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certified used vehicle
Written byon 12/04/2015
I purchased a 2009 volkswagon cc on the 7th of November 2015,since that date the car has been back to the dealer for repair 6 (six) times, first 3 times for brake repair,3rd and 4th times for major engine repair and now transmission!!! I've tried to get help from the dealer to surrender the car and get my down payment back but they won't work with me, I was told I was stuck with this malfunctioning car. It's been in the shop now over a week,today is Dec 3 2015
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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autonation on 12/07/2015
Dealer Response
Thank you very much for sharing these comments. The situation you described is not typical of the staff at our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6927. We hope to hear from you.
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