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Glenn Polk Chevrolet of Sanger

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Customer Reviews of Glenn Polk Chevrolet of Sanger

Review type:

231 service reviews
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  • Awesome service team

    5 out of 5 starsby Tony on 07/11/2025

    Very personable, excellent service team
    • Thank you, Tony! We’re glad to hear our team made a great impression and delivered excellent service. We appreciate your kind words and look forward to seeing you again!

      by Trent Polk on 07/16/2025


  • At your Service review

    4 out of 5 starsby Jayne on 07/11/2025

    I was able to get in pretty quickly for an oil change on my Chevy Traverse, it was discovered that my car had an exhaust leak that thankfully was covered by warranty! Thank you Chase for assisting me!
    • Thank you, Jayne! We’re glad we could get you in quickly and catch the exhaust leak before it became a bigger issue—especially with it being covered under warranty! Chase is always happy to help, and we appreciate you trusting us with your Traverse!

      by Trent Polk on 07/14/2025


  • Glen poke

    5 out of 5 starsby Jacob Moreno on 07/10/2025

    Very professional (Chase) service advisor, he tells you up front what’s wrong and coast to fix it!! On time with your vehicle and takes care of you if you need a ride or if your just going to stay around the office!!
    • Thank you, Jacob! We’re glad Chase provided clear, upfront communication and made sure you were taken care of throughout the process. That kind of service is what we aim for every time. We appreciate your trust and look forward to serving you again!

      by Trent Polk on 07/13/2025


  • Great service

    5 out of 5 starsby Doug on 07/09/2025

    Fast, honest and friendly.
    • Three words that are music to my ears:) Thank you, Doug.

      by Trent Polk on 07/10/2025


  • Great Service

    5 out of 5 starsby Brock on 07/09/2025

    I called Chase in Thursday and told him about the problems I was having he asked me to bring it right in. I told him I would bring it in on Monday. I dropped off mo day morning and by 430 they had diagnosed my truck and found where another dealership didn't tighten lower control arm bolts. They were quick and professional. I will always come.back here.
    • Thank you, Brock! We’re glad Chase and the team were able to jump on it quickly and get to the bottom of the issue. It means a lot to know you felt taken care of and that the team’s professionalism stood out. We truly appreciate your trust and look forward to helping you anytime you need us!

      by Trent Polk on 07/10/2025


  • Great work on serious problem

    5 out of 5 starsby Jagdjg on 07/04/2025

    Had to have new oil pan put on 10 yr old Enclave with 241k miles. I had no idea about how involved or expensive the project was. II appreciate the efforts of Chase Wood to get us a loaner vehicle and keep us posted about the progress on the extended time. Wish it had not taken so long but I am convinced that the work is top quality and that Chase and the technician did all they could to do quality work and tried their best to keep costs as low as possible. It is nice to know that a dealership will try hard to give a client the best work possible and try to keep costs as low as possible. I never used a dealership for maintenance and repairs before using Polk but I plan to use Polk in Sanger for all car repairs. Great job!!!
    • Thank you for the thoughtful review! We’re so glad Chase and the team were able to keep you updated, provide a loaner, and work hard to deliver quality repairs at a fair price. We know long repairs can be frustrating, but we truly appreciate your patience and trust. It means a lot that you've chosen to stick with us for your maintenance and repairs—we’re honored to have earned your business!

      by Trent Polk on 07/07/2025


  • The best service

    5 out of 5 starsby Yoli on 07/04/2025

    They always do a good job and take me in quickly every time I get there. They are always very welcoming and do their best to achieve your needs. Definitely recommend it 100%.
    • Thank you, Yoli! We’re so glad to hear our team consistently takes great care of you and gets you in quickly. Your kind words and recommendation mean a lot to us—we’re always here when you need us!

      by Trent Polk on 07/07/2025

  • Best overall vehicle experience

    5 out of 5 starsby Roland on 06/28/2025

    Andrew in the service department has been extremely helpful and courteous. He goes above and beyond anytime I need anything at Glenn Polk. He is very informed and always responsive. He is a great person who truly represents the Chevrolet experience I expect.
    • Thank you for sharing this, Roland. Glenn Polk Auto Group has been blessed with amazing employees and customers for over 30 years!!

      by Trent Polk on 07/03/2025

  • Amazing

    5 out of 5 starsby KEvans on 07/01/2025

    Amazing!! From the first call to schedule appointment,the service advisor and the work on my vechile. Courteous and great listeners!!
    • "great listeners" is one of the best comments you could give us:) Thank you so much!!

      by Trent Polk on 07/03/2025

  • Car was completed same day as promised

    5 out of 5 starsby Jan on 06/28/2025

    My service adviser Chase had my car services done before end of day.
    • Same day service is tricky these days, so I love to hear that Chase and the team got it done for you! Thank you, Jan.

      by Trent Polk on 06/29/2025

  • Great experience

    5 out of 5 starsby Jesse on 06/27/2025

    Had a great experience with this service department. They got me in almost immediately and then had my truck back fixed in less time than other dealerships said it would take to get my truck in. The service writer John was great with communication and letting me know what was going on. I will definitely keep taking my vehicles here for service and repairs.
    • Thank you, Jesse, for the kind words! We’re glad to hear John and the service team took great care of you and got your truck back on the road quickly. Fast, clear communication and quality work are what we aim for, and we’re grateful you’ll be trusting us with your vehicles moving forward!

      by Trent Polk on 06/29/2025

  • Great Service From Chase Wood

    5 out of 5 starsby Brady W on 06/26/2025

    If you deal with the service department at all, Chase is great to deal with. He took care of my concerns with my Camaro quickly!
    • Thank you, Brady. I'm glad Chase got your Camaro in and out quickly!!

      by Trent Polk on 06/27/2025

  • High quality service

    5 out of 5 starsby Grabt on 06/25/2025

    Staff was very professional and friendly. Service was done in timely manner.
    • Go team!!!!! Thank you so much for trusting us with your vehicle.

      by Trent Polk on 06/27/2025

  • Good Service !!!

    5 out of 5 starsby Jerry D Stricklen on 01/23/2025

    Chase Wood in service was great ! On point found & answered all my question !!
    • Awesome! Thank you, Jerry.

      by Trent Polk on 01/24/2025

  • 5-Star Customer Service Definition:Chase, Service Advisor

    5 out of 5 starsby AJ on 11/11/2024

    Chase loves his job and you can tell! Super personable, professional and knowledgable. Great customer service!!!
    • Yes, he does, and that makes a huge difference in the way he shows up for work every day. Thank you for pointing that out and for coming to see us.

      by Trent Polk on 11/12/2024

  • Great service

    5 out of 5 starsby Mary on 11/09/2024

    John and the guys in the service department were very helpful, John really went out of his way to make things as easy for me as possible I would recommend Glen Polk service department anytime
    • John is a great person, cares about his customers, and goes the extra mile. Thank you, Mary, for the kinds words and for trusting us with your vehicle.

      by Trent Polk on 11/12/2024

  • Service Excellence

    5 out of 5 starsby JT on 11/07/2024

    We have had nothing but great experience with Glen Polk Sanger. From buying a vehicle from Jenny Jo, to Chase helping us out with the service on our vehicles. Its always easy.
    • Thank you, JT. It is certainly a team effort from the front of the building to the back at Glenn Polk. Thank you for purchasing and bringing it back to us for service.

      by Trent Polk on 11/08/2024

  • Thank you Glenn Polk

    5 out of 5 starsby Ryder on 11/02/2024

    They rescheduled my appointment without being asked and are always helpful.
    • Thank you, Ryder.

      by Trent Polk on 11/03/2024

  • Outstanding Service!

    5 out of 5 starsby TAB on 10/31/2024

    I have owned GM product continuously for over 40 years and the Service department at Glenn Polk Sanger is the absolute best I have encountered. They provide excellent service at fair prices. I have never dealt with a service advisor that is as capable, knowledgeable and great to work with as Chase! I have no hesitation referring friends and family.
    • Wow! 40 years of servicing your General Motors products and referring to us as the “ best you have ever encountered” is amazing. Glenn Polk is certainly blessed with an amazing staff. Thank you for sending all your friends and family and we will see you next time.

      by Trent Polk on 10/31/2024

  • Fast and affordable!

    5 out of 5 starsby Chris on 10/30/2024

    I have a newer Toyota truck, and this Chevy dealer is my go-to for all of my truck’s maintenance needs. Love working with Chase and John, and I love the new facility. Go check them out!
    • Heck yeah!!! Your willingness to bring us a Toyota to a Chevy store to handle all the maintenance tells me everything I need to know about our team::)) Thank you, Chris.

      by Trent Polk on 10/30/2024

  • Great service

    5 out of 5 starsby ken scribner on 10/18/2024
    updated 10/28/2024

    Chase takes care of you from start to finish with a smile and great attitude.
    • Chase has a great heart; thank you, Ken.

      by Trent Polk on 10/28/2024


About our dealership

GLENN POLK AUTOPLEX (which includes all of our brands) has been and is family-owned and operated since 1995. We are proud to serve the Sanger community.

If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Glenn Polk Chevrolet of Sanger will get you into the car or truck you choose with professionalism and attention to your needs.

Glenn Polk Chevrolet of Sanger offers a full selection of services including:

• New Vehicle Sales

• Pre-Owned Vehicle Sales

• Car Loans and Financing

• Certified Service Department

• Full Selection of Chevrolet Parts and Accessories

What sets us apart
Glenn Polk Chevrolet of Sanger has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, we offer competitive pricing for your automotive maintenance needs.
Amenities
  • Complimentary Coffee
  • Cable Television
  • Customer Lounge Area
  • Authorized Parts Store
  • Authorized Accessories Store
Languages Spoken (2)
  • English
  • Spanish