Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring
Review type:
My fiancé absolutely loves her new Jeep Grand Cherokee!!
Oil change
by R Ankrom on 04/13/2023I was received promptly upon arrival and kept informed during the process, which was completed quicklyHello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Great service!
by EliteXpress on 04/13/2023Dropped off in the a.m. and was done within an hour.Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Oil change
by NOTHANKYOU on 04/10/2023Takes a minimum of 2 weeks just to get put in schedule. Was told it would take 1hr. I sat at the dealership for almost 2.5hrs.Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Spring. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6927 to discuss what we can do to help.
A+
by Jonathan on 04/05/2023Everyone was nice and very helpful.Hi Jonathan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
1500 Ram
by Livingston on 04/04/2023Billy Jones was great to deal with, he really cares about the customer.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. Please don't hesitate to reach out if there's anything additional we can do for you.
Adviser or Phone Operator
by JimmyHayes on 03/23/2023AJ wasn't very helpful over the phone and made the call more difficult to set up an appointment. She was confused and not much help. However, I am glad Fred jumped in and was able to assist me. Also, I am thankful to Erik Kluna for… assisting me and appointing me to Fred. Respectfully, JimmyHello, We appreciate you taking the time to leave us a response, Drive safe, and we'll see you on the road.
Oil leak
by Anthony on 03/21/2023I had a wonderful experience my car had a little oil leak and they fixed in within less than a week and the rental they gave me top notch! ☺️ Thx AnthonyHi Anthony, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
not good
by bebetter on 03/20/2023underserviced & poor communication. Service rep was very nice but he was over worked. Thier communication is very poor. I strill dont know what to do about some of the issues. It is very hard to get anyone on phone or to return a call.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!
My oil change service
by Ms Rodriguez on 03/18/2023The service team was very thorough! They were pleasant, courteous, helpful, and friendly! I also received tire rotation. Thank you ! A satisfied customer, Maxine Rodriguez. GOD Bless the Jeep Dealership Team and all their families!Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Wonderful buying experience!
by TexasTea on 03/09/2023We just bought a new 2023 Pacifica from AutoNation in Spring, TX. We had an exceptional, no-hassle experience working with our sales rep, Alyssa. It was relatively fast, fair and we got the vehicle we wanted for a GREAT price. Car buying… experiences can leave a bad taste in your mouth and everyone typically hates the process. We had a very easy time because we did our homework on the vehicle first (we actually RENTED the exact model we wanted and drove it for three weeks to get a really good feel for it). We knew what the vehicle MSRP was and what the current market in our area was for pricing. We also paid cash which helps speed the process considerably. If we hadn't paid cash, we would have come pre-approved with a loan. It's important to do this, otherwise you'll literally sit in the dealership for a full day. We saw a lot of tired people there and it was obvious they didn't come prepared. Do the work up front, and your buying experience will be fast, efficient and you'll be on the road with your new vehicle quickly. All in all, it was a 5-star experience! Alyssa was FANTASTIC. Super chill, no pressure and fair. Win Win for all of us.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2023 Ram 2500 Purchase
by Robmoosesha on 03/09/2023My wife and I went in to purchase a new truck and chose AutoNation in Spring, TX. Upon arriving at the dealership we were greeted by numerous staff and worked with Chris Buryk during our process. Chris was a pleasure to work with. He was… knowledgeable about the vehicle we were looking for, answered all our questions and was very polite. They had several trucks that met the criteria we were looking for. The test drive was seemless, and we even took the truck to jump start our trade in vehicle that we had to leave at home because it would not start. The trade in process was easy, and they tossed in a detail and full tank of gas in the new truck when we left the lot. We love the truck we ended up purchasing. We have had several follow up correspondences since our purchase to ask how we are and if we have any questions about the vehicle. Overal 10/10 would recommend visiting this dealership and Chris!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
2021 Ford Transit Cargo Van
by Ohiocarbon on 02/23/2023Awesome dealership to work with. Robert was very helpful and made the buying process fast and east. The van was delivered clean with a full tank of gas, and looked brand new! Their 1 price was fantastic!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Durango
by Jesse M on 02/18/2023Phil was excellent. Got me the exact vehicle I wanted.Hi Jesse, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Challenger purchase
by Challenger on 02/12/2023The sales agent Aaron Trevino kept me up to date and answered any questions I had.Hi, we're happy you found Aaron to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Spring. If you need more help, our team is available to talk -- safe travels!
Transmission repair
by R Rangel on 02/12/2023Went in to have my Jeeps transmission checked. I was advised the it needed a new transmission and with in a couple of days they where able to get it in and replace it. Everything was covered under warranty.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Owner
by billhightow on 02/09/2023My experience was great. Absolutely loved Araka Anderson -Malone. She was amazing. So professional, kind, helpful, responsive and knowledgeable. Also Eric Kluna was equally as great as AJ. I would refer anyone looking for a vehicle to… these people and dealership.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Recall
by overlandtx on 02/09/2023I had no issue with the service provided the only issue I had with the whole experience was having to drop off the truck and then find a way back up to get it. I used Uber to pick up my truck, but I feel like the recall could have been done… while I waited. however, that was not an option, I was told it takes 24 -48 hours for recall.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Love AutoNation
by Destina on 01/30/2023Love AutoNation just wish wasn't so busy but service is greatHi Destina, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Repair of 2021 Ram with 16000 miles
by Minnesota on 01/30/2023Had to drop off truck. Was told it would be five days before it would be looked at. It took over two weeks before it was looked at and repairedHello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 715-6927 to discuss what we can do to help.
Recall service and Oil Change
by xenophi on 01/29/2023Very nice positive interaction with service staff. Recall service took slightly longer than expected (due to software issue) but they kept me informed throughout.Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
The salesman and buying process was very good but …….
by MarcusO on 01/23/2023The salesman and finance officer were very nice and knew their jobs. I have no complaints there and from that prospective I would recommend anyone to do business at the Spring, Tx. Auto Nation dealership. However the truck I purchased was… advertised on the web site with Crome Running Boards and when I saw the truck in person the salesman had to get it from the shop. It was a trade in that occurred recently so when I saw it with out running boards I didn’t think anything because it was in the shop and assumed they had to remove them for one reason or another but didn’t think they wouldn’t be put back on. When picked the truck up the next morning I asked where the running boards were and showed the picture from their web site. I was told “give me a couple of days and I will take care of it”. Two days later I asked again and was told “that’s a stock photo” “I tried to get you a used set but couldn’t find any” “ we can get you some at our discounted price if you want”. 🤷🏼♂️ I guess it’s my fault for “assuming”.Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Jeep Wrangler
Jeep Grand Cherokee
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Franklin! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Stephanie Mavis on 04/25/2025