University Kia
Customer Reviews of University Kia
Review type:
2020 Kia Telluride Purchase
by Rudy on 12/27/2019Friendliness and knowledgeable of Sales Staff, especially Ashlee and Tyler. Cleanliness of showroom both inside and outside. Positive Truecar quote purchase experience. Great after purchase follow up.2020 Kia Sportage if it’s anything like our Sorento we will be well pleased
by Vicki on 12/24/2019Knowledge of vehicle, and presentation, by not being pushyVicki, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The University Kia Team
Perfect Experience
by Joley on 12/11/2019All of my questions were answered quickly and completely. I was not pushed to purchase a vehicle I did not want. Cleve stayed till until we were complete even though he was missing a Company Christmas party.Joley, thank you for the feedback! We are happy to hear about your positive experience at University Kia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The University Kia Team
Only Go to University Kia!
by Jared on 12/06/2019Saved me a ton of money on the Telluride compared to central TX. Plus Ashlee and Cleve were super awesome to work with. Not sure I’d buy a Kia from anywhere else. Gladly take the 1 hour drive to work with you again.Hello Jared and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The University Kia Team
Great experience.
by Aurora on 11/25/2019Very pleased with the customer service that Bobby Searcy provided us with. No pressure whatsoever.Thank you for the excellent review! It is great to know that Bobby was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, The University Kia Team
Excellent service!
by Rachel on 11/25/2019Fast, efficient and honest service. Bobby Searcy was a pleasure to work with and made the buying experience less stressful. Thanks and kudos to you!Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The University Kia Team
Great service!
by Nathan on 11/16/2019Helpful service! Patient and really there to listen to customers on what exactly we are looking for. Dannie and Kirk really helped us leave with a car we loved!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Best buying experience ever!
by Karen on 11/03/2019updated 11/12/2019Vehicle pricing was great. Everyone was friendly and not arrogant like other Kia salesmen.Thank you Karen, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.
Leasing with a Smile
by Anika on 11/04/2019updated 11/12/2019Friendly staff, community driven. No extra fluff or additional charges as a result we felt taken care of and not taken advantage of.We appreciate your marvelous feedback, <REVIEWER FIRST NAME>. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again!
Best experience I’ve ever had buying a car!
by Jason on 11/10/2019Wonderful! Bobby Searcy took care of me as well as someone could be. If your buying a KIA, by here and ask for Bobby!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Our Best Car Dealer Experience to Date
by Natasha on 11/10/2019Everyone was friendly. We didn’t feel pressured. We were able to take time and make sure this was the right purchase for our family.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to University Kia. Thank you so much for your business and please let us know if there's anything else we can do for you.
Know what you want? We get it...
by Fred on 11/10/2019They got the car we wanted quickly and never offered less than the specific model,color,options,and price. Not even once.Fred, we love hearing about customers who have a great experience at University Kia and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle.
Great Experience
by Sabrina on 10/29/2019updated 11/04/2019Friendly, Quick, Informative Bobby Searcy was great!Thanks for your perfect review, <REVIEWER FIRST NAME>! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Excellent service!
by SP on 11/03/2019I worked with Bobby and he was professional and went above and beyond to make sure I received the best deal. The entire process was quick and easy.We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon!
Great Dealership, ever.
by Inyup on 11/01/2019First of all, I want to thank Tony DeMaria, who helped us in late Halloween night. We've visited many dealerships including two in Austin, another two in San Antonio. They took advantage of the popularity of the telluride and gave us 5-6k… higher price over the MSRP. We were almost giving up purchasing the vehicle until we find your dealership. Tony was very kind, doing everything so fast, was very honest. I've never been so delight buying a car. Of course, the price was the best as well. Usually, it has been so stressful job for me to find and struggle with dealers. I really appreciate Tony's help and the gentlemen at the financial department (sorry forgot the names) yesterday. I'd be more than happy to refer my friends who are interested in buying cars in the future.Inyup, we are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future.
Great Service, Happy Customer
by Lauren on 10/17/2019updated 10/25/2019Everyone was very kind & down to earth. Nobody was pushy or made me feel pressured to make a decision which was a huge fear for me going into this process. The salesman, Tony, was very informative and made sure I was familiar with… everything in my new car. Communication has been easy even after I left the dealership and had forgotten items in my trade-in. Customer service is outstanding & I am very pleased with not only my beautiful car but how smooth the process went. Thank you!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
2017 Kia Sedona
by Susie on 10/17/2019updated 10/25/2019Tony DeMaria was so friendly and courteous! He was very knowledgeable and showed us everything about the Sedona!!! He took the time to go over the van’s functionality and technology. We were impressed by our first visit. He followed up with… text messages and answered questions and concerns that I had about the Sedona. We currently had a Sorento and was wondering what the Sedona had to offer? He was great at going over all the features and storage capabilities and comfort all in one vehicle. We strongly recommend him!!! Our financial manager Travis Gunn took the time and several financial institutions to find us the Best Interest rate and finance package to fit into our budget! We are very happy with our purchase and guaranteed Certified pre-owned warranty service agreement for our New SedonaThank you for the excellent review! It is great to know that Tony was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you.
My review pretty much says it all
by Larry on 10/16/2019updated 10/25/2019If there was any pressure it would have to been self inflicted. Bobby was outstanding and helpful as well. A true professional.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to University Kia. Thank you so much for your business and please let us know if there's anything else we can do for you.
University Kia Waco
by Brittnee on 10/24/2019Ease of the shopping process, ease of the application and easy transaction. Loved it !It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to University Kia. Thank you so much for your business and please let us know if there's anything else we can do for you.
sales process.
by Bruce on 10/24/2019It was all good. Tony DeMaria did a fantastic job during the sales process. I would recommend Him to anyone wanting to lease or buy a Kia.Congratulations on your new vehicle, Bruce. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Tony was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Great Experience!!!
by Jeffrey on 10/19/2019Me. Contreras and Dexter in finance went out of their way to put us in two vehiclesJeffrey, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from University Kia. We can’t wait to see you for your next servicing appointment! Sincerely, The University Kia Team
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ashlee, Tyler and the rest of the University Kia team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The University Kia Team
by University Kia on 12/29/2019