North Freeway Hyundai

Martin our sales guy was wonderful!!!! The problems we encountered were that my Santa Fe was not polished correctly and had sticky stuff on it, the locks for the wheels were missing and the cargo cover was missing, it was there when we looked at the vehicle. I believe it was stolen from someone in the shop when it was being polished. Another cargo cover ordered and the locks for the wheels were replaced. When I went in to speak to Jeff Vogel/Bogle he was so rude to Martin, I was embarressed for Martin. He told Martin he needed to shave that he could not even grow enough facial hair to warrant trying to grow something some type of beard.(I am para phrasing) Martin was speechless and I could tell embaressed but took it well. Jeff also had some attitude with me. I believe he was put out that I wanted to discuss the situation with him. I did not fully understand how the wheel locks were used and he was put out about it. My husband was at work and I was taking care of this task for him. Going back to how he treated Martin, i.t is business 101 you don't speak to your subordinates in front of a customer the way he spoke to Martin.