Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Spring
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My fiancé absolutely loves her new Jeep Grand Cherokee!!
by Franklin Pryor on 04/23/2025
Honestly, This purchase would not have been possible if not for Ms Dacne Ulloa-Roque! She is extremely professional and easy to deal with! Something that is rare from my experiences in purchasing vehicles. Thank you Dacne, you made the… whole experience exciting and palatable!
Sincerely
Franklin Pryor
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The following reviews are more than two years old. They are not included in the overall rating.
337 reviews
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great service
by jthorpe72 on 04/12/2016The folks at Autonation went above and beyond to help me get the right car for meAlways a Great Experience at AutoNation Spring Dodge
by kcendereurt on 02/09/2016updated 02/26/2016Hats off to our salesman, Mario Quezada!! This purchase makes our 5th vehicle from him in 2 1/2 years!! Would not think of any other dealership or salesman!! Great job, Mario!!!!!!!Very Knowledgeable and Helpfull
by AutonationFan on 02/24/2016Jorge was very Helpfull during the entire process. I very much appreciate the lowest price being shown right up front on the website. It really upsets me that others don't follow suit. I will always do business with Autonation Dodge in… Spring Texas. Two hours away from my home town.Good everything
by Christalp on 02/14/2016Mr prince got the job done he made sure I was happy when I left and worked w/ me through everything even car insurance that guy can sell a car to anyone he did awesome if it was a test he passed w/ a 100 thanks for everything I'm loving my… vehicleThanks for the feedback. If you ever need help, just give us a call. Happy motoring!
Great service
by Bholdridge2 on 01/05/20162 vehicle I've bought here..Mark salinas my salesman on both deals was great... I would recommend him and this dealership to anyone...We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
In and out
by Jtranbuilt on 12/29/2015I explained what I was looking for and the numbers I was looking at. He did exactly what what was asked to perfection. I came in around 3 and left with the new truck by 7It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one!
Awesome salesman
by Michael2063 on 12/26/2015Great service and Devonte is great! Was able to find vehicle quickly and close the deal very fast at a great price.New Car Sales - Jeep Grand Cherokee Overland
by Crazyfox54 on 12/07/2015This is our second purchase from this dealer. They are friendly and knowledgeable about their products. We went by after work, made a decision, completed the paperwork and were out in about an hour and a half. Our salesman was Derrick… Woods and he is fantastic and I would highly recommend him so ask for him if you go in. Jeep is the only way to go in my opinion!certified used vehicle
by bbn81970 on 12/04/2015I purchased a 2009 volkswagon cc on the 7th of November 2015,since that date the car has been back to the dealer for repair 6 (six) times, first 3 times for brake repair,3rd and 4th times for major engine repair and now transmission!!! I've… tried to get help from the dealer to surrender the car and get my down payment back but they won't work with me, I was told I was stuck with this malfunctioning car. It's been in the shop now over a week,today is Dec 3 2015Thank you very much for sharing these comments. The situation you described is not typical of the staff at our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.
Alex De L Torre Autonation Sales is Excellent!
by diamonddavelsu on 11/01/2015I recently purchased a new Cherokee Trailhawk SUV from Alex De La Torre of Autonation Apring Alex helped make the experience of buying a new car, and my first experience with Autonation a very good experience! He was professional,… helpful and personable. I highly recommend you ask for him on your next visitThank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Awesome Service
by Zach9397 on 08/18/2015updated 10/22/2015Worked with mike in the used sales dept., good guy was in and out of their within 2 hrs, by far best service I've received!Great customer service
by jhammond5253 on 10/17/2015Besides the wall of salesmen outside the entrance, my experience was very good. Dealt with Mr. Meyer and couldn't be happier. Very nice, explained everything thoroughly and made sure I was happy with the vehicle. I didn't feel pressured to… buy anything I didn't want and any questions or concerns were answered/taken care of. Overall the process was quick and painless (granted I had approval before arriving).New car purchase
by kenito77 on 09/26/2015I thought that i could not get out of my lease vehicle , I talked with James Del Valle on the phone, James told me it would not be a problem to come on in and he would help me get out of my lease, I went to see James he was very friendly… and made me fill comfortable from the start, I told James I was interested in a SUV, James asked me what color, what kind of features was i looking for in a vehicle , he showed me a gorgeous red 2015 Dodge Journey fully loaded, I fell in love immediately with the vehicle, I test drove it and told James lets look at numbers, James got my numbers with in my budget so i said lets do the deal. James was very Professional ,friendly,and knowledgeable . James was WONDERFUL to deal with, THANKS JAMES FOR A FANTASTIC EXPERIENCE,Thank you for your positive review. We respect our customer's time and budget. We appreciate your review and hope we can continue serving you for many years to come.
Lack of Service after the Sale
by scubaskeeter on 09/10/2015My purchasing experience was one of the best Ive had. My salesman was great he addressed all my issues and helped me in every way possible. He even made sure I got the floor mats and trailer hitch off my trade in, as they were recently… purchased. The follow up to the sale is the issue. I really enjoy my new Dodge truck, but there are some things that need to be fixed under warranty. Every time I call to set up an appointment to get these items fixed all I get is the phone shuffle or they are out 4 to 6 weeks. They are kind enough to tell me I can drop it off and leave it, but then I am without transportation. The sad thing is I can call back in 20 minutes and schedule an oil change or tire rotation and balance, you know something they make money on, and they can get to me usually the next day. Im sure if the items that needed to be fixed werent warranty items they would be happy to take care of me since they would be charging me. Where is the real customer service, what happened to standing behind what you sell. The salesman that was taking care of me is no longer there so I dont even have someone to discuss this with and get any help. So now I have a brand new truck with an A/C that is acting up, a headliner that is falling out, an LED light that isnt working, and a transmission that is shifting rough and slipping. I guess my only saving grace is the 5 year bumper to bumper I paid extra for.david thornton
by dthornton2601 on 07/29/2015overall great experience!! very pleased. sales person was great with the knowledge of the truck and the sale of the truck.Helpful and friendly sales
by Spinnerbait on 05/26/2015Adil is the guy to see. He is friendly and not pushy. Great guy, I would buy from him again.The Silver 370Z
by thedom23 on 05/21/2015I've been looking at 370Z's for over 6-months. Things finally came together, in terms of price, just last week. On Saturday I called and got Larry Chatman on the phone as the USAA Representative. Told him I'd be there Monday, 2:00PM, to… check out the Z. 4:30, Monday afternoon, I left my old 2003 GMC 1500HD on their AutoNation lot (got a decent trade-in value) and drove off the lot in my 2012 Nissan 370Z. Larry, that was the BEST car buying experience I've ever had. Thanks for your professionalism and "easy to work with" attitude. Keep it up, up, up!!! Think that's part of a Katy Perry song.2014 Dodge 1/2 ton 4x4
by npampell on 04/26/2015I bought a new Dodge Ram from this dealership in January. I bought my last truck from spring cdj and had no problems but this new auto nation cdj is bad news. No loaner vehicles, poor service from the shop, high turnover on salesmen, no… commitment to quality, and very poor service after the sale.Thank you for your valuable input. If you'd like, please contact our General Manager at (281) 715-6927. We'd appreciate the chance to turn your experience around.
Ram 1500 Purchase
by US_MARINE on 03/10/2015Worked directly with Mr. Larry Chatman who handles primarily USAA members. Mr. Chatman was extremely professional and great to work with during this process. I believe he was very honest and goes above and beyond to help USAA members. I… would definetly recommend Mr. Chatman and Spring Auto Nation Dodge to friends, family & coworkers!!!!Best car buying experience
by vstexasgirl on 03/05/2015Our Car sales consultant Ron Roy was honest, knowledgeable, and succeeded at meeting our car buying need. We had a great experience at Autonation and recommend this place to everyone!Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
Leroy the best sails man
by reefman120 on 02/25/2015Leroy was my sails guy and he did a grate job getting me the most for my trade in and very was helpfule. They gave me the internet price no haggling on my truck. And they have hundreds to chose from. Over all very good company and even… better sales man. Ask for leroy Johnson!Thank you for taking the time to share your feedback with us. We appreciate your business. If you ever need any help, please give us a call!
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Franklin! Thank you so much for being one of our valued guests and we look forward to your next visit!
by Stephanie Mavis on 04/25/2025