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AutoNation Chrysler Dodge Jeep Ram Spring


21027 I-45 N, Spring, TX 77388 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (17) No (1)
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Dealership Sales Review

3 out of 5 starssales Rating
The salesman and buying process was very good but …….
Written by MarcusO on 01/23/2023

The salesman and finance officer were very nice and knew their jobs. I have no complaints there and from that prospective I would recommend anyone to do business at the Spring, Tx. Auto Nation dealership. However the truck I purchased was advertised on the web site with Crome Running Boards and when I saw the truck in person the salesman had to get it from the shop. It was a trade in that occurred recently so when I saw it with out running boards I didn’t think anything because it was in the shop and assumed they had to remove them for one reason or another but didn’t think they wouldn’t be put back on. When picked the truck up the next morning I asked where the running boards were and showed the picture from their web site. I was told “give me a couple of days and I will take care of it”. Two days later I asked again and was told “that’s a stock photo” “I tried to get you a used set but couldn’t find any” “ we can get you some at our discounted price if you want”. 🤷🏼‍♂️ I guess it’s my fault for “assuming”.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Naomi Stone on 01/25/2023
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