AutoNation USA San Antonio
Customer Reviews of AutoNation USA San Antonio
Review type:
Amazing service
Mark G THE MAN THE MYTH THE LEGEND
by Gilbert on 11/23/2023Mark was my sales representative and he was on so mission impossible stuff did everything possible to get me out with the truck within the same day he really the GOATHi Gilbert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales
by Snaps45 on 11/11/2023Great experience and friendly staffHi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase of 2020 Tacoma SR TSS Off-Road V6
by Goodguy75 on 10/28/2023Oscar M. was great! Very informative and easy to deal with. Definite recommend he and AutoNation San Antonio!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Truck purchase
by Elva campos on 10/28/2023Oscar the sales guy was very helpful we came in knowing what we wanted and he was on point with us. We are very happy to have purchased a truck for my son . Thank you , Elva CamposHi, we are pleased to hear you had such a positive experience with us, Elva! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service.
by Tyshael F on 10/14/2023Mark was my sales rep! He was super patient and listened to all of my concerns. This team really worked with me and accommodated my needs. I am grateful.Hi Tyshael, we're happy you found our staff to be so supportive during your experience here at AutoNation USA San Antonio. If you ever need help, just give us a call. Happy motoring!
Mike is the man
by Tanya on 10/11/2023I had been turned down by different dealerships and was a little nervous but once I was told I got approved I got the car I wanted with Mike avalos's help and matt in financing they made sure I got what I wanted and needed. I recommend… these 2 guys to help anydayHi Tanya, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sold my car
by Fiat500er on 09/23/2023The entire process was awsome! Terence and Ash were professional and helpful. Got a deal that was great for both me and Autonation. If the vehicle I wanted was there I would have bought there.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Best service and quality ever
by CaptPanda86 on 09/01/2023I went in honestly with my hopes down that I was not going to get approved. To my surprise, Oscar helped me get approved and I absolute love the vehicle I got. I couldn’t be happier at this exact moment. One of the best experiences!… Oscar never gave up for me and got me a great deal!Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great All-in-All Experience!
by KirkMCH on 08/30/2023I came in looking for a car, to find that it had been sold that day. Oscar helps me find something similar to what I wanted, and RJ helps run through a payment plan that works even though I’m still building credit in America. I’m happy with… my purchase so far and pleased with the experience.Hi, it is great to read such wonderful comments about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at AutoNation USA San Antonio. If you ever need help, just give us a call. Happy motoring!
Sold me a vehicle with a bad engine.
by Sidgrossman on 07/28/2023Sold me a vehicle with a bad engine and now disabled and living off of disability with a vehicle I can’t drive.Hi, we are deeply disappointed by your experience at AutoNation USA San Antonio. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (210) 598-6915 -- we hope to hear from you soon.
Best experience in 35yrs of car buying
by Tom Collins on 07/15/2023I had the best experience in 35yrs of car buying at AutoNation in San Antonio! Strong statement? Well, you tell me...Oscar was my sales person (very friendly and knowledgable and you gotta ask for him). I was 4 HOURS late to our… appointment coming from San Marcos. He came back up on his own time and stayed with me until the end (which we'll get to in a moment). Then there's RJ - new recruit who just came over from Katy. I came in pre-approved, but he found a better rate for me and a better deal getting me some options I wanted to cover the car. And the Sales Manager John - very friendly guy who chatted it up with me and made sure my deal went thru... and remember how I said I was 4 hours late? I got there an hour before closing time and all 3 stayed with me until 11pm to get me out the door with the car I wanted! This was beyond top notch service and greatly appreciated!Hi Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best sales Dept. Ever!
by Kendall on 07/04/2023Our visit and purchase was so easy! John Garcia is amazing and helped to get my dream vehicle! We drove 10 hours to purchase our vehicle from Auto Nation USA in San Antonio TX and it was so worth it!Hello Kendall, we're happy you found our staff to be so supportive during your experience here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!
2019 Ram Purchase.
by Kendall 59 on 07/01/2023The purchase transaction went smoothly. Mark C. was very attentive , and answered all questions that were asked. Richard G.in the Finance Dept. explained the Protection Plan options clearly and made the deal finalization easy.Hello Kendall, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent Service
by CCunyus on 04/02/2023My experience at automation was really good! They we very welcoming and gave me a fair offer on my trade and worked hard to find me a car that I would love. I would recommend James Sodek to anyone who goes in. He was awesome.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA San Antonio! We appreciate your recommendation of AutoNation USA San Antonio and we hope to be of service again in the future.
Buy My Vehicle
by mnlr2000 on 03/30/2023I sold my car to this dealer and from the start they were transparent and supportive. They worked to get me a fair price my for my vehicle. They process of selling my car to this dealer took about an hours time, which really made it an in… and out process. Extremely professional.Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Amazing Experience
by Eric on 09/21/2022They care about you and your purpose for buying a vehicle. Take your time, there is no pressure. The only issues I had were from my bank, not this dealership. Michelle made sure everything was ready to go as soon as I was able to… get all my paperwork straight. Highly recommend.CHECK EVERYTHING BEFORE BUY
by Victor M on 09/01/2022don’t normally go back to change a review but I felt it was definitely needed and warranted especially since I was giving it such praise before and saying was best place ever. First off do not fall for their this much point inspection on… every car bs as it’s definitely not true and I suckeredly believed it without checking every little thing before buying which you should do. I was so excited to finally find the car I wanted that I checked major things then believed that they actually did do the point inspection and nothing would be wrong. We’ll that night driving home on highway noticed how hard was to turn the steering wheel looked it up tho and saw Chevy had a extended special warranty for this exact problem so no big deal I thought. Next day I try messsing with my drive modes since I was able to plug car in and charge battery ( they sold it to me and had me test drive with no battery charge on gas only no electric) that’s when I realized I could not switch drive modes go from electric to gas or sport or mountain mode. I tried to call got told will leave him message and will get call back 2 days later I called again told he’s with customer I’ll personally tell him to call u back when he’s done. Again that day goes by with no call back finally I’m able to get him next day get told my free 3 month warranty can fix it no deductible awesome I think. I go back few days later while on way to Chevy dealership to get fixed and one guy I mention it to even said wait no they should’ve done that here I’m so sorry for that goes to talk to guy sold it to me comes back and says actually take it to Chevy you’ll be good to go and they’ll get u taken care of will have loaner car for you to use also. I get to Call them back to verify some info chevy guy told me. We’ll now I’m told no their is a deductible I’ll have to use my extra insurance I bought for the rental and I can’t get it fixed for almost a month when my paperwork and stuff is finally finalized. I think this is total bs when a guy who works there even said at first should’ve gotten fixed there first and since it was already broken when was bought even tho was told went thru so and so point inspection which clearly isn’t true because would’ve definitely noticed it if checked. So please make sure u check EVERYTHING BEFORE U BUY otherwise they will not fix it and force u to pay to fix something they should’ve fixed before selling it.Great place
by Ramirez Family on 07/14/2022We purchased a used car for our 16 yr old daughter. The vehicle needed some repairs and they were done quickly. Very happy with the service, Paul was very nice and helpful. The only reason I didn't put 5 stars is because our vehicle only… had half a tank of gas when we picked it up. All vehicles we've purchased in the past, new and used, from different dealers- have always had full tanks when we leave the dealership. Otherwise, we had a great experience.
Ford F-150
Toyota Tundra
Mercedes-Benz C-Class
Jeep Gladiator
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Alex, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 05/02/2025