or found someone who knew the answers. Very clean dealership. I liked the country music playing. Bobby and I talked college football and he was very thorough when he went through and explained… the car to my wife while I watched and played with our 2 yr old. Bobby asked us to txt him when we got back to Houston so he knew we made it back safely.Marcus, thank you for the feedback! We are happy to hear about your positive experience at University Kia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The University Kia Team
Happy day buying our beautiful car !!
by Teresa on 02/06/2020Bobby and Freddy both went way out of their way to give us a fantastic car buying experience.Teresa, University Kia would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, The University Kia Team
Best dealership with Amazing Staff
by Frankie on 01/31/2020Everyone there was super nice and pleasant to deal with. They worked hard to get me in a new vehicle that fits my budget!Frankie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, The University Kia Team
Best Dealership!
by Donneka on 01/29/2020We came to University Kia to find a vehicle, and ended up with a friend. Cleve was the most amazing salesperson to collaborate with. He was patient, kind and treated us with dignity and respect. We came in with low expectations with what… kind of car we could be able to get and with his expertise, knowledge and advice we walked away with a 2020 Kia Sportage. The entire experience exceeded our expectations. Every person in the dealership we encountered was beyond helpful and polite. There was a play room for the kids and plenty of snacks to make the place to feel family friendly and keep them comfortable. From now on my family is apart of the Kia family and I will forever recommend University Kia as the best dealership in Waco!Thank you so much for taking the time to share your feedback with us, Donneka. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, The University Kia Team
No Drama, No hassle, No Problems
by Steve on 01/29/2020Dannie Williams was knowledgeable, intelligent, and businesslike and did not waste my time. We reached a price we could both agree on with no drama in just a few minutes. At all times we were treated with respect and courtesy thru the… entire purchase experience.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The University Kia Team
Best Experience Ever
by Christy on 01/16/2020The fact that the team really tried their best to help get me in a car.It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At University Kia, we value our customers and we look forward to seeing you on your next visit. Best, The University Kia Team
If you’re gonna buy through University Kia, Cleve Miller is the best!!
by Jonathan on 01/12/2020Cleve is the best salesman I’ve ever dealt with, he went above and beyond to help us and we are so grateful!!Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The University Kia Team
Great sales representative!
by Marv on 01/11/2020Milton was clearly interested in our needs and knowledgeable about the Kia line of cars. He worked with us carefully to get us the best deal possible.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The University Kia Team
The Most Stress-Free Experience
by Hannah on 01/03/2020We loved how personable everyone was! Everyone who helped us respected our time, price range, and vehicle needs. We will definitely recommend friends to come visit Ty & Oz!!Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, The University Kia Team
Great customer service.
by Angela_J on 12/28/2019Bobby,s patience. I was very indecisive about which vehicle to choose and Bobby was very understanding.Anegla, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose University Kia. Please feel free to contact us if you have any questions on your new purchase. Best, The University Kia Team
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Hernando and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100
by Adam Heili on 05/13/2020