Glenn Polk Chevrolet of Sanger

Customer Reviews of Glenn Polk Chevrolet of Sanger
Review type:
Very professional sale lady that helped me.
Straight forward and honest
by CA Smith on 08/24/2023Katlin and her team were great to deal with!Katlin is great!! Thank you for coming to see us and for the five stars.
Vehicle inspection
by ELW on 08/21/2023I've gone here for my last couple inspections. Even without an appointment, they get me in and out in less than 30 min. And they're always friendly and helpful.Thank you for bringing it to us.
Quick and Professional
by Justin F on 08/21/2023Dropped off early Friday AM and within 1 hour called to say the vehicle was ready. At pick up the advisor went over what service should be done at the time of the next oil change.One-hour pick-up IS quick and professional!! Thank you for sharing this and for coming to see us, Justin.
Great job
by Becky on 08/20/2023Great staff very friendly and always do a great job in a timely mannerThank you very much, Becky.
I was in and out with great service in 35 minutes!
by Katie W on 08/20/2023Friendly, fast service35 minutes does sound pretty darn friendly and fast, thank you for coming to see us.
Vehicle inspection service
by Bobby Chapman on 08/16/2023Chase is a definite asset to this company. He is both personable and professional.Thank you for saying that and we totally agree, Chase is wonderful!
Oil Change and Fixed a Rattle Problem
by CNerdahl on 08/15/2023Went in for oil change and advised we had an ongoing rattle on rear passenger door. They took the time and discovered a loosening metal cover under door and fixed it. Great service.Rattles can drive you CRAZY!!! I'm happy they were able to locate it for you and thank you for coming to see us.
Wowza With a Heart ❤️
by Kelle Hinson on 08/11/2023I have colon and esophagus cancer and without their generosity and professionalism I would have had to rent a car ( along with all the cancer costs. BUT no they gave me a loaner for over 2 weeks. The service manager Chase is unbelievable… With a heaet of gold but the service and management was phenomenal.., I cannot say enough of the upbeat and friendly staff. I highly highly recommend this place. This will be my business forever ! ❤️🙏I absolutely love customer reviews with HEARTS!!!! Thank you very much, Chase is amazing. I will stop and pray for you this morning for your medical needs and may God's will be done in this difficult season for you and your family.
Glacier
by DB on 08/10/2023Very friendly and easy to work withThank you for letting us know, and thank you for coming to see us.
Dishonest Service Department
by James Bradford on 08/08/2023In the past when I have used the service department it was nice and pleasant. This past week was a total nightmare. I was lied to on a multiple occasions to increase the total bill.Service Work
by Steve on 08/01/2023Personal commitment and engagement.I love hearing that Steve. Thank you.
Friendly and thorough
by Christine on 08/01/2023The Service Department was very friendly and thorough during my oil change. The tire rotation was included which was very nice. The associates were very helpful and supportive. Thank you Glen Polk for supporting and serving in Sanger.Thank you too, Christine. We love supporting Sanger and can't wait to watch its growth over the next several years.
You have an issue and it will get taken care of
by Anakin on 07/29/2023The service man is really good at his job and make sure that everything will get taken care ofThank you, Anakin. Chase does a wonderful job for us.
Great!! Service
by Lonny on 07/28/2023Their device advisor, Chase, was great! Got me in a few minutes early and I was out much sooner than I expected.Quick and easy is good!! Chase is awesome.
Awesome experience!
by Dwight on 07/27/2023It was a great buying experience, Katlin was amazing, She made the whole process easy and stress free. The whole staff was great, I will definitely recommend Glenn Polk to my family and friends.Thank you very much, Dwight. Katlin is great!
Small town friendly
by Streets on 07/20/2023We bought a truck in less than 1 hourDang....one hour is strong! Thank you for coming to see us at "small town friendly:)" Have a great weekend and enjoy your new ride.
10/10 Would Buy a Car Again
by Savannah Dickson on 07/17/2023Everyone was so friendly and helpful while not being overbearing. As a first time buyer, I’d been extremely overwhelmed and frustrated throughout the car buying process and it was such a relief to find this dealership. I love my new car and… it was honestly a steal. Highly recommend!That is so wonderful, Savannah. First-time buying can be overwhelming and I am so happy that our team helped walked you through it. Enjoy your purchase!
Fair price and great salesmanship with no pressure
by Dimitrios Georgakakis on 07/15/2023They offered me a great price and I was able to shop start to finish from my home office. They even delivered my new Trail Boss straight to my driveway.Thank you, Dimitrios. We facilitate the entire car deal however the customer feels comfortable and try to make it as seamless as possible. Enjoy your new Trail Boss.
Great people
by Becky on 07/16/2023The people that took care of me were perfect, prompt and helpfulThank you, Becky. Happy that our team took good care of you.
A+
by B on 07/13/2023Easy to deal with and stand behind their workPerfect! We'll take an A+ any time, thank you.
Communication incompetence
by Josh on 07/08/2023Call them yourself when you expect something to be complete. Brought vehicle in for simple oil change at 1:30, was never called by end of business, when I reached out, they were closed. Causing me to have to borrow a vehicle from a friend.… When I asked the next day if it was done and stated no one called me, the advisor giggled, questioning that no one called me and proceeded to tell me that it was complete of course.Josh, I apologize for the miscommunication and any inconvenience this may have caused. Your service was completed in a timely manner, and we attempted to call you. However, I let you know that I must have called the wrong number. I truly believed everything was ok when you left. As always, we appreciate your business and look forward to working with you in the future for all your automotive needs. Don’t hesitate to call me anytime if there is anything I can do for you. - Jamie
GLENN POLK AUTOPLEX (which includes all of our brands) has been and is family-owned and operated since 1995. We are proud to serve the Sanger community.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Glenn Polk Chevrolet of Sanger will get you into the car or truck you choose with professionalism and attention to your needs.
Glenn Polk Chevrolet of Sanger offers a full selection of services including:
• New Vehicle Sales
• Pre-Owned Vehicle Sales
• Car Loans and Financing
• Certified Service Department
• Full Selection of Chevrolet Parts and Accessories
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- Authorized Parts Store
- Authorized Accessories Store
- English
- Spanish
Thank you, Frank. She is awesome at her job and a really good person.
by Trent Polk on 11/04/2024