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Customer Reviews of Planet Lincoln

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21 sales reviews
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  • The only place to buy a car

    5 out of 5 starsby Bob B on 08/17/2022

    From start to finish Planet Lincoln is a great place to buy a car. This is our second Lincoln purchased here and both times it was a great experience. No tricks or surprises, they do what they say and with friendly respect. Very comfortable showroom and facilities. I can't say enough good things about them. Thanks Planet Lincoln. Bob B.

  • Planet Lincoln Best Dealership and Best Staff

    5 out of 5 starsby 2BlackLabels on 08/11/2019

    We recently bought our second Black Label Lincoln from Planet Lincoln. Their salesman, Seth Opperman was very knowledgeable of the Black Label and professional in all aspects of the sales process. Dealing with George Adams, and Fred make buying a car a very pleasant experience. In the past year, I have taken my first Black Label Lincoln into Planet Lincoln many times for washing on an unannounced basis. I have always been greeted by very friendly professionals in the service department. Overall, Planet Lincoln is the Best Dealership, I have ever dealt with.

  • Planet Lincoln The Best Dealership

    5 out of 5 starsby HappyMKXOwner on 12/12/2017

    We recently bought a new Lincoln form Planet Lincoln. All of the people we met at Planet Lincoln were friendly, courteous and very knowledgeable. George Adams is the best dealership sales person we have ever worked with, period. He was very thorough in explaining all of the details regarding this purchase. I have recommended him to many friends already, and will continue to do so.

  • GREAT EXPERIENCE

    5 out of 5 starsby Ted_Sue on 05/09/2016

    Bought a 2016 Lincoln MKX a few days ago. Great car; awesome in fact. Better yet is the "after sales" customer service. Todd Yeats made the buying process easy, no pressure and has been super great answering our after sales questions and taking care of little things that we forgot when we first bought.

  • Purchased new MKC

    5 out of 5 starsby Charlotte2016 on 03/24/2016

    This is the first time that I purchased a new car and did not regret the purchase because of the way I was treated by the dealership. Allen Boren was my salesperson. He made the whole process painless. He cares about his customers. He has called and sent emails numerous times since I purchased the car to see if I had any questions or problems with the MKC.

  • Something Unexpected: A GREAT EXPERIENCE!

    5 out of 5 starsby bizeediva on 01/29/2016

    One of the last things I enjoy doing is purchasing a car. But the sales person and sales manager made my sales experience an excellent one. I knew what I was looking for when I got there, and I was treated with respect. Even though there were selling me the vehicle, I was not pressured to get something I didn't want and my decision on what I wanted was respected, as I was guided through the sale. I truly appreciated that. I would recommend Planet Lincoln.

  • Great Service ... Thanks George Adams!

    5 out of 5 starsby JanBeattie on 01/07/2016

    George Adams was great to work with. He was relaxed, inviting, very informative and fun! It was an enjoyable car buying experience. Definitely go to George for your next car!
  • Used Vehicle Purchase

    5 out of 5 starsby MalcolmS on 07/16/2015

    I purchased a used vehicle from Planet Lincoln on I-45 in Spring last week. The staff there were incredibly courteous and made me feel at home as soon as I walked into the showroom. The showroom itself is very modern with a bright airy feel to it. The sales team I worked with were very helpful as I road tested 3 vehicles and then re-tested the first one before deciding I was going to purchase it. It took a while to get through all of the paperwork (but it always seems to!) but the experience could not have been better. I will definitely be back when purchasing my next vehicle.
  • Good New Car shopping experience

    5 out of 5 starsby kenh8 on 06/15/2015

    Found Planet Lincoln( and sales associate Anthony Moore) to be very professional and courteous. No sales pressure what so ever. Anthony was attentive and very helpful in making my wife's and my decision on the vehicle to buy an easy one. Anthony has continued to be friendly and helpful with our questions after purchase.
  • Dwhittle

    5 out of 5 starsby dwhittle1 on 04/10/2015

    George Adams made the impossible possible. He got me in my new MKZ and made it real easy. I would recommend anyone interested in a Lincoln to see Mr. Adams at Planet Lincoln.
  • Great Purchasing Experience

    5 out of 5 starsby MEMENENE7 on 04/03/2015

    Our Sales Concierge Rosemarie Diaz, the Eddie Finance Manager & Carlos Sales Manager were very friendly, knowledgeable & allowed us to test drive car & return next day to finalize our purchase!
  • Fantastic Service!

    5 out of 5 starsby DavaRC on 04/01/2015

    I traded in my old truck for a new Lincoln MKC. The trade in amount they gave me could not be beat. It was almost what I was trying to private sell it for! I would highly recommend Carl for a sales person. He made the entire buying process quick and easy and I felt great about the deal I got when I left. He also takes the time to go over all the vehicle features with you to make sure you're knowledgeable and comfortable before you leave the lot. The finance department was also great. I will be coming back here in the future.
  • The Best Car Dealer in the U.S. (Period)

    5 out of 5 starsby thirdeye3 on 03/26/2015

    I purchased a used car from Planet Lincoln - always a daunting experience. Typically, you never know what you're getting and you never know if everything they know will be shared with you. Everyone, from the Sales Concierge, to the Finance Manager to the Sales Manager to the Director of the dealership was open, honest and warm. They allowed me to take the car, which was a rare thoroughbred, to a specialized mechanic for an extensive workup. When the results showed that the car had some deferred maintenance, they adjusted the price to make the overall value compelling. Only after I closed on the car did I learn that they had made sure it had excellent tires & brakes, perfect glass, new oil & filter, wiper blades, battery, etc. They never boasted that the car was good; they made it good. Well after the sale, they remained available for any questions. I drove 320 miles from New Orleans to buy this car from them and would drive twice that for this level of service, quality and integrity. Simply the best.
  • Not Good

    1 out of 5 starsby travelbug22 on 01/07/2015

    I came in with my family to purchase an MKX the salesman Tran was AMAZING however the finance men were very rude to us and treated us as if we didn't know what we were doing. They gave us a bottom line price with a 19% interest our credit isn't great but good when we explained we would use our own 4.9% bank approved check they added $5,000 to the final bottom line price. I understand this may just be our experience I work very hard for my money and did not like the way they treated my mother...this place will not get my business the funny part of this is all the emails they keep sending me saying how they hope we were treated well...lol
  • New Purchase - 2015 Lincoln MKZ

    5 out of 5 starsby SRalls on 12/10/2014

    I custom ordered my vehicle. It came in early which was great. Delivery was smooth. Todd, the Sales Manager went out of his way to make sure all was quick.
  • Purchase of 2015 Navigator

    5 out of 5 starsby DaBears86 on 10/14/2014

    Outstanding experience due to George Adams knowledge and professionalism.
  • leasing a lincolnThe co

    5 out of 5 starsby toren on 08/04/2014

    The service was outstanding
  • Lincoln cars good, service better

    5 out of 5 starsby birdwatcher13 on 04/03/2014
    updated 06/04/2025

    I bought a MKZ hybrid. The salesman was pleasant and knowledgeable and went out of his way to be sure I had a thorough review of the new car's features. He has even offered to drive my car in for service, as he does not live far from me.
  • Great Dealership

    5 out of 5 starsby Alloy69 on 01/03/2014
    updated 06/04/2025

    I bought a 2012 used SUV that I saw advertised at Edmunds.com. I called first to confirm the vehicle was there, I talked to Lisa. I met her at the dealership, I test drove it, and reviewed the CarFax that they provided. Everything was just like it was advertised, no pressure. They gave me a fair price on my trade in and I drove my new SUV home, no problem. I highly recommend Planet Lincoln.
  • Planet Lincoln

    5 out of 5 starsby vern11 on 06/11/2013
    updated 06/04/2025

    I met my salesman, Marlon Y. and he provided me a test drive in the model I wanted. He explained in detail everything about he vehicle. I asked that they hold the vehicle for me as it was the one that I wanted. They agreed. The next day, my daughter wanted to test drive the vehicle and Mr. Y. was off. Another salesman, volunteered his time and expertise to take us for another test drive. The financing was a very pleasant experience and very professionally handled. Our experience with Planet Lincoln has been exceptional! Love my car! Would and will highly recommend Planet Lincoln and their staff to everyone I see.
  • Very Good Customer Service

    5 out of 5 starsby WWJR on 05/30/2013
    updated 06/04/2025

    I just purchased a MKX from Planet Lincoln last week (5/21/13) and everyone was very nice and attentive. I will definitely go back for my next vehicle. Planet Lincoln dealership staff is the BEST! I really appreciate the communication via phone, online and in-person--everything my sales person told me was accurate and consistent.

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