Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of Planet Ford

Review type:

240 reviews
Sort by:

  • Alex is DA MAN!!!

    5 out of 5 starsby K R on 07/03/2022

    Alex helped me find the perfect vehicle, and helped a single mom provide a beautiful long lasting truck. Their finance team was incredibly kind, fast, and again helped a single mom gain a much needed way to provide for growing kiddos. Alex is a phenomenal guy. He went thru the entire lot, in a 100 degree heat and searched hi and low for the best fit. He’s their number one salesman, and you should ask for him. He took outstanding care of me, and I will sing his praises forever. This is a world class team and company. Thank you Alex and Planet Ford!
  • Ray’s Dream

    5 out of 5 starsby Ray H on 06/27/2022

    I have bought two new trucks from this dealership over the years both were pleasant experiences. Too often other dealerships ruin the excitement of buying a new vehicle.
  • Show me

    5 out of 5 starsby Jackie on 06/26/2022

    They treat customers like family
  • Thank you

    5 out of 5 starsby Patricia on 06/24/2022

    The sales team was very helpful with all of my questions. Thank you ONeal and Deshawn!
  • Great service

    5 out of 5 starsby Jeff G on 06/18/2022

    The dealership is awesome. Throughout the whole process all the employees were extremely helpful. The salesman was outstanding. Great place to buy a car.
  • Excellent!!

    5 out of 5 starsby Lindsay Ardoin on 06/17/2022

    This was the fastest and most efficient car buying experience I’ve ever had. I was in and out in one hour! Jason Martinez was the best to work with!
  • Quick Easy And Excellent Service

    5 out of 5 starsby Very Pleased on 06/10/2022

    I had a great experience with William Ballard. He was very smart and very pleasant to work with. I’ve bought a couple vehicles at Planet Ford 45. This is the best dealership in the Nation!
  • Platinum Sales!

    5 out of 5 starsby Gustavo Ducharne on 06/04/2022

    Randall Moore and Michael Ibarra we’re excellent for choosing the right vehicle and finance options.
  • Excellent Service

    5 out of 5 starsby Bonnie C on 06/03/2022

    After almost a year of trying to get my airbag recalls scheduled with other Houston dealers, a friend told me about her great experience with Planet Ford. I contacted this dealership and was able to schedule the repair easily. There was also good communication between the dealership and me. Once the ordered parts were available, the repair was timely made. Unlike competitors, this dealership will take you after the sale is made.
  • Outstanding

    5 out of 5 starsby CJ on 05/30/2022

    My sales rep is the best. She was a good listener and went above and beyond. Truly appreciated
  • Fabulous Staff

    5 out of 5 starsby Otis Johnson on 05/28/2022

    Everyone, from the receptionist to the sales manager were courteous, helpful and cheerful. I had the best new vehicle sales experience-ever. Tony, Christian, Jordan and Alex all provided me outstanding service. Thank you all for a pleasant experience!
  • New F150

    5 out of 5 starsby Neil Patel on 05/26/2022

    Tony the salesman was great. We had put down a deposit weeks in advance and he stayed in contact with the status weekly. Great guy.
  • Thank you Planet Ford!

    5 out of 5 starsby Olivia Ruiz on 05/14/2022

    Planet Ford is an incredible sponsor for Spring ISD and other organizations. Thank you to Mr. Richard Welker for facilitating the process of obtaining the vehicle.
  • Great People

    5 out of 5 starsby J W on 05/04/2022

    In and out. Good deal on a Maverick.
  • Great customer service!

    5 out of 5 starsby Vi Tran on 05/03/2022

    My experience buying a bronco from planet Ford was great. My sales person was amazing and knowledgeable as well as my finance manager. Everyone was open and honest and it my order for the bronco came in super fast!
  • New XLT

    5 out of 5 starsby Shawn Gibson on 04/19/2022

    Extremely helpful, upfront and honest! I appreciate the no haggling. I had a price point in my budget and they found a way to make a truck work! It was an awesome deal and a good experience!
  • Randall did a good job.

    5 out of 5 starsby Huskerdan on 04/14/2022

    I thought Randall did a good job. I had not driven a hybrid in the past and he was helpful making me fool comfortable.
  • F250

    2 out of 5 starsby Nelson on 03/27/2022

    Was given a different price over the phone on a F250. Once there, they gave me the wrong vin num and price 2 more time. once they found the right vin for the truck, manager was getting after sales person right in front of my family. I only bought the truck because it was exactly what I wanted especially with the high demand for vehicle at the time. They told me after I was done with the paperwork I had to take it back so they could do the service since they had just received it in as a trade in and a second time so they could replace a part On the touchscreen, but they did give me a loaner. They did replace the accessories I had on my F250 I traded in.
  • Planet Ford Randall Read in Sprig .

    5 out of 5 starsby YOkeefe on 03/21/2022

    Rita our sales representative was perfect from start, she handle all our paperwork all our questions and concerns, keep open communication with us, and our last visit to the the dealership was easy and fast. Everything was in order and ready. We are happy with our purchase and happy with the service .
  • Very friendly, professional, and efficient experience.

    5 out of 5 starsby Don on 03/19/2022

    Highly recommend.
  • My experiences

    5 out of 5 starsby Tuli on 03/16/2022

    I was treated with respect and courtesy, also the team explained every detailed in the process of purchase.

About our dealership