Ryan Ford
Customer Reviews of Ryan Ford
Review type:
Ford Explorer
Can't beat Ryan Ford in Sealy TX!!!!
by daviddohme on 09/28/2013updated 07/15/2025This is our very first, new car purchase and we're very satisfied with the service we received at Ryan Ford. Our sales associate, Westley M., was very helpful and informative about the vehicle we were interested in. The finance manager was… also able to give us a great finance rate and included the bumper to bumper warranty for a great price. I highly recommend this dealership to anyone searching for their next car.Ryan Ford verses Planet Ford
by rmeacham on 01/19/2013updated 07/15/2025My experience with Wesley at Ryan Ford was perfect! I have purchased several vehicles throughout my life and each time a living nightmare. I contact Wesley via phone and explained exactly what I wanted. He not only supplied me with his best… quote he gave me top dollar for my trade in and made sure to get me the best to get me the lowest rate for financing. within our transaction, i made sure to contact Planet Ford via phone (3 times) and via internet in addition to one out of state dealership. It took Planet Ford three request before returning my call. Up front they offered $3.500 less on the new vehicle but made up for the saving by low balling my trade in by $4,500!! I was extremely disappointed with their service and lack of folow up. Wesley not only gave me the best deal but showed integrity and his foolwup to make sure the transaction from start to drive out was a more than pleasurable experience! Thank you Wesley and Ryan Ford... Rebecca Meachamrmeacham--What a delightful review to read. Here at Ryan Ford, we strive to be extremely attentive and to go out of our way to do whatever we can to make our customers happy. Wes and everyone from Ryan Ford thank you for the opportunity to earn your business! We look forward to seeing you again soon!
What a nice Experience !
by dano63 on 05/12/2013updated 07/15/2025Its hard to please me , but I have to say that Wesley and the group I dealt with to buy a new vehicle were great . Everything went so smooth from the start to the end of the deal which I was expecting something totally different from past… experience with other dealers . And my wife was very impressed also with Wesley as he took the time to show her everything she needed to learn about our new vehicle and how its works , this never happened in any dealings I have had in the past with other dealers . As a first buyer at Ryan Ford , I'm totally impressed and would recommend them to all my friends and to others I don't know just because there just plain nice people to deal with . I am very happy .dano63--It's great to read that our team could pleasantly surprise, impress, and please you during your entire car buying experience at Ryan Ford! Further, reading that Westley went above and beyond to make a customer like you very happy is wonderful. Thank you for your recommendations and for the opportunity to earn your business! We hope you become a Ryan Ford customer for life!
Be prepared for hand-to-hand combat
by redneckmba on 04/18/2014updated 07/15/2025This dealership is living on glory days gone by of Presidents Awards. This is not a Presidents Award dealer now. The sales experience was OK. Casey is a nice young man. His mother should be proud of him. Be prepared for hand-to-hand… combat with the finance manager. I read another review where the person "discovered" a $3000 charge .I would not have given a 5 star rating for that unethical move. First battle was over an extended warrantee. This is stuff I don't want. Unwilling to take a "no" this battle went on forever. After I was emotionally drained, they finally came up with a "$500 coupon" to reduce the price. I acquiesced to save my sanity. We'll call it a tie. Then came the sales tax battle. I'm from out-of-state. Sales taxes for me depend on my address; in or out of city limits and my parish (county). They were too lazy to do anything but look up my zip code, which, is in another parish and in city limits. As much as I protested, they were too lazy to do a map search to find out where I actually lived and apply the correct taxes. So I ended up paying an extra percent which they promise will be refunded to me if the taxes are lower. We'll see on this one so far, I lost. Next battle some useless "theft insurance." At "only $80, I acquiesced too. I was battle worn. Next, the payment battle. They looked up my credit rating and found it was over 800. So you'd think they'd take my check for $14,000 like other dealers have. All they have to do is hold the paperwork till it clears. Oh no. I had to sign two loan agreements. One for the amount I needed, the other for a higher amount incase the check bounced. Wonderful. The $14,000 has since disappeared from my account., I hope they file the correct paperwork. Finally, it comes time to sign the bill of sales. Listed there is $101 for "ad valoriem taxes." This is not sales tax that they are required to collect. They say it is inventory tax. But let's face it. This is just a charge to cheat you and pad their pocket. I was seeing double after the battles. I acquiesced. The truck, which had been on the lot for a year (leftover) was washed, but not detailed. I drove home an unhappy camper.Outstanding Customer Service!
by cbugg on 05/15/2014updated 07/15/2025From start to finish the purchase of my new Ford F250 was flawlessly painless and easy. My salesman, Mr. Mark J., worked very hard to get me the price I needed to make it work, and Mr. Westley M. in financing worked very hard to get me the… payment I needed. These guys are top notch and I will be recommending them for anybody looking to purchase a vehicle.cbugg--"Flawlessly painless and easy" is exactly the kind of car buying experience we strive to give every single one of our customers! It's great reading we could give that to you. Mark and Westley do great work and it's associates like them who help create our friendly, no-hassle, and honest environment at Ryan Ford. Thank you for your recommendations and we hope you're still enjoying your F-250! Come back and see us for Service!
New vehicle purchase was awesome!
by stephanie33 on 01/13/2013updated 07/15/2025Very pleased with the sales staff at Ryan Ford. Great pricing as well. Thanks to Mitch T., Westley M., and Mark J. for making this new vehicle purchase a great one!! I highly recommend this dealership!stephanie33--It's great to hear you had a satisfying experience! We could not do what we do to our standards without our excellent staff team. We all value each and every customer and prioritize customer service so that we can earn customers like you for life. Thank you for your kind words and recommendations! Come back and see us again soon!
These guys are great!
by kimo_jim on 06/16/2012updated 07/15/2025I worked with Steve to spec out exactly the truck that met our needs. He ordered it with the specific color combinations and options we were looking for, then kept me informed of progress as the truck come off the assembly line and into our… local depot. Then he delivered it to our house! It does not get any better than that, folks, and you won't find them any better than Ryan Ford. Even if you have to drive a few minutes to get to them, it is worth it.kimo_jim--Thank you for the opportunity to earn your business! Great associates like Steve to make customers like you happy is why we love doing what we do. We hope you're still enjoying your customized truck and if there is anything more we can do for you, don't hesitate to call us or come on by. Have a great day!
Great Experience!
by testarossa88 on 05/14/2014updated 07/15/2025I had a great car buying experience at Ryan Ford. I was a first time buyer and moving to Texas from out of town, and Mark J. worked with me on everything. The price was reasonable and was exactly what we negotiated in advance, the car looks… great, and they even waited for me at the airport to drive me to the dealership. I would definitely recommend Mark and the Ryan Ford team to anyone.testarossa88--First of all, welcome to Texas! We are happy that you gave us an opportunity to earn your business and that your entire experience here ended up being wonderful. Mark and the rest of our team from Ryan Ford stop at nothing to help customers like you get what they want at their easiest convenience. Thank you for your recommendations and we hope you come back and see us again real soon!
Outstanding customer service
by cross00 on 04/15/2012updated 07/15/2025I can tell they do care about customer satisfaction, to be honest I had a few minor issues with my car and since I'm about 55 miles away from them Mr. Ryan drove all the way to my job just to take a look to the car and my concerns, He took… notes and told me that he was going to get back with his team and work on that list the most efficient way, the plan is to whenever the parts are on the shop they will drive a rental to my job and pick up my car, work on my car for a few days and then bring my car back to me so I don't even have to waste time driving over there, wow! I've never thought that they would go thru all this to make things right so my new car meets my expectations as well as Ryan's customer service. The fifth star will be earned as soon as my car is ready ;-). (Mustang GT 2012)Hi Carlos, I am so sorry to hear that we have let you down. Our promise is to exceed customer expectations every time and your experience has certainly fallen short. Could you please call me at your earliest convenience so I can learn more of what happened with your car and our Service department, apologize for falling short of our promise and possibly still be of assistance to you and your vehicle needs. Sincerely, Chancey Pierce, Ryan Ford (979) 885-7700
Awesome Experience
by sstubbs on 04/06/2012updated 07/15/2025What a great experience. Even though I live 30 miles away I would go back there again. Curtis was great to work with. He found us the edge I wanted and the price was less than I thought it would. There were no hidden fees or so called… dealer adds. I got what I wanted for my trade. After trying to deal with three other dealers this was a refreshing experience. Hernan and Mitch in finance got me a better rate than my credit union. Thank you to all at Ryan Ford. I will tell everyone I know. Susansstubbs--We're so happy to read you had such a great, refreshing experience with us at Ryan Ford. Curtis does great work and that is the way we will always do our business, free of games and gimmicks. Everything is up-front and honest. You're very welcome, Susan, and we hope you're still enjoying your Ford Edge! Thank you for your kind words, travels, and recommendations. Come back and see us again soon!
Outstanding Experience
by RPart on 08/31/2013updated 07/15/2025I just purchased a 2013 F-150 from Westley M. at Ryan Ford. He and his associates were extremely friendly, knowledgeable, and professional. I would recommend Ryan Ford to anyone who is looking to buy a vehicle.RPart--Thank you for your recommendations and for your kind words about Ryan Ford and Westley in particular! We want to continue to be your dealership of choice regarding anything and everything with your current and future vehicles. We hope you're still enjoying your F-150 and that you come back and see us again soon!
Best Raptor Dealer
by jason_maas on 02/03/2013updated 07/15/2025I bought my new 2013 Raptor from Wesley at Ryan Ford, because none of the dealers wanted to work with me on the price. Wesley was straightforward, ordered my truck, and made the whole process simple and hassle free. It was worth the two… hour drive from Austin. Will be buying from him again!jason_maas--Thank you for your positive feedback and your travels from Austin! Our main goal is to get you exactly what you want while fostering a memorable, easy, and satisfying experience for you. Wes and the entire team from Ryan Ford look forward to working with you again and would be honored to continue to be your dealership of choice. We hope you're still enjoying your 2013 Raptor!
Not the big city guys
by HoustonHammer on 04/01/2013updated 07/15/2025I specifically wanted to get away from the big city dealers and am very glad I did. There was no pressure, no games and I got a fair deal on my trade in and my new purchase. I could not have been happier with my experiance and will… definitly go back to Ryan Ford. My salesman was Westley M.HoustonHammer--We're so happy you gave us an opportunity to earn your business! Here at Ryan Ford, we strive to be easygoing, honest, and will do whatever it takes to give a customer a satisfying experience. We hope you're still enjoying your vehicle and are awaiting your next visit! Thank you and come back soon!
Ford F-150
Ford F-250 Super Duty
Ford Bronco Sport
daviddohme--We're honored to have been your dealership of choice regarding your first new car purchase! We're also happy to read that your experience with us through the entire process was satisfying. Wes and the finance team do great work. Thank you for your recommendations and we hope to see you back again soon! Don't hesitate to call us or come on by if you need anything else or have any more questions or concerns.
by ryanfordtx on 11/11/2015