Fred Haas Nissan
Customer Reviews of Fred Haas Nissan
Review type:
Cadillac
Great experience!
by Lwww5 on 05/02/2015Friendly sales people and staff. From the first person we encountered until we drove out in our new Murano, everyone was super nice and helpful! Great experience!Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Warm regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Good Experience!
by tharb on 05/02/2015The staff was very informative and answered all our questions. They weren't selling me a car with every response. Salesman showed my options and let me make the choice. Will be back.Tharb, I am happy to hear you are enjoying your purchase. At Fred Haas Nissan, we strive to ensure that no question or concern goes unanswered and its encouraging to know that we were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Excellent dealer, highly satisfied with the serivce
by Vishvesh on 04/15/2015updated 04/30/2015Very responsive and faster procedures. I hardly spent 2 hours and I was out of the store as compared to other car shops where they take ample of time and you end-up spending at least half-day to make your deal work. I would give credit to… this Sales representative (Chris) who exactly estimated what I want and clarified my all questions/concerns in easiest understandable response. He even went extra miles to ensure what I want is getting delivered.great customer service
by rosal09 on 04/17/2015updated 04/24/2015The professional and courteous manner of Chris Jones to take care of a customer, I'm a manager and I was really delighted with his service, knowledge and care about my needs. I went in a very low budget for a cheaper car and he went further… to want me to upgrade my budget without being pushy. I really enjoyed the experience. Thanks ChrisThank you for the great feedback! We're excited to hear that Chris took care of you! He is a great asset and we appreciate all he does. We're very happy to hear that you enjoyed your visit here with us at Fred Haas Nissan. We are driven to offer great customer care and we strive to provide the best customer service experience. Thank you again and we hope to see you again soon! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Best in Texas!
by alsanders09 on 04/23/2015Kerry Smith was an incredible salesman. He treated us like family and sought our best interest. He was not a pushy 'sales person', but rather a knowledgeable person that lead us to the right vehicle for our family. We are extremely pleased… with how thorough and quick our transaction was. We were 1000% satisfied with our service, vehicle, and price.Thank you so much for your terrific review about our dealership. We appreciate the kind words about our staff Kerry at Fred Haas Nissan. We have always had a family mentality here and always will. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We're happy to read that you found what you wanted in such a timely manner. We look forward to seeing you again at your next visit! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
my favorite dealership
by Sandi91 on 04/02/2015updated 04/09/2015everyone was so kind and how they seem to truly care. They explained everything and they did not rush me about my concerns. I appreciate their smiles so early in the morning. I had a fresh cup of coffee & snack. They didn't mind to take… my car back & put new wipers on, their suggestion(I forgot to tell them to do it the first time). My car was washed. What is not to like!!! I do recommend this dealership all the time.Thanks for your awesome review! I'm very happy to hear that our service team was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Great Team
by nlscpo on 03/27/2015updated 04/06/2015I love Kerry Smith. He is down to earth yet professional. I always look for him to say hi when I am in for service. If he left I would consider another dealership as I live just up the street from Peacock Nissan.On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Kerry is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
My New 2015 Nissan Versa Note
by kendranm on 03/23/2015updated 04/03/2015The salesperson, Cris, was very accommodating and polite, as was the financing department. The buying experience was smooth, I was given what I asked for, did not feel "sold," and I love my new vehicle.Kendranm, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car. Kind regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Purchase Pathfinder
by CPetex on 04/01/2015We were very pleased and impressed by our sales consultant, Chris Ferrante. He was extra courteous and used a non-pressure soft sales approach. This made our purchase a very easy and pleasant experience. We were also pleased with the new… car sales manager and used car manager allowing Chris to handle our negotiations. This purchase is our forth Nissan and we are looking forward to further having an extended relationship with Fred Haas Nissan.Thank you for writing about your visit with us and congratulations on your new car! Chris is an asset to Fred Haas Nissan and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and well continue to provide great customer service! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Great friendly service!
by kf4tide on 04/01/2015Great service even though they were very busy. It's nice that the same people are there every time I come in.It is wonderful to hear that our staff at Fred Haas Nissan was able to provide you with a great service! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Service department
by miles_0012 on 03/10/2015updated 03/29/2015Drew, the gentlemen that takes care of my car is always so nice and helpful. Any questions I have he always kindly takes the time and answers them. Thank You for having such a wonderful dealership. Selina RomeroHi Selina and thank you for this great review! We're excited to hear that Drew took care of you! He is a great asset and we appreciate all he does. We are driven to offer great customer care and we strive to provide the best customer service experience. Thank you again and we hope to see you again soon! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Fred Haas Nissan Tomball Buying Experience
by Greg_Russell on 03/10/2015A really pleasant buying experience. Kerry Smith is very courteous, knowledgeable, and sincere. Jose Lopez really covered all the bases with the paperwork and was also very courteous.Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Kerry and Jose were able to provide you with the courteous, sincere and knowledgeable service that Fred Haas Nissan is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Happy Camper
by Kevindoh on 03/05/2015I was promptly greeted by my service writer who kept me informed as my car was being serviced. The car wash is a nice touch!Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fred Haas Nissan. If there is anything more that we can do please come back and see us again. Take care! Kind regards, John Hays | General Manager | johnhays@fredhaasnissan.com
2014 armada heater issue
by Bruneau15 on 02/28/2015updated 03/05/2015Rick Osbourne was a fantastic tech to deal with. Never made me feel at all like I was a burden.Thank you for the awesome feedback! You're right, Rick is a fantastic service tech and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Thank you again and we always look forward to working with you again in the future! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Jonathan Baguley's Review
by JBag on 02/17/2015updated 03/05/2015Friendly customer service! Rick was very friendly and made me feel welcome. I have been coming to this Nissan dealership for several years now, and Rick really made my last visit stand out.Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Rick's efforts have made the difference in your recent service experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Eduardo4510
by Eduardo4510 on 02/07/2015updated 02/17/2015Cristen Ferrante and the rest of the Fred Hass family were phenomenal. This is my second purchased at this location within a year and I have nothing but great things to say.Thank you for leaving us this great review! We are very happy to hear that Cristen could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! John Hays | General Manager | johnhays@fredhaasnissan.com
I love my dealership!
by nikkirw on 02/12/2015Rick was an amazing service agent! He kept us informed during the repairs and made the whole ordeal painless as possible. Loved dealing with Rick and the rest of the staff at Fred Haas. You have a customer for life!Thanks for your awesome review! I'm very happy to hear that Rick was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. John Hays | General Manager | johnhays@fredhaasnissan.com
Service at Hass Nisson
by bkhoobiar on 01/26/2015updated 02/09/2015The speed of which I was attended to and acknowledged when I arrived. Also, the minimum pressure to purchase additional services.Thank you for taking the time to write about your experience. It is magnificent to know that our staff was able to provide you with the pressure-free and prompt service that Fred Haas Nissan is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
Best Dealership Experience.
by 02weldon on 01/27/2015updated 02/06/2015This is the first time that we have walked into a dealership and not have five car salesmen swoop down on us. We went to the receptionist desk, and asked for the salesman that I dealt with by phone and Internet.Thank you, we love hearing about customers that have a pleasing experience at Fred Haas Nissan and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
In-n-out in an hour!
by Golfbum72 on 01/17/2015updated 02/06/2015Very Friendly, Courteous, and informative exchange with the customer service rep. In and out in an hour, amazing! The service I received was certainly a lot better than an oil change from the car wash, and less expensive. I will definitely… be back for service with my Titan.Your fantastic review was quite a refreshing read! I am happy that our staff provided you with very friendly, pressure-free, efficient, and well-informed customer service. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
top notch service
by DavidN2000 on 02/04/2015As always, fast, convenient and competitively priced. Service manager and waiting room amenaties are top notch. WiFi signal is strong which is critical for me.Thank you for using our service department and the kind words about Fred Haas Nissan. We plan to continue providing fast and convenient service and a top notch place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. John Hays | General Manager | johnhays@fredhaasnissan.com
Thank you for your wonderful review, John! We're thrilled to hear that you had a great experience at Fred Haas Nissan. Our team strives to provide friendly and helpful service, and we're excited to assist you with your next car purchase. We look forward to seeing you again soon! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by Fred Haas Nissan on 11/12/2024