Fred Haas Nissan
Customer Reviews of Fred Haas Nissan
Review type:
Cadillac
Great experience, Great value.
by KBrogue on 02/03/2015The staff was professional, listened to your wants and did everything possible to meet you needs. Nanisha explained everything in detail and ensured all questions were answered to my satisfaction. Even during the financing process,… everything went well. Finally, the entire process was not one that exemplified a pushy salesperson, but one that reflected real professionals with one focus; to please the customer.Thanks so much for this great review! We try to create a friendly and professional experience for all of our customers. We are glad that Nanisha showed you her commitment to this. We work very hard to ensure that each of our customers is 100% satisfied with the SALES experience. We look forward to working with you again. John Hays | General Manager | johnhays@fredhaasnissan.com
2013 Altima Sales Experience
by StevenWOsgood on 01/23/2015updated 02/02/2015I worked with Mr. Greg Sanders. He was polite, knowledgeable, and extremely professional. I was especially impressed by his "no push" sales. I asked questions, he answered, but never once pushed me towards the sale. He let me make up my… own mind. Everyone else that I interacted with at the dealership was friendly as well. My compliments.Thanks for the great review, Steven! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
First CAR Purchase was Amazing!!!
by Aslie on 01/23/2015updated 02/02/2015Well this was my first car purchase and James Jones and Aaron made it admirable. I was so afraid to have a car note in my own name (w/out my mom) but it went fast and very well. I have to mention how professional Aaron was and the… knowledge he shared was amazing. Thank you FRED HAAS. I would highly recommend my friends.Aslie, it was a pleasure to read about your first buying experience working with James, Jones and Aaron. Congratulations on your new car! We cannot thank you enough for your wonderful review of Fred Haas Nissan and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com
1st scheduled service on new car
by pergis_2491 on 01/31/2015Truly exceptional. The type of attention and service that I would expect from a luxury dealership. The service bay was SPOTLESS and the team that worked on my versa note were great to watch through the waiting room window.Hi and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. John Hays | General Manager | johnhays@fredhaasnissan.com
2015 Nissan Altima
by mtcunningham on 01/27/2015Everyone was so friendly from Sergio, Aaron, and the fiance guy. They did a fantastic job and explained in detail all of my options.Thanks so much for this great review! We try to create a friendly experience for all of our customers. If you need anything else at all, please come back to see us. John Hays | General Manager | johnhays@fredhaasnissan.com
Great Experience
by mbrown2343 on 01/24/2015Everyone was laid back and didn't try and push me into something I didn't want or couldn't afford. They were friendly and Chris Ferrante did an awesome job with making sure I knew how to operate my new car .Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Chris and the rest of our team was so positive. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. John Hays | General Manager | johnhays@fredhaasnissan.com
FRED HAAS ROCKS!
by ABWARE on 01/23/2015What I liked about my experience was from beginning to end my salesperson (James Jones) gave me his full attention and cooperation. Grant it, I can be difficult at times but (JJ) remained professional at all times (I know I tested his… patience a lot). I would highly refer family & friends to FRED HAAS!!! Also, I wanted to mention how friendly the other staff were particularly John John (very pleasant demeanor) and let's not forget the Finance Dept., AARON "This Dude Rocks" Thanks Fred HAAS for making me and my dauther's transactions PERFECT!!!Thank you for this great review! James, John and Aaron are truly exceptional employees and we appreciate them for giving you a great experience! At Fred Haas Nissan, we value our customers and we look forward to seeing you on your next visit. John Hays | General Manager | johnhays@fredhaasnissan.com
Great, friendly service
by Tlmurray on 01/23/2015I had pre scheduled appt and was in and out within hour! Jim Blackburn was eager to assist as I walked in door, as Rick was on the phone taking care of another client. While waiting Rick was very informative as to what was being done and… very professional!Thanks for the great review! We are very happy to hear that your service with Jim and Rick was completed in a timely manner and we look forward to servicing you again. John Hays | General Manager | johnhays@fredhaasnissan.com
I Appreciate the A1 Service
by Renae200 on 01/13/2015updated 01/20/2015Very friendly, extremely helpful and knowledgeable group of service agents. Always seems to go above and beyond everytime I'm in their shop for service. I appreciate their service.We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Fred Haas Nissan team went above and beyond to help out with your vehicle needs. Thank you again for your business! John Hays | General Manager | johnhays@fredhaasnissan.com
Loss of acceleration
by lgauthier1 on 01/14/2015updated 01/20/2015The purpose of the visit was to address a reoccurring issue of severe loss of power while driving. But Drew Rosales always took good care of me and did everything he could to make my visit pleasant, many times going well beyond the call of… duty.Thank you for your kind words about Drew and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you taking the time to leave a review. John Hays | General Manager | johnhays@fredhaasnissan.com
Oil Change
by brooksdeborahj on 01/13/2015updated 01/20/2015Service explained all the way through what was being checked and the results. He also checked on my maintenance plan when I asked about it and verified my plan. Very pleasant and very knowledgeable. The service was completed before the… amount of time estimated.Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Thank you and if you have any questions about the work that was done please feel free to contact us. John Hays | General Manager | johnhays@fredhaasnissan.com
My Experience
by Adriana071494 on 01/14/2015updated 01/20/2015Rick is very friendly and helpful. He was able to work with me on my budget and explain everything in terms i could understand.Hi and thank you for the great feedback! We are so happy to hear that you were satisfied and have enjoyed your visit here at our dealership! Rick is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! John Hays | General Manager | johnhays@fredhaasnissan.com
Impressed so far
by defeated on 01/13/2015Friendly SAs/employees, and Saturday hours were convenient. Notes/comments on the checklist and invoice so I know what needed addressing, and what to expect/keep an eye on in the future.Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! John Hays | General Manager | johnhays@fredhaasnissan.com
PURCHASE
by Nervell on 01/13/2015Sales person Nancy was very open and honest about my selections, she was very knowledgeable about what I wanted and helped me picked what I wanted very quickly. Having my finance approval upfront made the process easier. Was in and out in… less than 2 hours.Thanks for your wonderful review! We're glad to hear that Nancy and the rest of the team were honest, knowledgeable, and quick! Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Please let us know if there is anything else about your purchase that you'd like to discuss. John Hays | General Manager | johnhays@fredhaasnissan.com
Great Service!!
by Niki_Pink on 01/06/2015Drew was very helpful and nice as usual. The waiting area was clean and the service was great! Always have great service here!Thank you for using our service department and the kind words about Fred Haas Nissan. Were glad Drew was there to assist you. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. John Hays | General Manager | johnhays@fredhaasnissan.com
#1 experience
by Tabita5 on 01/05/2015Staff was super friendly and very willing to work with me on my first new car purchase. I didn't feel pressured and it was a safe feeling compared to the other dealership I had visited. I made a major commitment and I drove away with no… regrets.Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and friendly service. Please feel free to call or stop by if there is anything else we can do to help you. John Hays | General Manager | johnhays@fredhaasnissan.com
Excellent Experience at Fred Haas Nissan
by Brenda_E on 12/31/2014Most importantly, the warmth and friendliness of Nancy Delgado from our first introduction until we signed the papers on my new Murano and beyond were the best part of my experience with Fred Haas Nissan. The rapport we established and her… sincere desire to help me find the car I needed and wanted put my concerns about the process of car shopping and buying to rest. Second, Nancy and Schon's desire to provide me with the best trade-in value on my Altima and the best overall price for my new Murano was authentically sincere and the best financial decision for me by comparison. Third, the Murano SL itself. From what I had researched and learned from others about the quality of the Murano, I suspected it was the right car for me. Test driving it and learning of its wonderful features supported my purchase decision. My positive experience with my Altima, my first Nissan, focused my attention on another Nissan for a crossover vehicle, leaving me with little or no desire to look at other makes and models. Last, Melissa's friendly attitude with the financial piece of the transaction was most welcoming.Thank you so much for leaving this excellent review! We're ecstatic to hear that Nancy and the rest of the team were able to put your car-buying fears to rest and help you through the process comfortably. We strive to provide an elite level of customer service to every guest who walks through our doors, and it's awesome to hear that you experienced this. Congratulations on your new Murano! Please come back and see us if you need anything further. Best, John Hays | General Manager | johnhays@fredhaasnissan.com
Good experience
by Teanna19 on 12/20/2014updated 01/02/2015I was treated with respect. I was told I would receive a call back and did get one. I received quality service and my car was repaired very well.Thank you for taking the time to write this great survey! It is wonderful to hear that our staff at Fred Haas Nissan was able to provide you with a wonderful experience and with respect! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jimmy Duong | Internet Manager | 281-516-6718 | jduong@fredhaasnissan.com
taylorsek's review of dealership.
by taylorsekb8747 on 12/19/2014updated 01/02/2015The sales person was very attentive to what I was looking for and went out of his way to show me what I wanted.Hi and thank you for your kind words! We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Jimmy Duong | Internet Manager | 281-516-6718 | jduong@fredhaasnissan.com
Great experience and it's still going on
by ELTRN on 12/19/2014updated 01/02/2015Chris Ferrante listened to what I needed and what I wanted and offered suggestions without being a " pushy salesman ". I actually ended up not getting the car I originally wanted and went with his suggestion, and Am I ever having fun with… my new Juke Nisimo RS. I feel like I. Driving around in a movie!I sincerely thank you for going out of your way to write this review about Fred Haas Nissan. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We appreciate Chris for giving you a great time during your visit here. If you have any further needs, please come back to see us. Jimmy Duong | Internet Manager | 281-516-6718 | jduong@fredhaasnissan.com
new car
by meme48660 on 12/19/2014updated 01/02/2015Everyone and I mean everyone that I dealt with could not have been nicer or done more. They were all very kind and helpful.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Jimmy Duong | Internet Manager | 281-516-6718 | jduong@fredhaasnissan.com
Nissan Rogue
Nissan Pathfinder
Nissan Kicks
Thank you for your wonderful review, John! We're thrilled to hear that you had a great experience at Fred Haas Nissan. Our team strives to provide friendly and helpful service, and we're excited to assist you with your next car purchase. We look forward to seeing you again soon! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700
by Fred Haas Nissan on 11/12/2024