Customer Reviews of North Freeway Hyundai
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244 reviews
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Paul is the man
by sjdivine on 08/26/2016I started online emailing and Paul got back to me quickly answering all questions over several days. I had already been in a Honda dealer and another Hyundai dealership and Paul was able to get me into the vehicle I wanted within my price… range and my first choice of color. He has a fun personality which helps when your waiting for finance. Even when there was no popcorn Paul took the dollar and bought me some from the vending machine. Seems like a small thing but I was starving. I probably would not have purchased this vehicle here if not for Paul.Pleasant Experience
by Mina1957 on 08/24/2016updated 08/29/2016Our sales person Mark Statler was very helpful in helping us select the right vehicle for our needs. There was no high pressure to purchase from N. Freeway Hyundai and it was a very smooth transaction.New Car Purchase
by WPastrano on 08/09/2016updated 08/22/2016Martin our sales guy was wonderful!!!! The problems we encountered were that my Santa Fe was not polished correctly and had sticky stuff on it, the locks for the wheels were missing and the cargo cover was missing, it was there when we… looked at the vehicle. I believe it was stolen from someone in the shop when it was being polished. Another cargo cover ordered and the locks for the wheels were replaced. When I went in to speak to Jeff Vogel/Bogle he was so rude to Martin, I was embarressed for Martin. He told Martin he needed to shave that he could not even grow enough facial hair to warrant trying to grow something some type of beard.(I am para phrasing) Martin was speechless and I could tell embaressed but took it well. Jeff also had some attitude with me. I believe he was put out that I wanted to discuss the situation with him. I did not fully understand how the wheel locks were used and he was put out about it. My husband was at work and I was taking care of this task for him. Going back to how he treated Martin, i.t is business 101 you don't speak to your subordinates in front of a customer the way he spoke to Martin.Excellent !!!!
by roloric on 08/09/2016Wonderful experience, friendly and courteous sales staff. Very attentative.Not Dolores Wieder but WITHROW!
by romans51 on 07/09/2016updated 08/04/2016good marks for Elory. However I felt the work should be warranted and it was not. Said part was damaged. Could you tell me what the damage looked like? Half of it had already Fallen off! So, yes, it was damaged! very disappointed in… my so-called warranty. I only have 15,000 miles. I do not feel I can trust you to honor any warranty work . The "good" warranty was the reason I bought the car. The work took three hours and no one kept me updated I had to ask after two hours!Randy Todd
by BillyFord on 07/10/2016updated 08/03/2016Best car buying experience ever. Randy was very knowledgeable about the cars, took the time to review everything and truly gave us the best deal.My 2nd Genisis from North Freeway Hyundai
by rmcole1 on 07/30/2016Great Experience. Emailed the dealership and set up an appointment to stop by. Had car picked out and final price within 10 minutes. This was my 2nd Genesis purchased from NF Hyundai and enjoy my 2013 Ford F150 Limited from their used car… department.Walk in
by jcpetillo on 07/25/2016My vehicle did not want to start and I had to have the wrecker bring it to the shop. I was had exceptional help and was able to pick up my vehicle the same day. Thanks for the great service.Well Run Car Dealer
by BigGrampyBob on 07/16/2016On my third car from North Freeway Hyundai. Always return due to good price and reliable quality service.Job well done!
by Kaylyn8 on 07/09/2016The work was done in a timely manner. The atmosphere is great. Nice drink station.Sales experience with Olga
by oldramrod on 06/25/2016We recently met with Olga from North Freeway Hyundai. We discussed buying or leasing a new Hyundail . She was very friendly; professional and genuinely interested in helping us We were very pleased.Excellent Customer Service
by Maria1234 on 05/26/2016updated 06/06/2016Went to three dealerships in the area to look at buying a vehicle. Olga was by far the best sales person - very professional, she listened to our needs and worked hard to meet our needs. We did purchase our 2017 Santa Fe at this… dealership. Thank you Olga for helping us and treating us as family.Satisfied
by GreenFlag on 05/25/2016Car was ready on time and work was performed as expected and at the price quoted.Best buy for the money invested
by Recheal1 on 05/05/2016updated 05/18/2016Sales person was knowledgeable. When mention about the type of car and in what range we are expecting cars ,was not very friendly to show us all available cars .New car purchase for my wife
by Great_Place on 05/10/2016I purchased a new 2016 Hyundai Tucson Limited at North Freeway Hyundai and was completely satisfied with the purchase and sales experience. Kerry Smith was heading up the sales process and was pleasant, efficient and very helpful with my… purchase. He assisted my wife in setting up the dashboard settings before we left the parking lot very late that night and made sure that she and I was comfortable with the car before we drove off the lot. He made sure we had the owner's manuals, reviewed the reference materials and offered to help with any questions that might come up. All in all it was a pleasant experience and we love our new Tucson Limited.Praise of Stella Service
by Dabbieann on 05/09/2016The service manager asigned to service my car was very professional and helpful, my car was ready sooner than I expected and was cleaned. I am very pleased with the service here.Exceptional Service
by Judithmckenna on 04/24/2016updated 05/07/2016The service people treated me with the utmost importance. When I came in on Saturday as a walk they truly tried to see the matter with the car. When could not fix it until later. I received a nice loaner car. Because of the bad weather came… they called to say how things were working out. They were very nice.They explained to me what was done. Thank you.North Freeway Hyundai
by BrunoNeri on 05/06/2016it was a great experience, very helpful and willing to be flexible and accommodate to my needsAwesome experience
by Redfrog9904 on 04/19/2016This is my 10th Hyundai to purchase. Love their cars. The sales man and finance manager made the process super easy and very quick!My experience with a new leased vehicle
by durstr16 on 04/17/2016Truthfully my intentions were to go and look at a vehicle only. But the salesman and finantial representative worked so hard to make this lease work for ME that I was blown away. I felt no pressure in leasing the vehicle. all my questions… and concerns were answere promptly and honestly. I was explained the benefiets of leasing a new car and it was to my benefit not to pass up this. deal. I never have had a salesman or dealership help me in this way. I thank both my salesman and financial representative for all there helpNew purchase
by fersochon on 03/18/2016updated 03/29/2016I was just stopping by to see the cars, due to the way I was treated I end up buying a nice Hyundai Santa Fe
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About our dealership
North Freeway Hyundai in Spring, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence at our Houston area Hyundai dealership!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to click and browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We will gladly inform you when a matching car arrives. If you’d like to see a vehicle in person, feel free to contact us. We look forward to serving you!
What sets us apart
2016 Hyundai Dealer of the Year – Dealer Rater
2015 – 2018 Consumer Satisfaction Award – Dealer Rater
A+ BBB Business Rating – Better Business Bureau®
4.6 Rating – Google Reviews
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish