University Kia
Customer Reviews of University Kia
Review type:
Trustworthy dealership
by Keith on 09/26/2020I felt the sales staff was honest and helpful. I never felt pressured or like I was being cheated.Great experience
by Rose on 08/21/2020updated 09/23/2020Henry was very friendly and did not try to push a sale on me. Kept me informed and very helpful upon delivery.Great experience purchasing a 2020 Sorento
by Anneete on 09/06/2020the young man how helped us,Jeremy did a great job showing us your product and he got us the vehicle we wanted and in our budget.Thank you for leaving us this review, Anneete. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The University Kia Team
Great service
by Rachel on 09/03/2020Fast and easy. Henry is a great salesman and was very helpful and his manager Bobby was great as well.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The University Kia Team
Amazing Dealership
by Michael_Cameron on 09/02/2020Everyone there was overly friendly and helpful during my visit. Even employees I was not working with offered their assistance. I was thoroughly impressed!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
Above and Beyond
by Rebecca on 08/30/2020Quick and easyThank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The University Kia Team
Getting into a Telluride
by Robert on 08/29/2020Cleve Miller took personal interest in landing us a "hard-to-get" TellurideWe really appreciate your feedback, Robert. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The University Kia Team
Amazing people
by Frank on 08/19/2020The sales representative said he would get us what we wanted and he did.Frank, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The University Kia Team
Great Car buying Experience
by Dana on 08/05/2020Salesman very friendly and knowledgeable. Purchase process was smooth and prompt. We are very happy with the overall experience and will definitely be a repeat customer.Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The University Kia Team
The place to buy your next Kia!
by Chuck on 08/04/2020Searching on kia.com I found a 2021 Kia Seltos that I was interested in at University Kia in Waco. Even though that is 1.5 hours away from Arlington, TX I called and spoke with Bobby Searcy. Found out that one had been sold, but GM Ty… Bullard got involved, proposed an offer that made me happy (including a great deal on my trade) and then went out and got the car to make the deal happen. Came together quickly and would highly recommend University Kia for your next car purchase.We cannot thank you enough for your wonderful review of University Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The University Kia Team
The Best Place To Buy A Vehicle
by Sandra on 08/01/2020From the time that my husband and I walked in the door, we were treated with respect and greeted with smiles. There was no pressure put on us to buy from our salesman Bobby. He was courteous and respectful. He went above and beyond our… expectations in making sure that we were taken care of. He also took extra time to make sure that I understood how everything worked inside the car. Freddy Leal took the time to explain the content of each paper we had to sign. He answered all of our questions and never made us feel uncomfortable. He also explained the optional longer warranty and what it covered. Both of these gentlemen are an asset to the dealership.Sandra, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing University Kia! Best, The University Kia Team
A + for University Kia
by Diana on 07/31/2020I spoke to Cleve (salesperson) on the phone prior to visiting. He answered my questions, and actually made sure the vehicle I inquired about was on the lot. He even texted me a video, as I don't live in Waco. I was not sure if I wanted… to pursue an SUV or car. He was very patient in showing me both. (i purchased the new K5) I appreciate he was not a high pressure sales person! The manger and finance manager was very kind and accommodating as well. I am a big believer in honesty and treating customers with respect. I received both! Thank you!Congratulations on your new K5, Diana! Thank you for taking the time to write about your experience. It's great to know Cleve and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, The University Kia Team
Leasing Process
by Nora on 07/26/2020Tyler was very professional during the whole process and went out of his way to explain all the features on the car in great detail.Thank you for your great review, Nora! We're glad to have Tyler on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The University Kia Team
Great Experience
by Philip on 07/16/2020The No Pressure, No Nonsense and Friendly approach of the team (Cleve, Ashlee and Freddy). This was without a doubt the best experience I have had in purchasing a car.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The University Kia Team
Great Experience
by Kristin on 07/04/2020updated 07/10/2020Quick and painless. and even though I showed up at 5, no one rushed me or made me feel like they didn't have time, they just took care of me. Gave me top dollar for my pitiful trade in.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The University Kia Team
Kia Standard Options & Henry Flores are great!
by KathrynSanDiego on 07/02/2020updated 07/09/2020Henry Flores did his very best to work out a deal we would be happy with. He answered all our questions & if he didn’t have an answer at hand, he quickly found out. He worked with management & quickly came back to us.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Henry and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The University Kia Team
Outstanding experience
by Greg on 05/23/2020updated 06/01/2020Everything went well. Our salesperson, Bobby, was outstanding throughout the process. F&I was quick and professional. I had expected to look at a couple other brands, but started with Kia, and am satisfied we did.Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, The University Kia Team
University Kia is awesome!
by Terry on 05/28/2020I liked the honesty and respect I received during the buying process by both Tyler Nowaski and Justin Morales. I truly appreciate it.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The University Kia Team
Great dealership
by Michael on 05/20/2020Had a 100% better experience than I had with other dealerships our sales professional Tyler was extremely helpful and guided us through our difficult time and helped us find what we were looking for and then made sure we knew everything… about our vehicle before we left. Over all extremely pleased with how everything turned out and will definitely be backThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The University Kia Team
Kia Seltos
by Deborah on 05/16/2020Very helpful and responsive to my text when I had a questionThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The University Kia Team
University KIA is SUPERLATIVE!!!
by Christopher on 05/10/2020Bobby, Ashlee, and the entire KIA Sales Team were exceptional, hospitable, and most importantly, honest. There were no tricks, hidden agendas, or tactics. They provided numbers that hit the mark on what I could pay within my budget. I… received a full tour of the dealership and was made to feel like family. I'm a Veteran and so is Bobby, therefore, I knew I could trust his approach and information. I shopped around a few other KIA dealerships, but would not take my business anywhere else. Thank you, University KIA!Christopher, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, The University Kia Team
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The University Kia Team
by University Kia on 09/29/2020